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Cloud19 Beach Retreat

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Cloud19 Beach Retreat
Cloud19 Beach Retreat
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215 Reviews from our TripAdvisor Community

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Showing 140: English reviews
illinois
Reviewed 30 January 2013

Cloud 19 is  located in a beautiful  and quite area of Phuket island, it's a small hotel providing a more individual touch without being intrusive it has  2 pools one located on the second level in  front of some guest rooms, we had one of these rooms, it was bright and airy and very clean.the staff were very warm and...

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Thank ukdoug2
Philippines
Reviewed 26 January 2013

This is no doubt a beautiful hotel and a peaceful beachfront location - both of which I would highly recommend, BUT... I must say that the service left much to be desired, the breakfast was pitiful and the drinks seriously overpriced! And therefore, despite the gorgeous surroundings, I was left disappointed overall.

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2Thank KPT116
New Westminster, Canada
Reviewed 10 January 2013

Loved it here! We stayed in a Garden Suite, it was huge! Location is about 45mins to an hour drive from anywhere - it is away from the grubby beach towns but close enough to catch day trips etc Its on a little beach that has 2 or 3 little hut restaurant bars and a couple massage places for 300baht...

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2Thank Ajm4
Copenhagen, Denmark
Reviewed 10 January 2013

This was our third stay in Thailand after Bangkok and Phi Phi. We spent 3 days here. Hotel A modern resort and not a crowded one - we had the whole swimmingpool (beautiful and clean with fountains!) to ourselves which was very cool. So plenty of time to enjoy drinks in the pool while enjoying the view in the pavillion...

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2Thank Jonas S
Bahrain
Reviewed 19 December 2012

Just ate at the restaurant. Very good food, nice clean tastes with excellent flavours and use of spices. Service attentive but not rushed. Reasonable prices. Great beach/pool side location. Will definitely return.

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2Thank Goode2005
Singapore, Singapore
Reviewed 11 December 2012

This was a great little find and Cape Panwa is definitely quite different to many of the other areas I’ve stayed at in Phuket in the past. We loved plenty of things about Cloud 19, the views, the two pools, the staff (who were relaxed, friendly and helpful) and the quiet section of beach. The room was a good size...

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Thank talltaff
Melbourne, Australia
Reviewed 5 December 2012

If you looking for a quiet upscale, boutique hotel right on the beach this is THE place! Spectacular Bay and Mountains views. Immaculate, beautiful room and accommodating staff. Very relaxing atmosphere with a very comfortable bed. Its location provides solace from the urban intensity of the Patong, where I stayed before moving to Cloud19. Even the air there, is fresh...

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2Thank Michael B
Toronto, Canada
Reviewed 16 November 2012

they provide you with 2 glass decanter jugs full of water. the staff calls it 'drinking water' WHICH IT IS NOT. we drank this water and it made me very tired and sick. all the unpleasentness you can imagine from drinking tap water in the middle of nowhere. restaurant was good. but that is when i witnessed the staff filling...

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4Thank mike j
Cloud19, Owner at Cloud19 Beach Retreat, responded to this review

Dear Mike J, Thank you very much for your review of our hotel. I'm frustrated to hear about your unfortunate experiences with the drinking water at our hotel. All of the drinking water at the hotel is filtered by R.O.(Reverse Osmosis) sysytem. It is regularly maintained and serviced. However, if a staff is not using the filtered water that they...

Heidelberg, Germany
Reviewed 4 November 2012

We (Northern European couple, 30-40) spent four nights at Cloud 19. Coming from near Patong, we chose this place based on a recommendation from a friend. We intended to stay just 1-2 nights, but extended the stay because of the quiet and relaxing atmosphere. It is a beautiful and relatively small hotel with pool, spa and restaurant. Very friendly and...

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2Thank JosefB99
Kuala Lumpur, Malaysia
Reviewed 28 October 2012

We had a very nice stay there with our 2 kids. We got 2 communicating rooms and sea view. The views from the hotel are beautiful and you get great sunsets! You have direct access to a very nice beach. The staff is friendly, everything is very clean and comfy. There's a nice pool by the restaurant and one upstairs....

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5Thank Isabelle P

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Beachfront
  • Spa
  • Breakfast included
About the property
  • Beachfront
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
  • Kitchenette
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
  • Refrigerator in room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Concierge
  • Babysitting
Official Description (provided by the hotel)
Cloud19 Beach Retreat is situated on a 1.9 K.M. Secluded beach on the east side of Chalong bay, allowing you to take the full breathtaking sunset views, one of the few resorts with a breach front. ... more   less 

Additional Information about Cloud19 Beach Retreat

Address: 30/10 Moo 8, Bor Rae-Ao Yon Road | Wichit, Cape Panwa, Phuket 83000, Thailand
Region: Thailand > Phuket > Cape Panwa
Price Range: €47 - €261 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Cloud19 Beach Retreat 4*
Number of rooms: 19
Reservation Options:
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Also Known As:
Cloud 19 Hotel Cape Panwa
Cloud19 Beach Retreat Phuket/Cape Panwa
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Questions & Answers

Here's what travellers have asked, with answers from Cloud19 Beach Retreat staff and other travellers.
6 questions
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Questions? Get answers from Cloud19 Beach Retreat staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Stock up on your favorite snacks and beverages because you will not have easy access to a 7-11 store.”
  • These people try so hard to please! They even had rubber duckies ready to take a swim with you!
  • View from bathroom into room and beyond.
  • Calming white interior.
 of 5 bubbles 329daylek, 1 Feb 2017 | Read review
“Well worth checking out”
 of 5 bubbles Chellie2603, 2 Oct 2016 | Read review
“Suites, Larger or Standard Rooms all with sea-view.”
 of 5 bubbles michaelc803, 25 Jul 2016 | Read review
“there are on 19 rooms for you!”
  • Bed
  • Sea View Bathroom
 of 5 bubbles IG_19julai, 26 Feb 2016 | Read review
“Avoid this hotel and surrounding hotels in cape panwa.”
 of 5 bubbles CheartC, 12 Dec 2015 | Read review
5 of 5