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Dear guests, please let me welcome you to the Horizont Resort hotel. If you are looking for an unforgettable wellness break, a family holiday with children, a romantic getaway for your partner or flawless relaxation, spa sessions and moments of peace with breath-taking views of the High Tatras, this is the best place. Try the services of the Horizont Resort hotel and book your dream holiday. Our exclusive wellness hotel offers a variety of leisure time activities and top services tailored for demanding clients. The design and hotel facilities are made of precious natural materials and cedar wood. Stay with us and feel the real power of nature. Relax, recharge your batteries and find inspiration. The Horizont Resort hotel offers 61 rooms of various categories. Our hotel is dominated by an exclusive private zone on the roof – the VIP Sky Lounge. The Mountain wellness centre is made of cedar wood and offers various attractions, classic relaxation massages and a Thai massage centre.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is classified according to Giata.
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We, as a group of 6 friends with a dog, enjoyed our stay at Horizont Resort very much and were extremely satisfied with everything. For us as dog lovers, it is very difficult to find a hotel in the High Tatras that allows pets over 10 kg. This hotel makes it possible without any restrictions. Apartments and Chalets next to the main building were always clean, undamaged and ready for a dog. A bed with a bowl was prepared for the dog upon arrival. Wellness met all expectations and we felt very comfortable there. We chose a stay with half board and we did not regret it. The choice of meals for breakfast or dinner was varied and everyone had their own taste. The location of the hotel is excellent, whether for families with children or for passionate tourists, as there are many starting routes within a 10-minute drive from the hotel. We also really appreciate the size of the Chalets, where 3 bathrooms and 3 bedrooms were available, so ideal for a group of 6. We recommend all 10. We will definitely come back :)
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Date of stay: October 2022
Value
Location
Service
Trip type: Travelled with friends
Room Tip:Užite si pobyt!
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
I have slept there with my family for 3 nights in double room with No. 314. The room is maximally for 4 people. Two persons may sleep on a couch in the room on the second floor (entrance to the room). Other two people may sleep on the first floor in a bed, which is tight and small even for two persons. Both premises of the rooms are also very small when you compare it with standard rooms in other hotels. Air in the upper room is relatively breatheable but in the lower room an air is very badly breatheable. In case you think that you will turn on aircondition you are wrong because there is not aircondition. By that reason you will be certainly not happy in summer time. In case you will choose for a fresh air and you will open a balcony door (only one source of day light) so you will change your mind after a while because a window (on upper floor) and balcony door (on lower floor) do not have any net against insects. After a while you have full room of various local insects and you will decide to sleep in hot and stinky (also from bathroom) lower floor room. In case you have a baby stroller with you so it is a problem because of the room`s proportions. Because of that my stroller was at my car and other guests had there strollers outside at the terrace accessible from first floor. For me this hotel was special because I have never seen a 4star hotel without a room service. This was my first time in my life. They did not make my bed during the whole stay there and did not clean my only one and very small trash bin during the whole stay there. At the hotel you may see wide range of damaged porcelain at room and at restaurant premises. My wife drank at room on first day a coffee and we had that cup untouched until the last day there. We did not have any slippers at the room for the whole stay. The room with No. 314 has the wall with the hotel kitchen and by that reason you can smell everything what they cook at the room. In the night from Friday to Saturday probably in the kitchen there was a huge local staff party from 02:00 AM until 06:00 AM which was really noisy. I call at 03:00 AM reception but probably by that reason they did not find the source of music and loud noises of drunk staff. Wifi at the hotel is terrible, very slow and unstable. The food was tasty but they have really small range of meals to choose when you compare it with other hotels. Overally I evaluate the hotel as too much expensive (like 5stars hotel) with services between 2 and 3stars hotel. This was my first and last stay at the hotel. And I almost forgot that somebody was smoking cigarettes at our terrace when we were at local trip.
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Date of stay: June 2022
Value
Rooms
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AquaCity Poprad, Marketing at Horizont Resort
Responded 14 Jan 2023
Thank you for your visit and your review. We will check on your complaints.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We have been in this hotel about 5 times, in the chalet specifically the third time. It's nice in the chalet, but we were disappointed by the coffee maker, as we were used to the fact that there is a coffee maker for bean coffee in the chalet, so we brought it with us and found out that the chalet where we were staying has a capsule coffee maker. It would be good to mention it somewhere so that guests can prepare. When we asked at the reception if we could buy Nespresso capsules, the answer was no. Since our stay was in December, it would be possible to decorate the chalet a little for Christmas, as we will travel to the Tatras to soak up the pre-Christmas atmosphere. As for the hotel, everything was as usual. Sufficient food, excellent wellness. It would be nice to renovate the children's corner, because it is quite poor, the toys are broken and non-functional, the balls become less and less with every stay, and the room as a whole would deserve a revival.
