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Neptune Palm Beach Boutique Resort & Spa All Inclusive

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239 Reviews from our TripAdvisor Community

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There are newer reviews for Neptune Palm Beach Boutique Resort & Spa All Inclusive
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Showing 155: English reviews
Nairobi
Level Contributor
16 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 31 December 2013

We spent christmas there with family and cousins. We had three children with us. They were very busy as it was season and they were fully booked. But no problem with service or food. The chef always asked us personally if we needed anything besides the buffet menu. We were all vegetarians and were catered for very well. The pool... More 

Helpful?
3 Thank kenyamum
SENTIDO-Neptune, General Manager at Neptune Palm Beach Boutique Resort & Spa All Inclusive, responded to this review

Dear Kenya Mum, Thank you for choosing to spend your Christmas Holidays at our Neptune Palm Beach Boutique Resort and Spa. We are glad you and your family enjoyed your stay with us and you have reviewed us positively with good scores. Thank you very much for your feedback. We endeavor to make our guests experience unique and we are... More 

1 review
Reviewed 26 December 2013 via mobile

Quiet relaxing place to be. The tall makuti roofing standing tall and majestic. The sands on the beach lovely. Would recommend it to honeymooners. You will fall in love with the swahili dinner set on the lawns with beautiful ambiance and music.

Helpful?
Thank Kahora D
SENTIDO-Neptune, General Manager at Neptune Palm Beach Boutique Resort & Spa All Inclusive, responded to this review

Dear Sir, Thank you for your visit and taking time to post us a feedback. We are happy to know that you enjoyed every bit of your holiday and posting us a good score. Our aim is to ensure we leave lasting good memories and we are glad this was achieved during your stay. Thank you and we look forward... More 

London, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 9 November 2013

My fiancee and I stayed at this wonderful hotel for three weeks In October 2013, during our first week the hotel kept our room open whilst we went off for a 5 day safari booked through JT (Julius Tact) Safaris with Julius Nzumbi which was fantastic and their small office is opposite the hotel but their new head office is... More 

Helpful?
1 Thank Hicksy81
Japaratinga, AL
1 review
Reviewed 2 November 2013

My hubby and i booked a beach holiday with Keron safaris and hotels, we had 8night safari and 6night beach holiday at Neptune Palm beach where everything was super from day one to the tail. Thanks to Mr. Venant the travel agent for the good hospitality he offered during our stay in Kenya.

Helpful?
Thank maryc344
London, United Kingdom
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 31 October 2013

My fiancee and I stayed at this wonderful hotel for three weeks In October 2013, during our first week the hotel kept our room open whilst we went off for a 5 day safari booked through JT (Julius Tact) Safaris with Julius Nzumbi which was fantastic and their small office is opposite the hotel but their new head office is... More 

Helpful?
Thank Hicksy81
Nairobi, Kenya
Level Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 23 October 2013

We stayed there for 3 nights. Enjoyed the place. Ample space for every one. Large pool so kids had a great time in the pool. Service was good except for one staff. Would recommend the place. Take a walk to the sand bank during low tide enjoyed the walk. Note ignore the beach boys.

Helpful?
1 Thank phantom_opera71
Southampton
Level Contributor
17 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 20 October 2013 via mobile

We stayed here for 2 weeks at the end of September. The hotel is smaller than most, with the benefit of you being able to use the facilities of the hotel next door as well. We are both interested in diving, but could not get any info before we went on who provided this at the hotel. For any of... More 

Helpful?
Thank sharkey200
cambs
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 36 helpful votes
Reviewed 20 October 2013

we returned again to Neptune palms, what can i say? The staff are great the food is of a high standard and the management are all so welcoming to all guests. this is truly a place for all. If you require peace and quiet in a romantic location this is the place, if you require entertainment you can use Neptune... More 

Helpful?
1 Thank icw
Utrecht, The Netherlands
Level Contributor
457 reviews
104 hotel reviews
common_n_hotel_reviews_1bd8 107 helpful votes
Reviewed 2 October 2013

This is an all inclusive resort but it is relatively small scale which makes it really nice. The food is of high standard and the staff is excellent! We stayed for two nights in this great place. The rooms have a very comfy bed, a large bathroom and a nice private outdoor area. The pool is very large and free... More 

Helpful?
Thank PaulArts
Derby, United Kingdom
2 reviews
Reviewed 24 September 2013

We stayed at the Neptune Palm Beach Hotel for our honeymoon in September. Initially for 5 days then 4 days safari and back for the remaining 6 days. The staff are all very friendly and helpful, always with a smile on their faces. The food is fair without ever being outstanding and is sometimes limited in choice. Most meals tended... More 

Helpful?
Thank janiesimon

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This hotel is ideal for a relaxing sun&beach holiday or starting point for your adventurous wildlife&sea safaris. Bungalows of four rooms each in a tropical garden with ever flourishing trees and playing monkeys. Bar, pool bar, restaurant. Show cooking is our specialty: tell the cook how you want your meat baked or what ingredients you want in your spaghetti sauce. A daily program of sport, tournaments & shows with our animation team. Kids have their own pool and club. ... more   less 

Additional Information about Neptune Palm Beach Boutique Resort & Spa All Inclusive

Address: | PO Box 696, Galu Beach, Kenya (Formerly SENTIDO Neptune Palm Beach Resort)
Region: Kenya > Coast Province > Galu Beach
Price Range: €163 - €465 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Neptune Palm Beach Boutique Resort & Spa All Inclusive 4.5*
Number of rooms: 60
Reservation Options:
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Also Known As:
Sentido Neptune Palm Beach Hotel Ukunda
Neptune Palm Beach Hotel
Neptune Palm Beach Ukunda
Hotel Style:
#2 Luxury Hotel in Galu Beach
#2 Family Hotel in Galu Beach
#2 On the Beach Hotel in Galu Beach
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Questions & Answers

Here's what travellers have asked, with answers from Neptune Palm Beach Boutique Resort & Spa All Inclusive staff and other travellers.
9 questions
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Questions? Get answers from Neptune Palm Beach Boutique Resort & Spa All Inclusive staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view room on the lower floor”
 of 5 bubbles krisdarbar, 13 Nov 2016 | Read review
“702,704 closest to the beach”
 of 5 bubbles 904andr_sp, 16 Oct 2016 | Read review
“near to pool”
 of 5 bubbles gabersinghr, 14 Oct 2016 | Read review
“Make sure to fly into Ukunda airport to get to the fun fast rather than into Moi International Airport in Mombasa which is far.”
 of 5 bubbles ShiruW, 10 Oct 2016 | Read review
“all the rooms are a dream”
 of 5 bubbles brian09067, 7 Nov 2015 | Read review
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