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Pullman Phu Quoc Beach Resort

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Group 6, Ban Quy hamlet, Duong Bao area, Duong To, Phu Quoc Island 920000 Vietnam
COVID-19 update: See the added health and safety measures this property is taking.Read more
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Traveller (255)
Room & Suite (90)
Pool & Beach (52)
Payments made by partners impact the order of prices displayed. Room types may vary.
Travel safe during COVID-19
Visit our Travel Safe hub to see how we're helping you make more informed travel decisions during COVID-19.
What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 26/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
A note from Pullman Phu Quoc Beach Resort
Updated 26/12/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#6 of 92 hotels in Duong To
Trotting the world or hopping from the mainland. Revving up or winding down. Solo, as a couple, or with friends and family. Global nomads seek destinations that are as distinctive and open-minded as they are. That's why they're drawn to Pullman Phu Quoc Beach Resort. This flagship resort by Pullman, located on the island's southwest coast just 10 minutes from the airport, is tailor-made for those in search of serious play and a playful place to work.
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Location

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Group 6, Ban Quy hamlet, Duong Bao area, Duong To, Phu Quoc Island 920000 Vietnam
Name/address in local language
Getting there
Duong Dang Airport13 kmSee all flights
Sihanoukville Airport64 kmSee all flights
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52Reviews1Q+A5Room tips
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Popular mentions
Sandler E wrote a review Jul 2021
Hue, Vietnam34 contributions43 helpful votes
What an amazing hotel. We booked a standard hotel room but they upgraded us a cabana with private pool access. Trinh and Trang of the front desk were very attentive to our needs. Everyone at the resort is awesome. Such a difference from the vin pearl which is trash. Avoid that place and stay at the Pullman!
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Date of stay: May 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Pullman Phu Quoc Beach Resort, Guest Services / Front Office at Pullman Phu Quoc Beach Resort
Responded 3 weeks ago
Dear SandlerE1, Such a pleasure and a motivation for our team to read your comments, and we really hope that you will repeat the experience with us. In the meantime, let us wish you safe travels. Pieter De Weerd General Manager
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Vacationer822222 wrote a review May 2021
Ho Chi Minh City, Vietnam11 contributions2 helpful votes
+1
First experience with Pullman Phu Quốc is great! Mr. Tuan Phan did great job as his warm welcome us upon checking in & support advise many good restaurants for our consideration! Very convenient location with private Long beach & big swimming pool! Room also signature with "egg bathtub" design & connect to bedroom very sexy, I am also love all modern facilities in room. Madcow view is incredible & nice cocktail with discount for guest Highly recommend!
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Date of stay: March 2021Trip type: Travelled with friends
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Response from Pullman Phu Quoc Beach Resort, Guest Services / Front Office at Pullman Phu Quoc Beach Resort
Responded 8 Jun 2021
Dear valued guest, Thank you for choosing us and leaving the comment about your stay at Pullman Phu Quoc Beach Resort for your stay. We really appreciate that you share your experience about design, facilities and Food & Drink at steak & wine Mad Cow restaurant. As Pulllman brand standard, we offer modern facilities and designs balanced with artist themed spots so that our guests can really have a Pullman experience while staying with us. Thank you once again and we look forward seeing you back with us soon. Regards & safe travels Pieter De Weerd General Manager
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Trishavo wrote a review Apr 2021
21 contributions1 helpful vote
+1
That was the first time to Phu Quoc before the big Holiday coming, I expected that would be a memorable stay at one of new hotels on this island! However, this stay just in acceptable experience I can say. Hotel building was so beautiful, I loved the pool so much and Beach House definitely bringing to me a good memory. Breakfast was touching me also, I can stay for all the morning to enjoy the food, fresh juices and coffee. Besides the good things, everything was quite as the place they located. No bellboy or security opened the door to welcome us, check in was slowly enough. Specially, one asked for the stay upon check out. Member benefit should be updated and staff should be trained more clearly and timely. I had a confusing about benefit I get, even I had double check with receptionist before using but trouble still happened without expectation. I fully understood for the thing happened, It might my mistake but still not happy because the way they solved the problem not enough experience properly. There were no manager or anyone with higher position reaching us about situation. Hotel should be focus more on treating member guest, from basic to high level. We are new but we are in the system! Everything must on consistency!
