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Crowne Plaza Phuket Panwa Beach

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Crowne Plaza Phuket Panwa Beach
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709 Reviews from our TripAdvisor Community

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Showing 483: English reviews
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Parker, Colorado
Reviewed 6 days ago NEWvia mobile

We stayed 2 nights here in February of 2017 and although the service was great, the hotel is in serious need of renovations. It appears to have once been a 4-5 star property, but time has definitely taken It's toll. The safe in the room was not operable and after replacement, some of the number keys still didn't work. The...

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Helpful?
Thank Brian E
WichlanChristopher, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review

Dear Brian E, Appreciate you are taking the time to write a review for our Crowne Plaza Phuket Panwa Beach and thank you for recognizing our great services, Our team is getting continuously recognized for our great service delivery and apologies about the safety box in the room as we are now ordering to replacement. Thank you once again for...

Washougal, Washington
Reviewed 6 days ago NEW

From the word go, we had a very relaxing time. The staff were courteous, professional, customer service oriented and fun. The ladies at the spa know their business. We received the very best in spa treatment. Joy especially was a miracle worker. We nicknamed her "magic hands". She was able to undo tied up muscles, God Bless her. The food...

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Helpful?
Thank Bernadine M
WichlanChristopher, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review

Dear Bernadine M, Thank you very much for your positive feedback and for sharing your experience. I am delighted that you enjoyed your stay and in particular our services and facilities that we provide to our guest. It is great pleasure to receive your compliments about our team and especially Khun Joy, our Spa Manager. I have already shared your...

Dallas, Texas
Reviewed 6 days ago NEWvia mobile

We stayed as a couple for 3 days at this hotel. Lobby area/restaurant/pool all very nice and the layout feels like a 5 star resort. Rooms spacious and pretty clean, but need some attention (some furnishings look very used). Food at the pool bar area was good but pricey, recommend the pizza! One thing to note is that this hotel...

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Helpful?
Thank Alexandra M
WichlanChristopher, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review

Dear Alexandra M, Thank you for taking the time to review our hotel! We are pleased to read that you had a great experience and enjoyed with our facilities, location and hospitality from our team. It is always nice to hear from guests who truly enjoyed their stay. Thank you again for the review and we look forward to your...

Los Angeles, California
Reviewed 6 days ago NEWvia mobile

Staff was very accommodating to all our needs. We booked a trip to Ko Phi Phi with the hotel and it was great too and very inexpensive. Great peaceful location and quality hotel. Would stay again if returning to Thailand.

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Helpful?
Thank prnc-traveler
WichlanChristopher, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review

Dear prnc-traveler, Thank you for taking your time to complete a TripAdvisor review. It was truly a pleasure to have you with us. I am extremely delighted to read that you enjoyed your stay, as well as the hotel location and hospitality service provided by our team members. We hope to welcome you back shortly! Please visit again soon. With...

Singapore, Singapore
Reviewed 6 days ago NEW

If you are a beach lover, definitely this hotel is not for you. The beach is not that clean and most of the the time it's low tide. But other than that, the place is great! It just recently got acquired by Crowne Plaza so you can't expect yet a Crowne Plaza standard at this point. Maybe after a year...

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Helpful?
1Thank joelc225
WichlanChristopher, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review

Dear joelc225, Thank you for your recent review via TripAdvisor and i am delighted to read that you have enjoyed your recent holiday with us, especially regarding the stunning views from your room and our Italian BBQ buffet. We have taken note of some of the shortcomings you have experienced during your stay and shared with our respective teams accordingly....

leeds
Reviewed 1 week ago NEW

The location of the hotel on the beach is lovely with stunning views ,however it is very isolated which involves cost if you want to get anywhere .The hotel is tranquil but does lack atmosphere the staff were polite but somewhat robotic. The pools areas were nice and sun beds were always available as the hotel was quite empty most...

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Helpful?
Thank rosesummer
WichlanChristopher, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review

Dear rosesummer, Thank you for sharing your candid feedback on TripAdvisor. Whilst we are delighted that you liked our beautiful location, nice pool and good quality of breakfast. Thank you also for your compliments to our team at Biscuit, I have shared to them and they are really appreciated. We regret that some aspects of our property did not meet...

Finland
Reviewed 1 week ago

This is an exceptionally neat location in a small bay with a private beach and two clean pools right by the sea. The views are incredible! The restaurants and bars are very nice with good quality food and you can enjoy the breakfast buffet or happy hour drinks with a sea view. The atmosphere is tranquil and watching the sunset...

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Helpful?
1Thank eve_advisor
WichlanChristopher, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review

Dear eve_advisor, Thank you very much for your positive feedback and for sharing your experience. I am delighted that you enjoyed your stay with us. It is great pleasure to receive your compliments. I have already shared your comments with our team and they are greatly appreciated. My team and I value your review and we will certainly use your...

