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Premier Inn Redhill Reigate Hotel

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Traveller (12)
Room & Suite (7)
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Overview
  • Excellent52%
  • Very good33%
  • Average12%
  • Poor2%
  • Terrible1%
Travellers talk about
AMENITIES
Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Wheelchair Access
Air Conditioning
3 Star Hotel
All hotel details
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Reviews (506)
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503 results
Traveller rating
256
167
65
12
3
Traveller type
Time of year
LanguageEnglish
256
167
65
12
3
Show reviews that mention
All reviewsbeefeater next dooradjacent restaurantbeefeater restaurantgood nights sleepadjoining beefeaterall you can eatrooms were very cleanbuilding workquiet locationnight's sleepcar parkmeal dealcomfortable bedgatwick airportno liftpleasant staybusiness trip
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1 - 5 of 503 reviews
Reviewed 1 week ago via mobile

I have to stay at the Premier Inn Redhill for business frequently and I’ve yet to catch Sydonnie who is a waitress in the restaurant in anything other than a ridiculously good mood. Always smiling, Always helpful, Always energised, Always upbeat. She is a credit...More

Thank Graham T
Reviewed 1 week ago via mobile

I have stayed here before and been happy with my stay hence my return. However wont be going back again. Room appeared very clean until pulled back bed to disgusting bed linen, very stained with all sorts of stains including dried blood. The lady on...More

Thank Donna M
Response from WhitbreadHotels, Premier Inn Team at Premier Inn Redhill Reigate HotelResponded 6 days ago

Hi Donna Thanks for taking the time to share your review. It's a shame to hear that the level of cleanliness didn't meet expectations and that this has put you off staying with us again, however I'm pleased to see the Reception Team were able...More

Reviewed 1 week ago

Normally a very good Premier Inn, let down badly by the reponse to act on the disturbed nights sleep and inedible food, no refunds at all, just small jestures of one free breakfast and a free drink, the first night was bad food and sleep,...More

Review collected in partnership with premierinn.com
Thank Allan372016
Reviewed 2 weeks ago

The staff were friendly polite and helpful, housekeeping did an excellent job, our 3 rooms were immaculate, thank you Michelle. My room had a lovely bath and the other 2 walk in showers. The food at the the mill attached was lovely and the waiter....More

Review collected in partnership with premierinn.com
Thank elizabeth0117
Reviewed 3 weeks ago

Comfortable hotel in a convenient location for M25 and Surrey Downs. Hotel was very busy, did not use the restaurant alongside in the evening but was OK for breakfast in the morning. Took a while to leave the site in the morning as the main...More

Review collected in partnership with premierinn.com
Thank 4robd
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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Restaurant
Free Parking
Hotel Amenities
Free Parking
Things to do
Restaurant
Details
Price range
US$74 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
Details
Price range
US$74 - US$144 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Non-Smoking Rooms, Accessible rooms
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Traveller (12)
Room & Suite (7)
Questions & Answers
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5591southernbelle
17 March 2018|
Answer
Response from Donna H | Reviewed this property |
6.00
1
Vote
Daniel W
22 October 2017|
AnswerShow all 5 answers
Response from WhitbreadHotels | Property representative |
Hi Daniel, I can confirm we do have hair dryers in all rooms. I hope this helps. Samantha
1
Vote
Room Tips
"Go for the meal deal that includes breakfast and supper"
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"Annex rooms 27,28,29 and 30 not good if you like low noise too close to car park"
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"Internal Fire Doors bang all night - Avoid"
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"If you have walking difficulties, ask for ground floor room near reception. No lift and long building with..."
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