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Date of stay: April 2021Trip type: Travelled as a couple
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Response from Pullman Phu Quoc Beach Resort, Guest Services / Front Office at Pullman Phu Quoc Beach Resort
Responded 6 Jun 2021
Dear Trishavo We appreciate your comment as our priority at Pullman Phu Quoc Beach Resort and thank you for choosing us to stay. It is wonderful to hear that our swimming pool and Beach House brought you lots of good experiences. At Pullman Phu Quoc, enjoying some food and drink while chilling by the Beach House is one the most favorite activities. As for the check in experience, we are sorry not to welcoming you warmly and providing enough information about member benefits. We will work again with team to ensure the training and service consistency soon and we hope to have a chance welcoming to back with better experiences with us at Pullman Phu Quoc Beach Resort. Thank you and we look forward seeing you back with us soon Regards & safe travels Pieter De Weerd General Manager
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DuyAnh92 wrote a review Apr 2021
Ho Chi Minh City, Vietnam53 contributions41 helpful votes
Arrival experience: Upon arrival, no bell staff at lobby even it is saturday Check in experience: Nice service from FO but no welcome drink/ greetings/ or mentioned of last stay issue/ and mentioned of upgrade Room: No welcome amenity set up in room until request. Amenity is decent without welcome bottle of water/ letter. But since the hotel offers free mini bar which is a plus point. Need to re-name the 'Suite' such as corner room or something. Room is small with no separate living room and toilet. There is no larger room in the building so it is a big mistake for the master plan. A/C and hot water doesnt work well. Call technician and no one fixes until 2nd time. But the issue remains the same and the room remains warm. Shower is flickering between cold and very hot at the same time. At the morning no one calling to check if it is okay or not. F&B: Light House: Some staffs does not know anything about executive lounge benefits despite many platinum members based in Vietnam and visit this hotels regularly. Moreover the hotel has been selling executive rooms for year. However drinks are good and staffs are all friendly. Salt Peppers: Very limited menu. Taste is average but Mr Sang remembers me and provides an excellent service after all. Breakfast spread is so weak compared to Intercontinental, no one offers tea or coffee at that time. Need serious improvement. Taste is great for some items. Beach House: Very slow service, order a glass of sparkling wine, canapes and take from early sunset to dark (20+ minutes). Service was nice eventually. Please keep up the service. Mad Cow: Terrible lighting setup. Some flickering area, some too bright especially near the Mad Cow sign. It is a huge dissapointment especially, Mad Cow is the best venue at this hotel. Food quality is average. Check-out: Check out is fast and efficient. Then no one asks about the stay, etc. Post and after stay: The hotel almost never replies your email. I gave 4/5 as an encourage. But overall it is below 1/5. At the same rate, i can have a pleasant stays at nearby properties. Both trips (previous trip and this trip were not memorable)
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Date of stay: April 2021Trip type: Travelled with family
1 Helpful vote
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Response from Pullman Phu Quoc Beach Resort, Guest Services / Front Office at Pullman Phu Quoc Beach Resort
Responded 6 Jun 2021
Dear Duy Anh, We appreciate your comment for us about Pullman Phu Quoc Beach Resort and thank you for choosing us for your stay. At first, we really apologize for the unexpected experiences during your stay with us and let us improve. Your contribution is also our good opportunity to look after the details of our operations and discuss for the solution as soon as possible. We hope to solve these matters and increase the guests' experiences in your next visit, and we are also checking with our corporate office the renaming of our suite rooms. We hope to see you back with us at Pullman Phu Quoc Beach Resort and for our staff to serve you better. Regards & safe travels Pieter De Weerd General Manager
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John Harder wrote a review Mar 2021
6 contributions4 helpful votes
Me and my girlfriend went to Pullman for a weekend getaway from ho chi min city. We came here to relax, unwind and have a good time at the beach.. and it was great! The friendly hotel staff welcomed us warmheartedly and showed us around. Special thanks to Nhu and Mike who watched over us. We did parasailing, drive jetski and enjoyed the awesome spa at the beachhouse. At the mad cow restaurant on the rooftop of Pullman we enjoyed fantastic food and wine. Can definitely recommend to go there for a dinner when you are here. Our room was clean, looked phenomenal and especially the big bathtub was very impressive. So all in all we can recommend Pullman to everyone who is visiting Phu Quoc. Definitely worth it! Thank you very much Pullman :)
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Date of stay: March 2021Trip type: Travelled as a couple
1 Helpful vote
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Response from Pullman Phu Quoc Beach Resort, Guest Services / Front Office at Pullman Phu Quoc Beach Resort
Responded 21 Apr 2021
Dear John Harder, Thank you for choosing and leaving us the review of your experiences at Pullman Phu Quoc Beach Resort. It is wonderful for our staff since they know they made your stay comfortable. We are happy to learn that our beach activities as well as food and wine at Mad Cow Restaurant made your stay more memorable. It was our pleasure to serve you and we hope to welcome you more at your next visit on the island. Thank you Jon! Regards & safe travels Pieter De Weerd General Manager
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FORMERLY KNOWN AS
Pullman Phu Quoc
LOCATION
VietnamKien Giang ProvincePhu Quoc IslandDuong To
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Frequently Asked Questions about Pullman Phu Quoc Beach Resort
What are some of the property amenities at Pullman Phu Quoc Beach Resort?
Some of the more popular amenities offered include an indoor pool, a swimup bar, and a rooftop bar.
Which room amenities are available at Pullman Phu Quoc Beach Resort?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Pullman Phu Quoc Beach Resort?
Guests can enjoy a swimup bar, a rooftop bar, and free breakfast during their stay.
Is parking available at Pullman Phu Quoc Beach Resort?
Yes, free parking and secured parking are available to guests.
What are some restaurants close to Pullman Phu Quoc Beach Resort?
Conveniently located restaurants include Sailing Club Phu Quoc, Le Seoul by Sikgaek - Korean B.B.Q, and Ricordo Italian Restaurant.
Are there opportunities to exercise at Pullman Phu Quoc Beach Resort?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Pullman Phu Quoc Beach Resort have an airport shuttle?
Yes, Pullman Phu Quoc Beach Resort offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Pullman Phu Quoc Beach Resort?
Yes, dry cleaning and laundry service are offered to guests.
Does Pullman Phu Quoc Beach Resort offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Pullman Phu Quoc Beach Resort?
The staff speaks multiple languages, including English, Spanish, French, German, Russian, Chinese, and Turkish.
Are there any historical sites close to Pullman Phu Quoc Beach Resort?
Many travellers enjoy visiting Phu Quoc Prison (9.3 km).