We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Neptune Palm Beach Boutique Resort & Spa

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 4 more sites!
Professional photos
Neptune Palm Beach Boutique Resort & Spa
Add a photo
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"]},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

239 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
Language
  • More
There are newer reviews for Neptune Palm Beach Boutique Resort & Spa
See the most recent reviews
Showing 155: English reviews
Nairobi, Kenya
Reviewed 7 August 2015

We were here for 4 nights and trust me - this was LESS... We loved every bit of our holiday here. We had been to the Neptune Village a couple of years back and thus this was our choice of Hotel in the South Coast. We drove down to Coast so you can imagine our Sheer Joy when we entered...

 Report
Helpful?
Thank Rupa J
Nairobi, Kenya
Reviewed 6 August 2015

This was one of the best all inclusive resorts I have experienced in Kenya. I stayed for a week in April 2015. The staff is super friendly, including the chef who made for us special Indian food during the entire stay. The resort entertainers are also very friendly and always up to something fun. One of the best ways to...

 Report
Helpful?
Thank Dhaval P
Charleston, South Carolina
Reviewed 30 June 2015

Our group of 12 stayed here recently as our base for missions on Mombasa's south coast. We were greeted with a glass of fresh papaya juice upon our arrival. The property is laid out nicely with 4 room buildings throughout. The bathrooms are huge and the rooms are comfortable. We had a slight problem with our air conditioner cutting off...

 Report
Helpful?
1Thank GAscrapper
Reviewed 18 June 2015 via mobile

My husband and I spent a week here in May 2015. Our entire experience was amazing! The grounds are beautiful, staff are friendly and accommodating and food is wonderful! The locals on the beach can be pushy but they usually charge less for excursions. Don't speak to them if you don't want to be harassed the entire time you are...

 Report
Helpful?
Thank ChelleCO80
Mombasa, Coast, Kenya
Reviewed 4 June 2015

spent a night at the resort.The resort is at south coast beach about 35 km from Mombasa's Likoni ferry crossing.The road to the resort is all tarmac.Check in was swift,pricing reasonable (all inclusive plan).Meals were buffet,with variety.Rooms clean with good housekeeping,AC and flat screen TV.Ambience great with a large swimming pool adjacent to the beach.Excellent view from the pool bar.Overall...

 Report
Helpful?
Thank Munir T
Nairobi, Kenya
Reviewed 26 May 2015

We stayed at Neptune Palm Resort earlier this month for two weeks.The room service,entertainment and nourishment were awesome. The staff were extremely friendly, we are appreciative for Larry, Caroline, Beatrice, Matano Emanuel and Zaid. My daughter had a ton of fun pursuing monkeys and cats.

 Report
Helpful?
Thank Triza N
Nairobi, Kenya
Reviewed 23 April 2015

The lawns and landscape were beautiful, very close to the beach too. The accommodation is excellent; though we had a slight issue with the water and a/c but once reported was attended to quickly. Food was good to average depending on the meal. Unfortunately their service lets them down; from the check-in to check-out. Other than that a good getaway...

 Report
Helpful?
Thank Bryan K
NEPTUNE H, Director of Sales at Neptune Palm Beach Boutique Resort & Spa, responded to this review

Dear Sir, Dear Madam, Thank you for your open feedback. As a part of the leisure hotel industry, we are dependent on our customers' opinions. We are grateful for their interest and for their sharing suggestions for improvement with us. Many thanks for letting us know your thoughts and concerns. We have forwarded your correspondence to the relevant departments. Yours...

Reviewed 14 April 2015 via mobile

I really enjoyed my stay.The hospitality was excellent and the food was delicious. The hotel layout and the landscape is beautiful. My daughters had a wonderful time and we intend to visit there again.

 Report
Helpful?
Thank varvani
Bucharest, Romania
Reviewed 16 March 2015

Not first time in Africa, but for the first time in Kenya and we will be back for sure. Amazing white sand beaches, lovely people, good comfortable resort, delicious food (congratulations to the chef ) We travelled with KLM and Kenya Airways, thanks to both airlines for the good service :-) Once arrived in Mombasa, crossed with the ferry for...

