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Serena Beach Resort & Spa

Traveller (593)
Pool & Beach (142)
Room & Suite (97)
Overview
Serena Rd, Mombasa, Kenya, Shanzu, Mombasa 80100 Kenya See on map
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4.5 Star accommodation
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Rooms
23 Dec24 Dec
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (679)
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615 results
Traveller rating
371
168
47
19
10
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Time of year
LanguageEnglish
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371
168
47
19
10
Show reviews that mention
All reviews jahazi grill village rooms half board an upgrade swim up bar seafood restaurant wonderful stay breakfast and dinner indian ocean relaxing holiday our honeymoon lovely beach table tennis kids club amazing hotel lobster main restaurant
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1 - 5 of 615 reviews
Reviewed 3 days ago

Easy checkin and good customer service. Sea view rooms have a lovely view, however the rooms are a bit small and very aged, could really do with a renovation. However did like the cosy feel of the place. Lots of spots outside to sit and...More

Thank C K
Reviewed 1 week ago via mobile

On arrival at the hotel, one is immediately transported to a world only seen in pictures. The 20th century ambience is captivating and their commitment to saving the sea turtle is admirable. The turtle shape is reflected on the architecture, the keyholders, door archs -...More

Thank Mureh
Reviewed 2 weeks ago

The hotel was opened in 1975, and indeed they have maintained a classic look and feel. The hotel is in an excellent location away from the main highway with a generous beachfront. The rooms are spacious with nicely tiled bathroom area with both a shower...More

Thank Andrew W
Reviewed 3 weeks ago via mobile

Great location right on sandy beach overlooking Indian Ocean This 2 a return visit to The Serena and was pleased to see standards hadn’t dropped. Room was large, comfortable and free from any defects. More than enough loungers with choice of pool or ocean view....More

Thank CreelBoat
Reviewed 4 weeks ago via mobile

Stayed at Serena Beach hotel in early November 2018 and my review below highlights the pros and cons with marks out of 10. PROS 1. Welcomed well and check in was fast. Super professionalism from Anastasia. Thank you. 10/10 2. Dep General manager Mr Herman ...More

Thank tyresk
Response from SerenaHotels, Deputy General Manager at Serena Beach Resort & SpaResponded 4 weeks ago

Tyresk, We very much appreciate your review and have taken not of the suggestion. The areas of improvement have been shared with the team. And we foster ahead to give the best service to our customers. We look ahead to your next visit. Best wishes...More

View more reviews
About
Description
With the shimmering sands and waters of the Indian Ocean stretching before it, amidst verdant, bougainvillea-filled gardens, and shaded by gently swaying palm trees,Serena Beach Resort and Spa offers More the ultimate tropical paradise. Treat your palate to a superb selection of of a la carte seafood dishes at the Jahazi Grill which is set on a beach and styled to resemble an Arab dhow. Less
Hotel class
Hotel Amenities
HOTEL FEATURES
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Spa
Air Conditioning
Airport Transportation
Babysitting
Banquet Room
Business Centre with Internet Access
Concierge
Conference Facilities
Dry Cleaning
Laundry Service
Meeting Rooms
Minibar
Multilingual Staff
Outdoor pool
Tennis Court
Bar/Lounge
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
166
Price range
US$176 - US$374 (Based on Average Rates for a Standard Room)
Also Known As
Serena Beach Hotel Shanzu
,
Serena Beach Hotel And Spa
,
Hotel Serena Beach
,
Serena Beach Resort & Spa Kenya/Shanzu
Location
Kenya > Coast Province > Mombasa > Shanzu
Hotel class
Awards & Recognition
Certificate of Excellence
Certificate of Excellence
Room types
Suites, Non-Smoking Rooms, Family Rooms
Number of rooms
166
Price range
US$176 - US$374 (Based on Average Rates for a Standard Room)
Also Known As
Serena Beach Hotel Shanzu
,
Serena Beach Hotel And Spa
,
Hotel Serena Beach
,
Serena Beach Resort & Spa Kenya/Shanzu
Location
Kenya > Coast Province > Mombasa > Shanzu
Photos
Traveller (593)
Pool & Beach (142)
Room & Suite (97)
Dining (60)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
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Nearby AttractionsSee all nearby attractions
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Questions & Answers
Ask a question
lemmakau
30 July 2018|
AnswerShow all 3 answers
Response from Safariafficionado | Reviewed this property |
Wrong place to ask this
1
Vote
tiamaria3
9 October 2017|
AnswerShow all 4 answers
Response from bruce f | Reviewed this property |
Yes kettles are provided
1
Vote
Abdulkhaliq Ahm... B
23 December 2016|
AnswerShow all 4 answers
Response from 507rashia | Reviewed this property |
We liked our room a lot. We got connected room with kids on ground level and it was sea facing. Kids could just run out in slippers or without. It is a beautiful resort!
0
Votes
Room Tips
"Seaview, if you don’t mind the older rooms."
720ck
4 days ago
Read review
"Beach front room to the left of the reception area as you come into the hotel"
X1647JYandreww
3 weeks ago
Read review
"Don't stay in room 87- the beds are quite painful to sleep in!"
936neemam
22 Oct 2018
Read review
"The rooms overlooking the grounds and ocean with balconies are the best"
P794OXjh
20 Sep 2018
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