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Serena Beach Resort & Spa

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Traveller (579)
Pool & Beach (141)
Room & Suite (96)
Overview
  • Excellent62%
  • Very good26%
  • Average8%
  • Poor3%
  • Terrible1%
Travellers talk about
“jahazi grill”(45 reviews)
“half board”(22 reviews)
“village rooms”(10 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast included
Air Conditioning
Beachfront
Pool
Non-Smoking Rooms
4 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (655)
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593 results
Traveller rating
360
159
47
17
10
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360
159
47
17
10
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All reviewsjahazi grillhalf boardvillage roomsseafood restaurantswim up bartennis courtsbreakfast and dinnerwonderful stayshanzu beachrelaxing holidayindian oceanlovely beachkids clubtable tennisamazing hotelbeach boysthe general manager
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1 - 5 of 593 reviews
Reviewed 1 week ago via mobile

We had a very enjoyable, memorable and relaxing time at the Serena in Mombasa. The excellent hotel accommodation and very high standard hotel services/facilities were testimony to the renowned prestigious reputation of the Serena in Mombasa. It was a pleasure to meet Mr Herman, the...More

1  Thank FandV1
Reviewed 3 weeks ago

We arrived after a long drive and were warmly welcomed. We had two rooms next to each other, connected via a corridor, which was a nice idea. However as I have 3 children, their room was too small. They moved us the next day to...More

2  Thank Tanya K
Response from SerenaHotels, Food & Beverage Manager at Serena Beach Resort & SpaResponded 2 weeks ago

Thank you Tanya for your delightful feedback. We are happy you left with memorable experience. We do look ahead to you next visit. Best regards, Herman

Reviewed 3 weeks ago

Three years down the line and the Mombasa Serena remains my top choice in Mombasa. From arrival to departure were my already high expectations exceeded on every score and every one of my boxes was ticked. Accommodation Food Service Gardens Staff attention and friendliness Conservation...More

1  Thank Safariafficionado
Response from SerenaHotels, Food & Beverage Manager at Serena Beach Resort & SpaResponded 2 weeks ago

Dear Pro. Dr. Wolfgang Thank you for your review we truly appreciate this candid feedback. Indeed it inspires us to continue to deliver the best to all our cients. We look forward to your next visit. Best wishes Herman Mwasaghua

Reviewed 4 weeks ago

Dictated by Philip Mungeam from Usk/Raglan in Wales and typed on his behalf. Having travelled all over the world and having been fortunate to stay in the best of hotels, I have to say that my stay at the Serena Resort surpassed all of my...More

2  Thank pn_davies
Response from SerenaHotels, Food & Beverage Manager at Serena Beach Resort & SpaResponded 2 weeks ago

Dear Philip. Thank you very much for your the feedback. We are happy to receive this review and it motivates our staff to continue to do what they do best. We look forward to your next booking. Best wishes Herman Mwasaghua

Reviewed 4 weeks ago via mobile

This is a splendid hotel by the seaside! Rooms were neat and I loved the access door to the oceanside. Great new year’s eve dinner and all round activities. Super stuff in the curio shop too. Good was good too! The service was great, with...More

Thank Cathy K
Response from SerenaHotels, Food and Beverage Manager at Serena Beach Resort & SpaResponded 3 weeks ago

Dear Cathy Thank you very much for your positive review of our Resort. We are happy that you had pleasant memories here in Mombasa. We are now looking forward to yet another opportunity to host you and the family. Best wishes Herman

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Pool
Room Service
Free Parking
Restaurant
Fitness Centre with Gym / Workout Room
Beachfront
Free High Speed Internet (WiFi)
Breakfast included
Spa
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Breakfast included
Airport Transportation
Dry Cleaning
Meeting Rooms
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Babysitting
Room amenities
Air Conditioning
Minibar
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Spa
Tennis Court
Outdoor pool
Details
Price range
US$180 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Details
Price range
US$180 - US$355 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms
Add Photo Photos
Traveller (579)
Pool & Beach (141)
Room & Suite (96)
Dining (59)
Family and Play Areas (4)
Business Centre & Event Rooms (2)
Questions & Answers
Ask a question
lemmakau
30 July 2018|
AnswerShow all 3 answers
Response from Safariafficionado | Reviewed this property |
Wrong place to ask this
0
Votes
tiamaria3
9 October 2017|
AnswerShow all 4 answers
Response from bruce f | Reviewed this property |
Yes kettles are provided
1
Vote
Abdulkhaliq Ahm... B
23 December 2016|
AnswerShow all 4 answers
Response from Rashi A | Reviewed this property |
We liked our room a lot. We got connected room with kids on ground level and it was sea facing. Kids could just run out in slippers or without. It is a beautiful resort!
0
Votes
Room Tips
"Ask for a refurbished room, overlooking the sea. Ask for a room away from the nightly entertainment, as it..."
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"Any room in the Lamu Village is an architectural delight - ocean front adding the view!"
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"All rooms look fantastic"
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"If possible, try and select one of the rooms that overlooks the Ocean, even though all the rooms are good."
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