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PrideInn Paradise Beach Resort

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241 Reviews from our TripAdvisor Community

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Showing 238: English reviews
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Nairobi, Kenya
Reviewed 3 days ago NEW

Stayed from 20-24 March, 2017 as part of a larger group. The staff is great. On one specific day that I had a deadline and the WIFI was spotty, the IT Manager gave me a router specific to my room and WIFI issues were sorted. The pool is nice and warm especially at night. The food is good, and has...

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Helpful?
Thank crisnj2017
PrideInnHotels, General Manager at PrideInn Paradise Beach Resort, responded to this review

Dear Crisnj2017 Thank you for your review and i absolutely agree that our ITM MR Graham is a gem of a person and very proficient.We are soon sorting out the slight salinity issue by going fully on reverse osmosis plant due to the perennial shortfall in volume received from the authorities Regards Imtyaz Mirza Generaal Manager

Nairobi, Kenya
Reviewed 6 days ago NEW

Had a wonderful stay here last week. (March 2017), and it was nothing short of excellent. Visited with two other couples, for the weekend. From the food, to the service, and the friendliness of ALL the staff, I am hooked! Splendid gym instructors too. They did a splendid job in helping me celebrate my wife's birthday too, can't say thank...

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Helpful?
Thank Ken B
PrideInnHotels, General Manager at PrideInn Paradise Beach Resort, responded to this review

Dear Ken Thank you for the review and at Prideinn Paradise not only do we exceed expectations but also make cherished memories Many Happy Returns of the Day to Mrs Ken on behalf of all of us Karibu sana Regards Imtyaz Mirza

Nairobi, Kenya
Reviewed 1 week ago

Pride Inn Paradise Beach Resort is a great facility. The sea view rooms are just breathtaking! However, the water from the shower is too salty. The management could think of treating the same to reduce the saltiness. I loved your wide variety of meals. The food is fresh and keenly done. The juices are freshly squeezed and nicely chilled to...

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Helpful?
Thank roselyn518
PrideInnHotels, General Manager at PrideInn Paradise Beach Resort, responded to this review

Dear Roslyn Thank you for taking time to review us and we do have very good staff some of which are brilliant and you have mentioned a few ,Thank you for that and they will as is our norm be recognised. I especially appreciate your observation regarding check in and the benefit of hindsight suggests we could perhaps have kept...

Reviewed 1 week ago via mobile

Stayed at pride inn shanzu for the second time as part of a group attending a conference. Despite our large numbers the staff were able to still manage us well and still maintain the high standards of the hotel. The food was excellent. The view was breath-taking and the ammenities perfect. Would recommend for both leisure and business visits

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Helpful?
1Thank dorcas t
PrideInnHotels, General Manager at PrideInn Paradise Beach Resort, responded to this review

Dear Dorcas Thank you for your review and at Prideinn Paradise we take great care in personalising your stay with us regardless as a conference delegate or on a holiday.This is critical for us since we handle up to 4000 guests on occasion routinely and as an internationally rated MICE venue its very important for us . Looking forward to...

Reviewed 1 week ago

This is the second time my wife and I are staying at this Resort. Its still fairly new so the installations seem to be still in place. This disappointment this time happened first, when the cleaners wouldn't clean the room and kept turning the 'Clean my room' card to 'Do Not Disturb', and even when they did clean under supervision,...

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Helpful?
Thank Peter M
PrideInnHotels, General Manager at PrideInn Paradise Beach Resort, responded to this review

Dear Peter Firstly thank you for highlighting your particular experience which is NOT our NORM and we do have a desalination plant and we really appreciate your feedback as it will only improve our service delivery and upon your next booking with us dio contact me so i have the pleasure of personally welcoming you to the resort and rest...

London, United Kingdom
Reviewed 2 weeks ago

Had a wonderful time at pride inn and had to do it again it will be definitely pride inn it's worth every penny staff are out of this world and food was delicious management staff excellent especially Mishi at the front desk reception I suppose and there's one young chap called Robert pool assistant I think pride inn must be...

Review collected in partnership with this hotel
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Helpful?
Thank rose_brown73
PrideInnHotels, General Manager at PrideInn Paradise Beach Resort, responded to this review

Dear Rose Delighted to know you enjoyed your stay with us and definitely look forward to your next visit and we have excellent staff all round and have commended the ones highlighted by yourself Regards Imtyaz Mirza General Manager

Nairobi, Kenya
Reviewed 3 weeks ago

I was well recieved at the reception, it took just a few minutes to check in and was escorted to my room by very humble porters.The restaurant service was excellent, fresh meals and pastries.The swimming pool was quite ideal and i especially enjoyed swimming after 6pm cause of the warm water

Review collected in partnership with this hotel
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Helpful?
Thank terryooko1673
PrideInnHotels, General Manager at PrideInn Paradise Beach Resort, responded to this review

Dear Terry Thank you for your gracious review and one of the many pleasant surprises we offer is swimming until 9pm with the pool bar is open until than. Karibu Tena Regards Imtyaz Mirza General Manager

Eldoret
Reviewed 3 weeks ago

PrideInn Paradise was at its best in my second visit this February. Amazing welcoming and helpful staff,(hats off to Mishi and The GM Imtyaz) delicious food with good variety even for the desserts. The general ambiance is peaceful relaxed ....paradise worthy. The gala dinner held in the open night sky with traditional pots filled with cultural cuisine was ingenious; a...

