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Estrada da Quinta do Furao 6, Santana, Madeira 9230-082 Portugal
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Traveller (1047)
Room & Suite (365)
Dining (173)
What is Travellers’ Choice Best of the Best?
This award is our highest recognition and is presented annually to those businesses that are the Best of the Best on Tripadvisor, those that earn excellent reviews from travellers and are ranked in the top 1% of properties worldwide.
Payments made by partners impact the order of prices displayed. Room types may vary.
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Hand sanitiser available to guests & staff
  • Regularly sanitised high-traffic areas
  • Staff required to regularly wash hands
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#1 of 4 hotels in Santana
Location
Cleanliness
Service
Value
2022 Travellers' Choice Best of the Best

Quinta do Furao is an excellent choice for travellers visiting Santana, offering a romantic environment alongside many helpful amenities designed to enhance your stay.

The rooms offer a flat screen TV, a minibar, and air conditioning, and getting online is possible, as free wifi is available, allowing you to rest and refresh with ease.

Quinta do Furao features 24 hour front desk, a concierge, and room service. In addition, as a valued Quinta do Furao guest, you can enjoy a pool and free breakfast that are available on-site. Guests arriving by vehicle have access to free parking.

While you’re here, be sure to check out Restaurante Estrela Do Norte, one of the Italian restaurants that can be found in Santana, which is a short distance from Quinta do Furao.

Should time allow, Santana Mother Church is a popular attraction that is within walking distance.

Enjoy your stay in Santana!

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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Free breakfast
Game room
Hiking
Indoor play area for children
Electric vehicle charging station
Street parking
Wifi
Hot bath
Pool with view
Indoor pool
Heated pool
Sauna
Bar / lounge
Restaurant
Breakfast buffet
Breakfast in the room
Billiards
Board games / puzzles
Children Activities (Kid / Family Friendly)
Airport transportation
Car hire
Banquet room
Meeting rooms
Spa
Massage
Solarium
Baggage storage
Concierge
Non-smoking hotel
24-hour front desk
Dry cleaning
Laundry service
Ironing service
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Room features
Soundproof rooms
Bathrobes
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Hair dryer
Telephone
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Room types
Ocean view
Bridal suite
Non-smoking rooms
Suites
Family rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Quiet
Languages Spoken
English, French, German, Portuguese
998Reviews11Q+A100Room tips