 Report
Helpful?
1Thank Mihaela D
Diani Beach, Kenya
Reviewed 23 February 2015

We decided to celebrate a late valentine family getaway and headed to Neptune Palm Resort on 15th February...we booked initially for 3 days but extended for another day after enjoying the blissful surrounding and service of this resort. Being a Diani resident and knowing most of the resorts around, we can strongly vouch for this resort as a perfect vacation...

 Report
Helpful?
Thank Chefindro

555 photos of this hotel

Traveller photos: See what travellers like you saw

Viewed
All Traveller Photos (513)
Viewed
View from Room (23)
Viewed
Dining (30)
Viewed
Pool/Beach Area (111)
Viewed
Room/Suite (68)
Viewed
Hotel & Grounds (114)
Viewed
Family/Play Areas (5)
Viewed
Bathroom (8)
Viewed
Other (154)

Management photos: Courtesy of the property manager

Viewed
All Management Photos (42)
Viewed
Pool/Beach Area (7)
Viewed
Dining (9)
Viewed
Hotel & Grounds (16)
Viewed
Room/Suite (7)
Viewed
Other (3)
Check In Check Out
Hotels you might also like...
Also consider these accommodations in or near Galu Beach
0.0 km away
Neptune Village Beach Resort & Spa
0.0 km away
Pinewood Beach Resort & Spa
0.0 km away
Southern Palms Beach Resort
Southern Palms Beach Resort
#9 of 32 in Diani Beach
1,250 reviews
Show Prices
Show Prices
Show Prices
0.0 km away
The Sands at Nomad
The Sands at Nomad
#6 of 32 in Diani Beach
369 reviews
0.0 km away
Neptune Paradise Beach Resort & Spa
0.0 km away
The Baobab - Baobab Beach Resort & Spa
Show Prices
Show Prices
Show Prices

Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Beachfront
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free Breakfast
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Family Rooms
  • Suites
  • Non-Smoking Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Airport Transportation
  • Dry Cleaning
  • Laundry Service
  • Multilingual Staff
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Business Centre with Internet Access
Official Description (provided by the hotel)
This hotel is ideal for a relaxing sun&beach holiday or starting point for your adventurous wildlife&sea safaris. Bungalows of four rooms each in a tropical garden with ever flourishing trees and playing monkeys. Bar, pool bar, restaurant. Show cooking is our specialty: tell the cook how you want your meat baked or what ingredients you want in your spaghetti sauce. A daily program of sport, tournaments & shows with our animation team. Kids have their own pool and club. ... more   less 

Additional Information about Neptune Palm Beach Boutique Resort & Spa

Address: | PO Box 696, Galu Beach, Kenya (Formerly SENTIDO Neptune Palm Beach Resort)
Region: Kenya > Coast Province > Galu Beach
Price Range: €161 - €465 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Neptune Palm Beach Boutique Resort & Spa 4.5*
Number of rooms: 60
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Booking.com, Jovago.com, Odigeo, Travelocity, Agoda and Priceline so you can book your Neptune Palm Beach Boutique Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Sentido Neptune Palm Beach Hotel Ukunda
Neptune Palm Beach Hotel
Neptune Palm Beach Ukunda
Hotel Style:
#2 Family Hotel in Galu Beach
#3 On the Beach Hotel in Galu Beach
#3 Luxury Hotel in Galu Beach
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Neptune Palm Beach Boutique Resort & Spa staff and other travellers.
9 questions
Ask a question

See all questions (9)

Questions? Get answers from Neptune Palm Beach Boutique Resort & Spa staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Sea view room on the lower floor”
 of 5 bubbles krisdarbar, 13 Nov 2016 | Read review
“702,704 closest to the beach”
 of 5 bubbles 904andr_sp, 16 Oct 2016 | Read review
“near to pool”
 of 5 bubbles gabersinghr, 14 Oct 2016 | Read review
“Make sure to fly into Ukunda airport to get to the fun fast rather than into Moi International Airport in Mombasa which is far.”
 of 5 bubbles ShiruW, 10 Oct 2016 | Read review
“all the rooms are a dream”
 of 5 bubbles brian09067, 7 Nov 2015 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay