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Carlisle Bay Antigua

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Old Rd, Saint Mary's 00000 Antigua
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (807)
Room & Suite (222)
Dining (87)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
What you can expect during your stay
  • All linens sanitized in high-temperature wash
  • Face masks required for staff in public areas
  • Hand sanitizer available to guests & staff
  • Regularly sanitized high-traffic areas
  • Staff required to regularly wash hands
  • Regular temperature checks for staff
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Updated 07/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Carlisle Bay Antigua
Updated 07/09/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#4 of 7 hotels in Saint Mary's
Location
Cleanliness
Service
Value
Travellers' Choice
Carlisle Bay on Antigua is one of the leading luxury Caribbean resorts, its accommodation designed to allow for both families and couples to holiday in peace. Both kinds of traveler have a dedicated end of the resort, which allows for everyone the tranquility of the spectacular beach.
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Full view
Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Beach
Diving
Babysitting
Wifi
Outdoor pool
Fitness / spa changing rooms
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Outdoor dining area
Wine / champagne
Poolside bar
Tennis court
Children Activities (Kid / Family Friendly)
Kids club
Business Centre with Internet Access
Meeting rooms
Spa
Facial treatments
Massage
Concierge
Shops
Sun loungers / beach chairs
Doorperson
24-hour front desk
Dry cleaning
Laundry service
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Room features
Air conditioning
Housekeeping
Private balcony
Room service
Safe
Minibar
Refrigerator
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Great View
Bay View
1,148Reviews60Q+A100Room tips
Traveller rating
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Popular mentions
David wrote a review Feb 2021
1 contribution
We have just returned from a long stay, which was extended several times. The staff were amazing all of the time and simply could not do enough to help out. The general manager Brian led all of the staff in making sure all our requirements were met. They are amazing with the children and they were all able to feel totally at home. The staff always wore face masks and were very diligent in upholding COVID standards at all times, even Nigel and Ronnie, the amazing tennis coaches always wore their face masks. Will definitely be coming back,
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Date of stay: January 2021
Rooms
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Room Tip: Go for beach terrace suite
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Queenieee wrote a review Feb 2021
2 contributions19 helpful votes
My husband and I are visiting the Carlisle bay hotel right now and we are SHOCKED by practically EVERYTHING ! First of all, many of the employees here do not wear their masks over their noses & some don’t wear them at all!! I couldn’t believe that I had to ask waiters to serve me in masks or to pull the mask up over their nose. Secondly, some of the staff are simply so so lazy that they have an attitude when they are asked for anything & act like they are doing you a favor. Right now they’d are only 37 guests here & the service is horrible. I ban imagine what goes on when the hotel is full. There is no service on the beach, by the pool, anywhere on the property . Seems like the staff are hiding somewhere all together relaxing. The lounge areas are not cleaned the ENTIRE day. The gym is completely full with no air conditioning and no social distancing. The tables in the dining rooms are sticky. The manager is walking around with his mask totally below his face. Their are 5 resterants on site but only one is open and the menu is exactly the sand everyday fir lunch and for dinner. The food is either undercooked or overcooked & comes out in this order: eggs then 20 minutes later bacon, then 10 minutes later toast. The staff forgets about some of your order bec they are either lazy or forget. The hotel itself is so old that everything is either broken or poorly repaired. I had to turn off the mini refrigerator in my room because it was making so much noise that it was impossible to sleep. The front desk staff was too lazy to print out our return flight covid results that they received 2 days prior. They kept saying that they didn’t receive it. There is ABSOLUTELY no luxury in this resort. Everything is old and worn out just like the staff. Most off the staff move like turtles. Again, there are only 37 guests here at the moment. I’m disgusted at how this resort is run. Shame on you!!! I wouldn’t even consider this hotel a 1 star!
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Date of stay: February 2021Trip type: Travelled as a couple
3 Helpful votes
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debbiebreslaw wrote a review Jan 2021
Greater London, United Kingdom402 contributions197 helpful votes
+1
We had not been away since February and when we looked at our options to replace our planned trip to Borneo and Malaysia , Antigua was the bets option. Until December 21 Carlisle Bay were doing a special half board offer and as we had been there before we booked 11 nights in a beachfront suite..after that date the price goes up to around £1600 a night when we moved to Sandals( see my review). It was so relaxing to return to Carlisle Bay which has a stunning setting and stay in a room just steps away from the beach . Our first few days were very quiet but as more people came to take up with offer it did get busier but there was always room on the beach..even if you had to get up by 6 am to get your preferred spot in front of your suite...not what I would expect from a five star hotel. I would have been mortified at spending £1600 a night to have to get up at 6 am to reserve my spot! After talking to the manager he told me that he would be setting up a new system where your seats were allocated to your suite. A very good idea ! Those chairs were very comfortable and a cooler box with water was provided too. Our suite was lovely with a gorgeous comfortable seating area, fabulous bed with top notch linens, and a bathroom with separate shower , bath, toilet. The terrace also had comfortable seating plus table and chairs. There was an ant problem but spray was provided and I did get bitten a lot by bugs. An ice bucket was provided in the room but by the time we used it most of the ice had melted and at times it took a while and a few phone calls to get more ice. This is quite common in the Caribbean and we call it Caribbean service. The gym was well equipped and there are plenty of tennis courts ,although many were not in great condition, and need repairing. However we took part in a tennis tournament and a short tennis clinic. There was also a hike arranged up Mount Obama which was tough, especially as it poured with rain at the top making the descent slippery. We also went out in the Hobie cat with a staff member and there were other water sports available . There are four restaurants...East, Indigo, The Jetty, and Ottimo... which you have to book in advance. East was the best and Ottimo the worst. Indigo is also used for breakfast where there is a buffet where staff serve you plus an a la carte menu. The food was on the whole good, especially in East and staff were very helpful if there were any problems.However the food was not up to the standard I would expect from a hotel charging £1600 a night after December 21. A complimentary afternoon tea served on the beach or to your room was lovely with sandwiches, scones and pastries. As far as cleanliness was concerned we were very happy with the efforts taken, with sanitiser at the entrance to restaurants and masks encouraged every time you went to speak to a staff member at the front desk who were all wearing masks. This hotel is situated in a lovely bay and is very relaxing. Our second visit was so welcome and it begun what ended up being a great start to our 32 night stay on the island.