Review collected in partnership with this hotel
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Helpful?
Thank Nissie M
PrideInnHotels, General Manager at PrideInn Paradise Beach Resort, responded to this review

Dear Nissie Thank you for your review and we are delighted you enjoyed your stay with us and we have noted your suggestion for soft music by the pool although we usually have live entertainment in the form of a Duo keyboard and singer which was not present on that night. Karibu Tena Regards Imtyaz Mirza General Manager

Reviewed 3 weeks ago via mobile

First time at the prideInn Paradise n one word for this place is exquisite. The place is beautiful, neat n friendly staff. Spacious rooms n definitely coming back. However work on the internet the signal is abit weak. Keep up the good work

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Helpful?
Thank emmah w
PrideInnHotels, General Manager at PrideInn Paradise Beach Resort, responded to this review

Dear Emmah Thank you for your review and yes we did have some service provider issues during your stay but that has been sorted out since the fiber cable which had been damaged outside the resort premises was repaired Looking forward to hosting you again very soon and Karibu Regards Imtyaz Mirza General Manager

Nairobi, Kenya
Reviewed 3 weeks ago

The facility is very good with quiet rooms for relaxing. The water world is very good for people with young children. The pools are awesome place to swim and relax. The beach area and access is very condusive and good

Review collected in partnership with this hotel
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Thank peninah_ndubai
PrideInnHotels, General Manager at PrideInn Paradise Beach Resort, responded to this review

Dear Peninah Pleasure to have hosted you and look forward to your next visit Regards Imtyaz Mirza

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Amenities

Highlights
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Free Parking
  • Beachfront
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
  • Breakfast included
About the property
  • Beachfront
  • Wheelchair Access
Things to do
  • Fitness Centre with Gym / Workout Room
  • Pool
  • Restaurant
  • Bar/Lounge
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
  • Smoking rooms available
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Public Wifi
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Children Activities (Kid / Family Friendly)
  • Room Service
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Babysitting
  • Shuttle Bus Service
Official Description (provided by the hotel)
PrideInn Paradise is only 25 mins from Mombasa City and also accessible from Vipingo Airstrip. With the powder soft sandy semi private alcove beach overlooking the shimmering Indian Ocean. This hotel is the ideal escape from all the stress. Business and Leisure at the Pride Inn Paradise is a lifestyle statement for the discerning and quality conscious. With its unique facilities this hotel will be one of a kind. 300 guest rooms amidst 16.5 acres of lawns and tropical gardens with panoramic ocean views and sunsets b) All Rooms Have A Balcony c) Majority of the rooms oer sea views d) Largest Convention Centre Of 2500 People e) The Dau Restaurant inspired by the Swahili culture and trade routes offers themed buffet experiences f) The Old Town Bistro evokes memories of a bygone era serving eclectic food lines wood baked Pizzas delectable parisienne pastries. healthy smoothies and flavored coffees g) Outdoor ocean facing modern Spa with unique treatments and beauty regimes h) PrideInn Aqua Safari water theme park full of fun activities for all i) Street food bar by the Pool j) Sea food restaurant facing the beach k) Our swim up pool Bar also offers a Street Food experience comfort food from the corners of the world l) A dedicated prayer room for the faithful with complementary use kanzus m) Resort wide complementary WiFi n) Jungle Cinema with cosy seating ... more   less 

Additional Information about PrideInn Paradise Beach Resort

Address: Malindi Road, Shanzu, Mombasa 80100, Kenya
Region: Kenya > Coast Province > Mombasa > Shanzu
Price Range: €99 - €213 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — PrideInn Paradise Beach Resort 4*
Number of rooms: 300
Reservation Options:
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Also Known As:
Shanzu Paradise Beach Hotel
PrideInn Paradise Beach Resort Kenya/Shanzu
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Questions & Answers

Here's what travellers have asked, with answers from PrideInn Paradise Beach Resort staff and other travellers.
3 questions
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3 months ago
Nairobi, Kenya

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Questions? Get answers from PrideInn Paradise Beach Resort staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Prepare to be amazed”
 of 5 bubbles crisnj2017, 27 Mar 2017 | Read review
“Best view of the sunrise is from the sea-front rooms, 2nd floor.”
  • 0640h
 of 5 bubbles J6359HFkenb, 24 Mar 2017 | Read review
“Some snacks like nuts, candy could be added to the selection of drinks in the room and the Tv channels could do better, the service provider is limited in interesting channels and kind of kills the vibe with the monotony.”
 of 5 bubbles nissiem2017, 5 Mar 2017 | Read review
“The fridge is a good place to keep that drink.”
 of 5 bubbles danielgI62SD, 13 Feb 2017 | Read review
“The balconies in the upper rooms are more private. I would recommend the upper rooms facing the beach. Fantastic view!!!”
 of 5 bubbles jackiekamau541, 11 Feb 2017 | Read review
5 of 5