Reviews
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MaksimEst wrote a review 13 Sep
Tallinn, Estonia55 contributions62 helpful votes
I can say that if we come to Madeira again then it is because of this place and I mean it. This place has everything you need for your perfect stay: a breathtaking view from the balcony (make sure your room has it), a cosy modern room with all the necessary facilities (minibar, safe, coffee machine, tea kettle, tea, coffee capsules, bathrobes, slippers etc.), lovely spa with pools, sauna and hot tub, great breakfast with lots of varieties, outstanding restaurant with friendly staff, delicious local cuisine and stunning view from the terrace, wonderful bar with live music and top standard cocktails and local spirits. I would like to thank especially Marlene, the bartender, who was extremely helpful and caring, telling interesting stories and facts about Madeira, making our stay unforgettable. Also, Aurea , who showed us a wine cellar and made a short tour even if it was closed yet. We are so thankful to all the team including reception who is doing the utmost job to make their guests feel welcomed and I am sure that the manager is reading this. You have done everything right, your hotel is like a big family where each member takes care of each other and treats the guests as members of the family and we could feel this. I wish you and your team all the best. We will be back one day to experience this hospitality again which is rarely seen around the world.
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Date of stay: September 2022
Location
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Room Tip: With a balcony sea view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Mifgaspar wrote a review Jul 2022
Lisbon, Portugal108 contributions66 helpful votes
+1
We choose the hotel for its pictures, location, facilities for families and evaluation. However villa 401 was in poor conditions to receive guests, and surely not a 4 star hotel, neither a top review evaluation. We had a baby and we did not felt safe to put her in the flor due to the degradation of the materials. There was a strong smell of humidity, a strong degradation on the flors and materials, the furniture was humid and dirty, the kitchen apparel in por conditions (that was improved during our stay). The top flor was much better, but still, mole over the head in the bedroom, and spiderwebs inside a lamp where you put your hand to turn on and off. Centipeds where common inside the villa. What we hoped to be our confort place in the trip was the most stressfull place. This being said, the staff is very polite, breakfast is great, and the rest of the hotel seams to correspond to the description. The bottom line is DON'T USE THE VILLAS (at least till they are renovated). Ask for pictures.
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Date of stay: July 2022
Location
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Room Tip: Do not choose the villas.
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
2 Helpful votes
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Response from Jessica Mendonça, Serviços ao cliente/atendimento at Quinta do Furao
Responded 1 week ago
Dear guest, First of all we would like to thank you for choosing us to spend your holidays. We are also very sorry to know that your experience at Quinta do Furão was not the best. We recognize that our Villas need some improvements in order for them to be more confortable and appealling for our guests. That being said, we are happy to announce that currently there's a project running for their renovation, so they will be remodeled very soon! Quinta do Furão Team would be more than happy to welcome you one more time, hoping that we can be up to your expecations. Kind regards, Jessica Mendonça Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Kory S wrote a review Jun 2022
13 contributions1 helpful vote
My wife and I don’t stay in any one place during vacations. That said, if we had to pick a single accommodation in Madeira for extended stay this is hands down our first choice. Prior to arriving we burned calories on the Pico-Pico trail and were primed to put our feet up. Quinta do Furao practically does this for you. Friendly faces, spectacular views, creature comforts including pool and sauna, and cozy rooms. The hand written welcome note in our room - with chocolates - did not go unnoticed! The grounds are cultivated and well-kept and the Quinta has a restaurant second to none. Oh, and the sunset was not too shabby! We truly couldn’t have asked for more.
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Date of stay: June 2022
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jessica Mendonça, Serviços ao cliente/atendimento at Quinta do Furao
Responded 4 Aug 2022
Dear guest, We really appreciate your very positive feedback! We are really happy to know that we would be your first choice! Thank you! We always say that the small details make all the difference. We are looking forward to have here again. Kind regards, Jessica Mendonça, Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
danlmart wrote a review Jun 2022
Hudson, Wisconsin43 contributions10 helpful votes
+1
This hotel was my favorite on Madeira island. The view of the shore in the landscape along the back vineyard is worth the price alone. It made me feel like a mountain lodge, similar to what I stayed at in Vail Colorado. The staff was very nice and everything was perfect except a hot tub wasn't working and I was really looking forward to one after our hike. Other than that the restaurant was excellent and breakfast was excellent. I would highly recommend this place to anyone.
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Date of stay: June 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jessica Mendonça, Serviços ao cliente/atendimento at Quinta do Furao
Responded 12 Jun 2022
Dear Sir, Thank you for taking the time to post your review and for your positive remarks. We are happy to know that you have enjoyed the service provided by our staff. In what concerns to the jacuzzi, we had to put it out of order as a safety measure, because we are waiting for a piece that wasn't working correctly. On behalf of our hotel's team I would like to thank you for choosing Quinta do Furão and hope to welcome you once again in the near future. Kind regards, Mara Calaça Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Les De Q wrote a review May 2022
Utrecht, The Netherlands1575 contributions313 helpful votes
+1
