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The Shells Resort and Spa Phu Quoc

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About
Location
Cleanliness
Service
Value
Property amenities
Free High Speed Internet (WiFi)
Pool
Shuttle Bus Service
Room Service
Free Parking
Restaurant
Bar/Lounge
Spa
Airport Transportation
Public Wifi
Breakfast included
Dry Cleaning
Meeting Rooms
Business Centre with Internet Access
Fitness Centre with Gym / Workout Room
Laundry Service
Concierge
Banquet Room
Conference Facilities
Outdoor pool
Breakfast Available
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Room features
Suites
Non-Smoking Rooms
Air Conditioning
Family Rooms
Minibar
Good to know
HOTEL STYLE
Bay View
Trendy
HOTEL CLASS
Location
Full view
Getting there
Duong Dong Airport2 km
Sihanoukville Airport65 km
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Nearby restaurants
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Nearby attractions
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Reviews (574)
Filter reviews
367 results
Traveller rating
136
129
55
24
23
Traveller type
Time of year
LanguageEnglish
More languages
136
129
55
24
23
Show reviews that mention
All reviews pool bar flow restaurant private beach huge bathtub star prices free cocktail hour buggy service phu quoc main building taxi into town family suite deluxe ocean view front desk manager pool side free kayaks language barrier beautiful hotel
FilterEnglish
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1 - 5 of 367 reviews
Reviewed 2 days ago

the hotel was very clean and comfortable with an excellent beach and a plethora of activities on site. The garden villas are large and very luxurious and all the photos of them / the resort are accurate but don't truly do the place justice. They...More

Date of stay: December 2018
Thank davvrch
Reviewed 2 weeks ago via mobile

Nice place in short with: - Good service,, - Friendly staffs, - Clean big room, - Nice furniture, - Big bed (good pillows), - Pretty good food (Morning buffet), - Clean & beautiful pools, - Beautiful private beach (with free kayak), - Beautiful view with...More

Date of stay: November 2018
1  Thank NikkoXmas
Reviewed 2 weeks ago

We were in room 120 facing the sea and we thought what a wonderful place to be. The first evening we decided to use the restaurant. It was mass chaos, staff running everywhere to get meals to the tables. We finally got to order our...More

Date of stay: November 2018
1  Thank 142elainec
Response from GM_TheShells, Người quản lý at The Shells Resort and Spa Phu QuocResponded 2 weeks ago

Dear 142elainec On behalf of The Shells Resort & Spa, we wish to thank you for honoring us with your recent visit to The Shells Resort. It was our great pleasure to be of service to you. Every day we serve more than 400 customers,...More

Reviewed 2 weeks ago via mobile

Stayed here for a family vacation. I booked a garden view villa. Overall excellent service from the hotel staff. Probably the only ones that speak English. My complaints: water pressure for shower was bad. The heater was not working properly. Besides that the room was...More

Date of stay: November 2018
1  Thank Kavendeep K
Response from GM_TheShells, Người quản lý at The Shells Resort and Spa Phu QuocResponded 2 weeks ago

Dear Kavendeep K On behalf of The Shells Resort & Spa, we wish to thank you for honoring us with your recent visit to The Shells Resort. It was our great pleasure to be of service to you. Indeed, our location is perfect for anybody...More

Reviewed 3 weeks ago

My stay started off so bad I nearly went and checked myself into the La Veranda within 20 minutes, which is my usual place to stay on my little escapes from working in Ho Chi Minh. I arrived in the morning, was told I could...More

Date of stay: November 2018
1  Thank Amanda D
Response from GM_TheShells, Người quản lý at The Shells Resort and Spa Phu QuocResponded 3 weeks ago

Dear Amanda D Thank you for your detailed review of your experience of The Shells Resort and Spa Phu QUoc. Our location is perfect for anybody looking to have a peaceful and relaxing getaway. Guests can choose to dip in our 02 grand pools, dive...More

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Questions & Answers
Ask a question
Eri1987Eri
27 August 2018|
AnswerShow all 3 answers
Response from Jeanne W | Reviewed this property |
We were not there at a holiday. The food that they did have on the menu was very good.
1
Vote
sunworshipper2014
18 August 2018|
AnswerShow all 4 answers
Response from glogloanne | Reviewed this property |
I’m pretty sure you can - we regularly got change for tips etc from reception so they always had plenty of cash. We didn’t actually exchange currency though, we always got it from an ATM as we got a much better rate... More
1
Vote
FionaJ253
2 April 2018|
AnswerShow all 4 answers
Response from i3abyluv1 | Reviewed this property |
Chipchip laundry 25VND per Kg. Address below Đạo Đông, Đông, Trần Hưng Đạo, TT. Dương Đông, Phú Quốc, tỉnh Kiên Giang, Vietnam
1
Vote
Room Tips
"Garden villas offer privacy and are quite beautiful. Great for couples who want to get away from the chaos..."
davvrch
2 days ago
Read review
"Any second floor room is spectacular."
N7609KMchristopherb
18 Sep 2018
Read review
"Choose the room at the second floor in the main building to get the best ocean view!"
chasingm0ments
17 Sep 2018
Read review
"Choose the villa garden to enjoy the nature. The rooms with ocean view offer convenience as the pool and..."
736v_n
24 Jun 2018
Read review
Show More 
PRICE RANGE
US$97 - US$278 (Based on Average Rates for a Standard Room)
LOCATION
VietnamKien Giang ProvincePhu Quoc IslandDuong Dong
NUMBER OF ROOMS
134
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