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4/2/2018 5/2/2018
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    Serena Beach Resort & Spa

    P.O. Box 90352, Shanzu, Mombasa 80100, Kenya
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    4/2/2018 5/2/2018
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     6 people are viewing this hotel
    US$362
    US$304
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    US$304
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    US$362
    US$301
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    Traveller (475)
    Pool & Beach (120)
    Room & Suite (82)
    Overview
    • Excellent61%
    • Very good27%
    • Average8%
    • Poor3%
    • Terrible1%
    Travellers talk about
    “jahazi grill” (43 reviews)
    “village rooms” (10 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Beachfront
    Pool
    Non-Smoking Rooms
    Restaurant
    Airport Transportation
    Room Service
    Suites
    Poolside Bar
    Fitness centre
    Concierge
    Spa
    Business Centre
    Dry Cleaning
    Tennis Court
    Babysitting
    Private Balcony
    4.5 Star Hotel
    All hotel details
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    Rooms
    4 Feb5 Feb
    |
    1 room, 2 adults, 0 children
    Standard Room

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    Standard Room

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    Write a ReviewReviews (610)
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    1 - 5 of 552 reviews

    Reviewed 2 days ago

    It was my first trip to Kenya, hope it won't be my last. The country itself was amazing, people were so friendly and helpful. My friends and I were staying at this amazing hotel, the restaurants were great, their staffs were so attentive, food were...More

    Thank DapLondon
    Reviewed 5 days ago

    Came down from Nairobi after a safari. Not expecting too much but we loved everything about this hotel. Brilliant location on the seas edge- beautiful tropical manicured gardens, lovely pool and bar. All the staff were great and nothing was too much trouble for them....More

    Thank sunvilla
    Reviewed 6 days ago

    For some strange reason it appeared as if our visit was a surprise despite the group booking.was kept at the reception for almost thirty minutes without any information. i had to take a taxi go to the town center and come back an hour later...More

    Thank george o
    Reviewed 2 weeks ago

    We travelled to the Serena via the SGR rail. The Serena transferred us from the station to the hotel as part of the package that we bought. The staff are very helpful and friendly. The buffet meals were excellent quality with plenty to choose from....More

    Thank Michelle C
    Response from SerenaHotels, Food & Beverage Manager at Serena Beach Resort & SpaResponded 1 week ago

    Thank you very much for your feedback. We are delighted that you left with memorable experience from Serena Beach Resort & Spa. We value your feedback and look forward to your next visit hope in not too a distance a way. Best wishes.

    Reviewed 2 weeks ago via mobile

    The ride from the airport is an experience in itself. The resort is well kept if a little dated. Don’t come for the beach, there is none but it is a very relaxing experience. The service is excellent..

    Thank Robert H
    Response from SerenaHotels, Food & Beverage Manager at Serena Beach Resort & SpaResponded 2 weeks ago

    Dear Robert, Thank you for your feedback. We are delighted to note your visit was memorable and relaxing/ We do look forward to you next visit to Serena Beach Resort & Spa. Happy new year.

    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Pool
    • Room Service
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Beachfront
    • Free High Speed Internet ( WiFi )
    • Breakfast included
    • Spa
    • Hotel Amenities
    • Room Service
    • Free Parking
    • Business Centre with Internet Access
    • Breakfast included
    • Airport Transportation
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Babysitting
    • Room amenities
    • Air Conditioning
    • Minibar
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Spa
    • Tennis Court
    • Outdoor pool
    Details
    • Price range
    • US$192 - US$354 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 166
    • Reservation Options
    • TripAdvisor is proud to partner with Hotels.com, Travelocity, Expedia, Priceline, Orbitz, HotelQuickly, Cancelon and TripOnline SA so you can book your Serena Beach Resort & Spa reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Kenya >
    • Coast Province >
    • Mombasa >
    • Shanzu
    • Also Known As
    • Serena Beach Hotel And Spa ,
    • Serena Beach Hotel Shanzu ,
    • Hotel Serena Beach ,
    • Serena Beach Resort & Spa Kenya/Shanzu
    Add Photo Photos
    Traveller (475)
    Pool & Beach (120)
    Room & Suite (82)
    Dining (38)
    Hotel & Grounds (263)
    Family and Play Areas (4)
    Bathroom (3)
    Business Centre & Event Rooms (1)
    Nearby
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    tiamaria3
    9 October 2017|
    AnswerShow all 4 answers
    Response from bruce f | Reviewed this property |
    Yes kettles are provided
    1
    Vote
    Abdulkhaliq Ahm... B
    23 December 2016|
    AnswerShow all 4 answers
    Response from Rashi A | Reviewed this property |
    We liked our room a lot. We got connected room with kids on ground level and it was sea facing. Kids could just run out in slippers or without. It is a beautiful resort!
    0
    Votes
    cherotich m
    16 November 2016|
    Answer
    Response from Ajei2000 | Reviewed this property |
    I don't work in Serena. You may need to contact Serena directly.
    -1
    Votes
    Room Tips
    "higher floors seem better mostly in the evenings when you need to relax on the balcony."
    Read review
    "The African themed services at the restaurant makes one to book again."
    Read review
    "Ask for a room facing the beach so you can see the sunrise right from your room!"
    Read review
    "Upstairs rooms have less issues with mosquitoes as there is a more breeze."
    Read review
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