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Date of stay: December 2023Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We stayed in the hotel with a group that tracks in the Tatra area. Our experience was so bed from many aspects: As we arrived to the hotel we had to eat dinner. The hotel had the information about our arrival time but unfortunately the food in the dining room was not enough and the staff were in a hurry to illuminate the dinner. We ordered double bed room and when we entered the room we found that it is twin beds. It was a problem for others in the group. When we ask to get what we ordered the staff in the reception try to said it is what we ordered but we provide them - they are wrong. It is not helped us!! The room is small, the bathroom is terrible. It was a bed smell in the bathroom and the water licked all over when you take a shower. We asked to do something with the bed smell but we didn’t get any answer and non of the staff came to see the problem. When we come to the hotel we got 2 keys to the room. After a day we asked to get a key because we did not find one of it. At the beginning the lady in the reception that was very rude and grumpy said that my wife “was 5 minutes ago and asked for a key”. Of course it was her confusion because her negative approach from the beginning. My wife never been in the hotel reception. At the end when she understood she was wrong, she asked me to pay 10 €…….. When I asked to get a clean towel, I got the answer: “if you want a towel, come down to the reception…” My recommendation is not to choose this hotel.
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Date of stay: June 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Great disappointment! We booked half bored to just to find out that if we arrive at 20.30 there’s almost no food left. What remained was either burnt or cold, and when we asked for water - we were charged €3 for TAP water!!! I asked to talk to the manager, but after the waiter consulted with another employee (no idea who he was) - he came with the answer that the manager was not present.
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Date of stay: August 2024
Value
Rooms
Trip type: Travelled with family
Room Tip:Find another place
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Well, how to start this review of this well located so as well equipped 4 star hotel… I don’t want to focus my feedback in a pesimestic way as this hotel is indeed very comfortalble. But there are some “howevers”. First of them is that if you ask for an earlier check in (despite your room has been already cleaned) you are required to pay an extra fee. Second “however” is that the hotel was not fully prepared for a golden week in its main season (between X-mass and New Year) as they did not manged a ski bus for guests (I was said that they normally manage such a service, but due to post pandemic opening they had not had enough time to manage… but I saw that several other hotels had). Last reservation is about its wellness. It is indeed very posh, well equipped (with quite big stainless steel pool, pool bar, several types of sauna, etc), however when you enter it at 4-5 PM, after a whole day skiing, and saunas are not prepared, one can ask whether they really captured the meaning of the words “wellness hotel” with which this hotel is labeled. I think that such experience is not acceptable, especially when this is indeed not a cheap hotel Not to be only complaining, its rooms (at least family room we stayed in) were really comfortbale, food offered within a half- board was very tasty and of very good choice and staff was friendly. Moreover the hotel has a cigar and cognac lounge. In case the occurances above did not happen, I would give my full recommendations and a five stars rating.
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Date of stay: December 2021Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AquaCity Poprad, Marketing at Horizont Resort
Responded 14 Jan 2023
Thank you for your visit and your feedback, we appreciate it.
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
The hotel is rather far from nearest town with not much to do in the evenings. Staff was not very friendly, rather strict to the point, not all speak English well enough to serve. Room was so OUTDATED, small, carpets need to be replaces no faciliteis in the room- really disappointing comparing to the hotel lobby and shared areas. Pool area was really good and they also have sauna. Prices are rather high for the dull room you get. Dinner was ok, not more but it is better that you reserve a half board since you have no restaurans around and the roads are not the best to drive at night. Overall experience- you better choose a different one.
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Date of stay: July 2022Trip type: Travelled as a couple
Room Tip:Parking is available with no extra cost.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
Response from AquaCity Poprad, Marketing at Horizont Resort
Responded 14 Jan 2023
Thank you for your visit and response. Do not hesitate to ask our staff for reccomendation for activities in surrouding, High Tatras destination is a lively and active place for holiday. We are sorry to hear your holiday was not following your expectation, but as we do not know, if you tried to sort it out on site, we can only apologize now. Thank you.
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Modern and clean hotel within short distance from Tatra Mountains.
We had half board with plenty to choose from, spent some time in wellness and vip sky lounge.
Its a pity that hotel only had one elevator which was very busy. Also opening hours of wellness centre could be better as you don’t have much time to use it if you’re on trip during the day.
Staff were nice and polite although they were slow with clearing tables despite restaurant being fairly empty.
Overall it was nice visit, but there’s room for improvement
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Date of stay: July 2020Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
We were very satisfied with accommodation in chalet in Hotel Horizont in Stara Lesna. Tehere was big living room with kitchen and dining table, 3 bathrooms, 3 big rooms with stunnig view on High Tatras. Wellness was pretty good, but what was perfect is swimming pool with 33 Celzium temperature. Kids didn’t want to leave the pool. Breakfast and dinner were good, variety of food sufficient. I would welcome more deserts.
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Date of stay: February 2023Trip type: Travelled with family
Room Tip:We could park three cars in front of chalet.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
The reception office staff is very helpful and gladly arrange transport from the railway station in Poprad for you. Also, another hotel staff is very nice, especially in the lobby bar and hotel restaurant. But they don't know much about served wine and cannot answer the question of whether the wine is dry. Both morning and evening buffets are very rich and surprisingly tasty. The hotel has very nice wellness and it's real pleasure to relax there after all day spent hiking. But the hotel pool is almost still crowded because it's also accessible for guests from neighbouring hotels.
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Date of stay: August 2019
Location
Service
Sleep Quality
Room Tip:Rooms with a view don't have a balcony.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
There are more places to choose from in the Stara Lesna area.
PRICE RANGE
€127 - €173 (Based on Average Rates for a Standard Room)
LOCATION
SlovakiaPresov RegionStara Lesna
NUMBER OF ROOMS
61
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