We had an apartment for three nights and used it as a base to explore the northern park of the island. Great facilities - swimming pool, sauna, hot tub and both indoor and outdoor eating areas. Delicious breakfast and options to eat in the pub or restaurant for an evening meal. Very friendly staff who made us feel at home.
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Date of stay: February 2022Trip type: Travelled with friends
Room Tip: Parking available
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mara Calaça, Serviços ao cliente/atendimento at Quinta do Furao
Responded 24 May 2022
Dear Sirs, Thank you for taking the time to post your review and for your positive remarks. We are pleased to know that you have felt good in our Quinta, as we do our best to make you feel welcomed and as you are at home. On behalf of our hotel's team I would like to thank you for choosing Quinta do Furão and hope to welcome you once again in the near future. Kind regards, Mara Calaça Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Fabian+Georgia wrote a review Apr 2022
92 contributions67 helpful votes
We stayed here for a week at the beginning of April 2022 and were welcomed by the friendly reception team who dealt with any of our enquiries. The hotel is small enough that the reception team know your room number, and they will sort out any dinner reservations etc that you might want during your stay. There was plenty of (free) parking with no issues finding a space at any point. We absolutely recommend getting a hire car for your stay. We found it invaluable to be able to move around the island on our own schedule. We stayed in room 304, which was on the top floor of the main building, facing the vineyard and sea and had some great views, especially when sitting on the balcony. The beds were comfortable (two twins pushed together) and the bathroom was modern and clean. We especially liked the rainfall shower, but missed not having a bathtub in the room. The TV was of a good size and had an HDMI port for our Nintendo Switch for the rainy days. We also appreciated the frequent coffee pod replacements. Especially with such a lovely balcony it was nice to be able to have coffees out on the balcony. The cleaning staff did a great job each day and turndown service came whilst we were at dinner, which should be standard in hotels with turndown service. The hot tub was an excellent feature and there were plenty of sun loungers both inside and outside the pool area. The sauna needed to be reserved for use due to covid and was set at 80C. We also appreciated the daily activities on offer, in particular the botanical garden walk, the show cooking and the wine tasting, which were all included in the stay. We would have liked to take part in the baking class, but unfortunately this was on our arrival/departure day (Wednesday). There was a large supermarket a five minute drive away (Continente), which we got some crisps and other snacks from. Breakfast was bookable in 1 hour slots beginning at 0630 and ending at 1030, and the seating area was very comfortable. The breakfast buffet wasn't overly extensive, but the food was good and we never struggled to find bits that we wanted. They had it split into three areas, a very well stocked baked goods section, a hot section with particularly the mushrooms and mini sausages being excellent and a cold section with fruit and cheese/salami/hams. There are also pancakes/waffles and egg dishes to be ordered. The bar was a nice place to sit and have lunch. We particularly liked the steak sandwich, and on request they brought some ice cream from the restaurant up for me as well. Unfortunately they didn't have any of the excellent Madeira Wine ice cream from the dinner the evening before, but it was nice to be able to order something off-menu that I was craving at the time. As for drinks, they had a daily special, of which we enjoyed the Orange Gin Tonic the most, and their Madeira on Ice is a good cocktail to have as well. One evening they had live music, which set a nice atmosphere and could perhaps been more frequent. We had dinner at the adjacent restaurant each day. For the first few days we sat outside (1830 was a good time to get a table on the terrace, with gorgeous views, but after that preferred inside as it was still a little chilly in April. They do have some space heaters outside though and see-through curtains to help keep the heat on the terrace. The service was very friendly and on the first evening we got passed menus based on our nationalities, which was a nice surprise (although we both preferred English and were both given English menus on subsequent evenings, it was good to see the attention to detail). The restaurant was charging 15-25€ for a main course, which we expected and didn't mind, but based on previous reviews some guests find an issue with it. However, the food was excellent and the portions were quite big! In fact, this is one of only two negative points of our stay: The portions for the mains were so big that couldn't eat starters or desserts because we could barely finish the main courses. Perhaps a slight reduction in portion size and prices would mean that price-sensitive guests would also enjoy the food at the restaurant and those with smaller stomachs are able to try more of the menu. The other negative point is that on the bills I would have liked to have an option to add a tip, charged to the room bill. With contactless and card payments so prevalent these days, I don't carry much cash with me and would have liked to be able to more easily recognise the excellent staff working in the hotel.
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Date of stay: April 2022
Rooms
Cleanliness
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Room Tip: We would choose a top-floor main building room, ideally towards the front with the sea view
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jessica Mendonça, Serviços ao cliente/atendimento at Quinta do Furao
Responded 16 Apr 2022
Dear guest, We really appreciate your positive feedback and your very detailed review ! Is good to see that guests pay attencion to all the small details, that however, can make a huge difference. We also appreciate your suggestions (there's always room to improve). On behalf of our hotel's team I would like to thank you for choosing Quinta do Furão and hope to welcome you once again in the near future. Kind regards, Jessica Mendonça Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
ross w wrote a review Apr 2022
Weymouth, United Kingdom11 contributions1 helpful vote
