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Mombasa Continental Resort

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Mombasa Continental Resort
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81 Reviews from our TripAdvisor Community

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There are newer reviews for Mombasa Continental Resort
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Showing 64: English reviews
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 February 2015

This was my 3rd stay (3 nights half board each time) in the last year and I've enjoyed every trip. For approx $90 a night for 2 people half board I think it's excellent value.The hotel may have seen better days and could do with a bit of a makeover but the rooms are fine and the view over Serena... More 

Helpful?
Thank Simon C
Nairobi, Nairobi, Kenya
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 29 December 2014

The best place one can ever go.Was surprise how nice this hotel was. I must say very impressed the hotel rooms face the beach making it clear for one to watch in the room.The staff is super friendly and helpful, they have a nice floor layout with a catwalk which is unique, the rooms are spacious and comfy, quiet and... More 

Helpful?
1 Thank Irene K
Mombasa, Coast, Kenya
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 25 December 2014

I am just checking out after a horrible stay,i cannot believe this is the 5star hotel i visited 3 n 4 years ago,from the reception you could note major difference,no cold towels,reception toilets dirty,in the room some lights not working,toiletries of the poorest quality,no food variety,when did you see githeri and ugali daily on the menu on 5 star hotel,food... More 

Helpful?
4 Thank Syox A

Travellers are raving about these Shanzu hotels

Nairobi
Level Contributor
17 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 5 November 2014

Arrived in April 2014 and was received well with cold towels and a drink. We stayed for 2nights. Our stay was made very comfortable. Though the intecom was not working, we managed, you had to go to the reception by yourself and enquire. The meals were excellent. The entertainment was great. Everyday there was something different being offered. I would... More 

Helpful?
3 Thank NairobiDaniel
Nairobi, Kenya
Level Contributor
21 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 10 June 2014

That is the place you can't miss when you are in Mombasa..the hotel it's self is cool mostly the environment.My room was facing on the Sea Side of the Beach room 214,i can't even forget the room Number. The rooms were very clean all the time,and their food was the best...Not forgetting ,when you visit Mombasa Continental,there is no need... More 

Helpful?
2 Thank odera431
Mombasa Contine... R, Owner at Mombasa Continental Resort, responded to this review

Dear Guest. Thank you for leaving such positive comments regarding our Hotel. We appreciate hearing about your experience and are glad that you enjoyed your stay with us. We hope we may have an opportunity to serve you once again and will look forward to seeing you again Kind Regards More 

Glasgow, United Kingdom
Level Contributor
13 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 7 May 2014

Having visited Mombasa on many occasions, I decided to try this hotel mainly based on the price that was on offer. I was not expecting luxury ,but was pleasantly surprised by the level of care and services provided. The rooms are spacious, spotlessly clean and were equipped with TV, phone, tea and coffee making facilities and bath robes. The food... More 

Helpful?
3 Thank WalterWeston
Mombasa Contine... R, Owner at Mombasa Continental Resort, responded to this review

Dear Guest, Thank you for considering to stay with us during one of your visits to Mombasa. We are glad to note that you enjoyed your stay with us and appreciate the time you have taken to rate our property. We would like to advise that comments such as yours are very valuable and go a long way in improving... More 

Sydney, Australia
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 April 2014 via mobile

From the time we got there it was amazing the rooms were clean the food was delicious and to top it all the staff were very helpful..the gym had very good equipment.I would highly recommend for friends and I mean highly

Helpful?
1 Thank Richard P
Mombasa Contine... R, Owner at Mombasa Continental Resort, responded to this review

Dear Guest, Thank you for taking your time to rate our property and give us your personal view on your experience. Through comments like yours, we are able to gauge our performance and improve where lacking to enhance customer satisfaction. We look forward to welcoming you and your family/friends to Mombasa Continental Resort. Kind Regards More 

Nairobi, Kenya
Level Contributor
12 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 26 March 2014

A really nice beach hotel with really good service. The staff are very pleasant and offers great Kenyan cuisine. Has adequate conference facilities for big groups with all the necessary equipment and services.

Helpful?
Thank Gloria L
Mombasa Contine... R, Owner at Mombasa Continental Resort, responded to this review

Dear Gloria L, Thank you for choosing to stay with us and during your business trip and for taking your time to review our property. We appreciate your positive feedback and observations in this respect. Through comments such as yours we are able to improve our operations for our guests comfort. Thank you once again and we look forward to... More 

London
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 24 March 2014 via mobile

A hotel with so much potential however has not been maintained well. A couple of staff members who went above and beyond were a lady at marketing, Agnes thanks for your advice and prompt information about your hotel. Wallace working at Reception and Esther, thanks for your customer service and smile.

Helpful?
Thank aleutian
Mombasa Contine... R, Owner at Mombasa Continental Resort, responded to this review

Dear Guest, Thank you for choosing to stay with us during your vacation. We would like to thank you very much for taking your time to rate our property and give feedback in this respect. Through such comments we are able to put corrective measures where they are lacking and ensure guest comfort. We look forward to be of service... More 

London, United Kingdom
1 review
Reviewed 24 March 2014

I had an absolutely outstanding experience!!!. I will be definitely coming back here very soon :D :D The facilities are brilliant :D and so was the hospitality L). The staff were very polite and helpful :)

Helpful?
Thank Maeve K
Mombasa Contine... R, Owner at Mombasa Continental Resort, responded to this review

Dear Maeve K, thank you for taking your time to give us feedback on your stay with us. Comments such as yours are very valuable to us and go a long way in improving our services as well as well as ensuring that your comfort comes first. We hope we may have an opportunity to serve you again in future... More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Beachfront
  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Mombasa Continental Resort

Address: Shanzu Beach Malindi Rd, Shanzu, Mombasa 80101, Kenya
Region: Kenya > Coast Province > Mombasa > Shanzu
Price Range: €77 - €225 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Mombasa Continental Resort 4*
Number of rooms: 183
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Also Known As:
Mombasa Continental Hotel Bamburi
Mombasa Continental Resort Kenya/Shanzu
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Questions & Answers

Here's what travellers have asked, with answers from Mombasa Continental Resort staff and other travellers.
1 question
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Questions? Get answers from Mombasa Continental Resort staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms face the sea so no problem here”
 of 5 bubbles 655kimk, 9 Jan 2016 | Read review
“Need some work on the rooms, can't express opinion, individual choice.”
 of 5 bubbles sheelav2013, 15 Oct 2015 | Read review
“All rooms have sea view so you can stay anywhere!”
 of 5 bubbles mwangati, 16 Mar 2015 | Read review
“Higher rooms on the left balconies face the beach and its intresting to watch the beach from up there”
  • From the balcony
 of 5 bubbles 685irenek, 29 Dec 2014 | Read review
“all rooms are average”
 of 5 bubbles syoxa, 24 Dec 2014 | Read review
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