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    Serena Beach Resort & Spa

    P.O. Box 90352, Shanzu, Mombasa 80100, Kenya
    Save
    Savings alert: 12% below average rate
    Best prices for your stay
    09/07/2017 10/07/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$498
          US$249
          US$498
          US$251
          US$498
          US$251
          Traveller (432)
          Pool & Beach (106)
          Room & Suite (74)
          Shanzu All Seasons Resort & Spa
          1 review
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          PrideInn Paradise Beach Resort
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          Overview
          • Excellent61%
          • Very good27%
          • Average8%
          • Poor3%
          • Terrible1%
          Travellers talk about
          “jahazi grill” (39 reviews)
          “half board” (20 reviews)
          Free Wifi
          Free Parking
          Breakfast included
          Air Conditioning
          Beachfront
          Pool
          Non-Smoking Rooms
          Restaurant
          Airport Transportation
          Room Service
          Suites
          Poolside Bar
          Fitness centre
          Concierge
          Spa
          Business Centre
          Dry Cleaning
          Tennis Court
          Babysitting
          Private Balcony
          4.5 Star Hotel
          All hotel details
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          Shanzu All Seasons Resort & Spa
          1 review
          #3 of 7 hotels in Shanzu
           
          Flamingo Beach Hotel
          278 reviews
          #4 of 7 hotels in Shanzu
           
          PrideInn Paradise Beach Resort
          382 reviews
          #1 of 7 hotels in Shanzu
           
          Mombasa Continental Resort
          95 reviews
          #6 of 7 hotels in Shanzu
           
          Rooms
          9 Jul10 Jul
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          1 room, 2 adults, 0 children
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          Standard Room

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          Write a Review
          Reviews (570)
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          There are newer reviews for Serena Beach Resort & Spa See the most recent reviews

          271 - 275 of 514 reviews

          Reviewed 26 February 2013

          I was fortunate enough to find time to spend two days and three nights at this Serena. This is not my first visit, nor will it be my last ... I love being on the ocean and away from the city and just "vegging". The...More

          Thank BLA07
          Reviewed 18 February 2013

          The fact that many residents keep going back speaks for itself. The environment is so relaxing with palm trees by the beach, excellant service and in beautiful surroundings that is just the perfect scene for a relaxing holiday. The staff are its greatest asset being...More

          1  Thank BillJago073
          Reviewed 6 February 2013 via mobile

          Horrible is hardly enough to describe the catastrophical service and experience with Serena Beach in Mombasa. This is by far the worst hotel I have ever been to. Not only is the whole bunch from Anastacia to Ali crooked and contradicting, but they will stop...More

          9  Thank Olamide F
          Response from SerenaHotels, E-Commerce Manager at Serena Beach Resort & SpaResponded 25 February 2013

          The complaint is extremely unfair as the client has misrepresented facts. We do not wish to engage in a discussion on issues which are of a senstive nature and our investigations have confirmed that our staff acted well within the policies and procegures of Serena...More

          Reviewed 31 January 2013

          We came here almost as refugees from a bad experience at Mombasa Beach Hotel, and we loved every minute we had here. The rooms, the food, the lobby, the beach, the pool - the main problem was that we wanted to be everywhere at once....More

          1  Thank Justin P
          Reviewed 31 January 2013

          We spent 6 fabulous nights at the Serena Beach Hotel!! A lovely hotel; attentive, helpful staff, exquisite food, comfortable room, a beautiful setting - palm trees and lush lawns extending to the calm, warm Indian ocean. There were not many young children around so the...More

          2  Thank Jen559
          Shanzu All Seasons Resort & Spa
          1 review
          #3 of 7 hotels in Shanzu
           
          Flamingo Beach Hotel
          278 reviews
          #4 of 7 hotels in Shanzu
           
          PrideInn Paradise Beach Resort
          382 reviews
          #1 of 7 hotels in Shanzu
           
          Mombasa Continental Resort
          95 reviews
          #6 of 7 hotels in Shanzu
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Pool
          • Free Parking
          • Beachfront
          • Room Service
          • Restaurant
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Free High Speed Internet ( WiFi )
          • Breakfast included
          • Hotel Amenities
          • Free Parking
          • Room Service
          • Airport Transportation
          • Dry Cleaning
          • Meeting Rooms
          • Business Centre with Internet Access
          • Laundry Service
          • Concierge
          • Banquet Room
          • Multilingual Staff
          • Conference Facilities
          • Breakfast included
          • Babysitting
          • Room amenities
          • Air Conditioning
          • Things to do
          • Pool
          • Restaurant
          • Spa
          • Fitness Centre with Gym / Workout Room
          • Tennis Court
          Details
          • Price range
          • US$150 - US$384 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Room types
          • Suites ,
          • Non-Smoking Rooms ,
          • Family Rooms
          • Number of rooms
          • 166
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Travelocity, Agoda, Hotels.com, Priceline, TripOnline SA, Cheap Tickets, Cancelon, HotelQuickly and Hotel.de so you can book your Serena Beach Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Kenya >
          • Coast Province >
          • Mombasa >
          • Shanzu
          • Also Known As
          • Serena Beach Hotel Shanzu ,
          • Serena Beach Hotel And Spa ,
          • Hotel Serena Beach ,
          • Serena Beach Resort & Spa Kenya/Shanzu
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          Traveller (432)
          Pool & Beach (106)
          Room & Suite (74)
          Dining (19)
          Hotel & Grounds (237)
          Bathroom (3)
          Family and Play Areas (2)
          Business Centre & Event Rooms (1)
          Nearby
          Mombasa Continental Resort
          95 reviews
          .54 km away
           
          Flamingo Beach Hotel
          278 reviews
          .00 km away
           
          Shanzu All Seasons Resort & Spa
          1 reviews
          .00 km away
           
          PrideInn Paradise Beach Resort
          382 reviews
          .24 km away
           
          Nearby Restaurants
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          Yul's Restaurant
          464 reviews
          2.54 km away
          Nearby Attractions
          Haller Park
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          Questions & AnswersAsk a question
          Abdulkhaliq Ahm... B
          How are the stardard rooms? What's the difference compared with other rooms?
          23 December 2016|
          Answer Show all 4 answers
          Response from Rashi A | Reviewed this property |
          We liked our room a lot. We got connected room with kids on ground level and it was sea facing. Kids could just run out in slippers or without. It is a beautiful resort!
          0
          Votes
          cherotich m
          am a lady from meru in Kenya..currently doing food and beverage in Nkabune TTI.would like to know if i can join you in July next year for attachment,,this is the best and loving hotel.
          16 November 2016|
          Answer
          Response from Jerim O | Reviewed this property |
          I don't work in Serena. You may need to contact Serena directly.
          0
          Votes
          christiberlin
          Where you able to spend anytime relaxing on the beach? We were in Mombasa a few years ago and found that we could not enjoy the beach.
          6 April 2016|
          Answer Show all 5 answers
          Response from Abhay D | Reviewed this property |
          Not on the beach but in the garden overlooking the beach, the beach is barelynworth calling a beach it's a small strip
          1
          Vote
          Room Tips
          "Superior Garden Rooms"
          Read review
          "My room was quiet so I guess the ones away from the public areas are."
          Read review
          "Ask for room with sea view"
          Read review
          "Go for first floor rooms with sea view"
          Read review
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