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Date of stay: December 2020Trip type: Travelled as a couple
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Marc Robertson wrote a review Jan 2021
Coleraine, United Kingdom1 contribution
This was the first time we stayed at Carlisle Bay, and what an amazing experience. The staff could not do enough for us, the Manager Brian was extremely professional yet very warm and friendly. I have read the last review regarding COVID, i cannot disagree enough! Every staff had masks on, there were sanitiser stations everywhere, you wasn’t allowed in the restaurants until you sanitised, so I’m unsure that this traveller was staying at the same hotel as myself. The East restaurant was of high quality and a pleasant surprise to be eating Asian food in the middle of the Caribbean, and with the views in the "Jetty" restaurant being so beautiful, we were spoilt for choice. With the help of the children’s club, ( which was free) my children had the best holiday. My only small criticism was that the pool was not heated. This was our first time in Antigua, but certainly not our last, and it will not be our one and only stay at Carlisle Bay Thank you Brian & all your staff
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Date of stay: January 2021
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Travel2021 wrote a review Jan 2021
New York18 contributions2 helpful votes
I have been staying at this hotel after spending a few weeks on the island and sailing around Antigua and Barbuda. The hotel is nice—the rooms are spacious and they face the beach, so it’s lovely to be able to walk right out onto the sand from your room. The pool area is also great. My main concern is the total disregard that staff have shown for COVID protocols. Wherever you go at this hotel—the restaurants, the pool, the check-in area, the beach or the gym, staff are either not wearing masks or wearing them around their chins or under their noses. Even when multiple staff come to your room for room service or maintenance reasons, they don’t wear masks, and typically take offense if you ask them to put on masks. This morning at the gym, an instructor told a guest to remove her mask while exercising to make their workout session more enjoyable, even though there were other guests in the gym, all wearing masks—and all quite concerned about what the instructor was doing. Antigua was doing so well in handling the pandemic, and my experience on the island has been great so far, with most people taking great care to socially distance and observe mask protocols. But I see that case numbers have almost quadrupled In the last few weeks, and it’s really sad to see.
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Date of stay: January 2021Trip type: Travelled with family
2 Helpful votes1 Save
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Response from Manager Manager, General Manager at Carlisle Bay Antigua
Responded 20 Jan 2021
Dear 606Traveltine, Thank you for your recent trip advisor review. We are delighted that you were pleased with our accommodations and found it lovely to walk out of your room right onto the sand. However, it was disappointing to read your comments as it relates to our team members following Covid protocols. At Carlisle Bay, we have implemented A New Clean program which focuses on cleanliness that is be visible to our guests throughout their entire stay at Carlisle Bay. Some of our standards include:  Provision of appropriate masks and sanitizing equipment for our team  Comprehensive training of our new health & safety standards  Reinforced cleaning program with frequent disinfection of ‘high touch points’  Provision of masks and sanitizer for guests  Guest and team member temperature checks completed upon arrival. Team members are checked before commencing their shifts and this is recorded.  Sanitizing stations provided in key public areas (front desk, arrival, toilets, food & beverage outlet entrances)  Limited access to suites before, during and after guest stay We have performed the necessary retraining and re-emphasized the importance of the protocols which are in place to protect not only our guests, but our team here at Carlisle Bay. Thank you once again for sharing your feedback.
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PRICE RANGE
US$617 - US$1,249 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
carlisle bay antigua hotel saint mary`s, carlisle bay hotel antigua, carlisle bay resort antigua
LOCATION
CaribbeanAntigua and BarbudaAntiguaSaint Mary's
NUMBER OF ROOMS
82
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Frequently Asked Questions about Carlisle Bay Antigua
Which popular attractions are close to Carlisle Bay Antigua?
Nearby attractions include Ffryes Beach (7.8 km), Valley Church Beach (7.7 km), and Darkwood Beach (7.0 km).
What are some of the property amenities at Carlisle Bay Antigua?
Some of the more popular amenities offered include free wifi, free breakfast, and a pool.
Which room amenities are available at Carlisle Bay Antigua?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Carlisle Bay Antigua?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Carlisle Bay Antigua?
Yes, free parking is available to guests.
What are some restaurants close to Carlisle Bay Antigua?
Conveniently located restaurants include Island Fusion, Incanto Restaurant & Lounge Bar, and Cloggy's.
Are there opportunities to exercise at Carlisle Bay Antigua?
Yes, guests have access to a pool, a fitness centre, and locker rooms available in the fitness centre during their stay.
Are any cleaning services offered at Carlisle Bay Antigua?
Yes, dry cleaning and laundry service are offered to guests.
Does Carlisle Bay Antigua offer any business services?
Yes, guests have access to a business centre and meeting rooms during their stay.
Are there any historical sites close to Carlisle Bay Antigua?
Many travellers enjoy visiting Fort Berkeley (7.4 km).
Does Carlisle Bay Antigua have any great views?
Yes, guests often enjoy the ocean view available here.