London, United Kingdom
Reviewed 2 weeks ago via mobile

This place has to be the worst place I've stayed in Thailand. I stayed early January for 15 nights. Upon arrival, we was extremely early for check-in so paid 3000baht to check in early. Tired from a long flight, we just wanted to shower and get some sleep. After paying the 3000baht which is approx £65, we were then told...

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7Thank Aiimii
Reviewed 3 weeks ago via mobile

I arrived at the Crowne Plaza Phuket Panwa on the 9th January for 10 days. On arrival all seemed ok the room which was a sea view was as described. Breakfast was exactly the same every single day for the entire stay. No variety. No changes. Lunch was over priced as were the drinks. Dinner was the same. Drinks around...

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Helpful?
4Thank Laura P
WichlanChristopher, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review

Dear Laura P, Thank you for the time you took to bring your experience at Crowne Plaza Phuket Panwa Beach to my attention. I would like to take this opportunity to apologize for the service that you received during your stay in our resort. This is not the outstanding quality of service that our staffs usually pride themselves with and...

London, United Kingdom
Reviewed 3 weeks ago

I visited Crown Plaza Panwa resort from 4th to 19th January. On arrival the hotel looked just as the pictures provided on their website. The lobby area was decorated with a Thai theme and this lead out the bar area with a beautiful view of the sea. But don’t let this fool you!. Myself and my sister arrived at the...

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Helpful?
3Thank hlthompson
WichlanChristopher, General Manager at Crowne Plaza Phuket Panwa Beach, responded to this review

Dear hlthompson, Warm greetings from Crowne Plaza Phuket Panwa Beach, Thank you for taking your valuable time to share the review regarding your recent stay at our hotel. We always strive to provide the best service to our guests. Please accept our sincerest apologies for the inconvenience you have experienced during your stay. The action for improvement has been taken...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Beachfront
  • Pool
  • Free Parking
  • Spa
  • Room Service
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Beachfront
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Spa
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Suites
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
  • Minibar
  • Refrigerator in room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Shuttle Bus Service
  • Room Service
  • Airport Transportation
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Concierge
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Business Centre with Internet Access
  • Babysitting
  • Breakfast Available
Official Description (provided by the hotel)
Escape to the tranquil setting of the stunning Phuket Panwa Beachfront Resort. Located just 10 minutes from charming Phuket Town, our brand new 5 star resort is set in the secluded Makham Bay, with its own private beach and spectacular views of the Andaman sea.Explore our unique heritage where Sino-Portuguese design meets modern comforts. Revel in our array of stunning guest rooms complemented by thoughtful touches and premier bedding. Our suites are spacious and opulent, all with bay views and most with direct access to a semi private pool. With 2 swimming pools, a fitness centre, kids club, Pawan Panwa Spa, tour desk and a Recreation Manager, filling up a day with activities is little issue. The hotel is catered with a pool bar, an all day dining restaurant, Mosaic, a cafe, lobby lounge and an Italian beachfront restaurant, Patio. Naturally room service is available for 24 hours. Wi-fi is complimentary for all guests throughout the hotel. ... more   less 

Additional Information about Crowne Plaza Phuket Panwa Beach

Address: 8/88 Moo 7, Sakdidech Road | Vichit Sub-District, Muang Phuket District, Cape Panwa, Phuket 83000, Thailand (Formerly Phuket Panwa Beachfront Resort)
Region: Thailand > Phuket > Cape Panwa
Price Range: €80 - €175 (Based on Average Rates for a Standard Room)
Hotel Class:5 star — Crowne Plaza Phuket Panwa Beach 5*
Number of rooms: 226
Reservation Options:
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Also Known As:
Crowne Plaza Phuket Panwa Beach Cape Panwa
Hotel Style:
#3 Business Hotel in Cape Panwa
#4 Spa Hotel in Cape Panwa
#4 On the Beach Hotel in Cape Panwa
#5 Family Hotel in Cape Panwa
#5 Luxury Hotel in Cape Panwa
#6 Romantic Hotel in Cape Panwa
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Questions & Answers

Here's what travellers have asked, with answers from Crowne Plaza Phuket Panwa Beach staff and other travellers.
33 questions
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Questions? Get answers from Crowne Plaza Phuket Panwa Beach staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“pay close attention to the description and location in the hotel when booking.”
 of 5 bubbles BernadineM, 19 Feb 2017 | Read review
“Use Grab if you want to save on taxi cost”
 of 5 bubbles joelc225, 19 Feb 2017 | Read review
“Sea view essential”
 of 5 bubbles rosesummer, 18 Feb 2017 | Read review
“Sea view rooms, don't stay more than 2-3 days.”
 of 5 bubbles SusanneC90, 30 Jan 2017 | Read review
“nice view, dirty sea, clean rooms, nice staff”
 of 5 bubbles Klaraaaaa, 25 Jan 2017 | Read review
5 of 5