Ferret House is well worth a visit; it is a good base for the levadas on the North East side (front desk very helpful with advice on these), and the setting is very pleasant at the top of some enormous cliffs. The staff were friendly and good and genuinely wanted to help (although there was a feel of a hotel-school-management-tick-list). Breakfasts were very good. The restaurant was good, but not cheap, and the menu was of a type. There was little to cater for a light appetite. I'd have like a bit more of the fine-dining and a bit less meat and two veg.. As a result we mostly ate out. Photos carefully hide the 'cell block' extension, not bad to look out from, quite nice rooms, but a bit of a blot to look at. I'm not sure that I liked breakfasting alongside the bathers of the indoor pool (also a slightly functional extension)
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Date of stay: March 2022
Rooms
Cleanliness
Service
Room Tip: ...Top end of mid-range. Try and get a room in the main house
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This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jessica Mendonça, Serviços ao cliente/atendimento at Quinta do Furao
Responded 10 Apr 2022
Dear Sirs, We would like to thank your review and we appreciate it specially by the fact that with your opinion we can, everyday, improve our service. We thank your compliments in which regards to the staff service, as we do our best to make you feel as much confortable as possible, in order for you to enjoy your stay to the fullest. It will be a huge pleasure to welcome you once again in a near future in Quinta do Furão. Kind regards, Mara Calaça Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Rosalind wrote a review Mar 2022
1 contribution
We were incredibly impressed with this hotel, booking it last minute for just two days. Enjoying our stay so much, we booked for a further three nights. It was perfect. There is a slightly old-fashioned feel about the place, with lovely bedrooms and common areas. The views are spectacular and the restaurant serves delicious food. We much preferred this area to the south-east. Would highly recommend a stay.
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Date of stay: March 2022
Rooms
Cleanliness
Service
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Jessica Mendonça, Serviços ao cliente/atendimento at Quinta do Furao
Responded 1 Apr 2022
Dear guest, We really appreciate your positive feedback! It was a pleasure to have you here for 3 more nigths. On behalf of our hotel's team I would like to thank you for choosing Quinta do Furão and hope to welcome you once again in the near future. Kind regards, Jessica Mendonça Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Megumi H wrote a review Mar 2022
Finland355 contributions113 helpful votes
Beautiful hotel overlooking the sea. After checking in we directly went to checkout the restaurant. When we asked if we can have wine, we were told "we are already closed! Go downstairs to the bar!" Felt like being scolded by a school teacher. My partner was so put off by this we decided not to eat at the hotel restaurant. I got up for the sunrise, magnificient view. Luxury to have this view right outside your room. The breakfast was very good.
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Date of stay: March 2022Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mara Calaça, Serviços ao cliente/atendimento at Quinta do Furao
Responded 24 Mar 2022
Dear Sirs., We would like to thank your review and we appreciate it specially by the fact that with your opinion we can, everyday, improve our service. We are sorry for this situation, but it was probably a missunderstanding, as we usually suggest the guests that want only to have a drink to go downstairs to the bar/pub. It will be a huge pleasure to welcome you once again in a near future in Quinta do Furão. Kind regards, Mara Calaça Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Joao N wrote a review Feb 2022
Funchal, Portugal1 contribution
We must say that Quinta do Furão is by far the best place in Madeira to spend a family weekend. Lovely staff always with a smile even under huge pressure. Our best regards for Rita Jardim for her positive energy ❤️ and best service at restaurant
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Date of stay: February 2022Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews.
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Response from Mara Calaça, Serviços ao cliente/atendimento at Quinta do Furao
Responded 13 Mar 2022
Dear Sir, Thank you for taking the time to post your review and for your positive remarks. We are pleased to know that you have enjoyed the stay with your family in our Quinta, as we do our best to make you feel as much confortable as possible, in order for you to enjoy it to the fullest. On behalf of our hotel's team I would like to thank you for choosing Quinta do Furão and hope to welcome you once again in the near future. Kind regards, Mara Calaça Guest Relations
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This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
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PRICE RANGE
US$117 - US$165 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
quinta do furao funchal, hotel quinta do furao
LOCATION
PortugalMadeira IslandsMadeiraSantana
NUMBER OF ROOMS
45
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Frequently Asked Questions about Quinta do Furao
Which popular attractions are close to Quinta do Furao?
Nearby attractions include Levada Caldeirao Verde (5.8 km), Levada Do Reí (3.8 km), and Levada Caldeirão do Inferno (2.8 km).
What are some of the property amenities at Quinta do Furao?
Some of the more popular amenities offered include an indoor pool, free wifi, and free breakfast.
What food & drink options are available at Quinta do Furao?
Guests can enjoy free breakfast, an on-site restaurant, and a lounge during their stay.
Is parking available at Quinta do Furao?
Yes, free parking and street parking are available to guests.
What are some restaurants close to Quinta do Furao?
Conveniently located restaurants include Marcel's Bistro, Cabo Aéreo Café, and Snack Bar A Pipa.
Are there opportunities to exercise at Quinta do Furao?
Yes, guests have access to an indoor pool, a fitness centre, and a sauna during their stay.
Does Quinta do Furao have airport transportation?
Yes, Quinta do Furao offers airport transportation for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Quinta do Furao?
Yes, dry cleaning and laundry service are offered to guests.
Does Quinta do Furao offer any business services?
Yes, guests have access to meeting rooms and a banquet room during their stay.
Which languages are spoken by the staff at Quinta do Furao?
The staff speaks multiple languages, including English, French, German, and Portuguese.
Are there any historical sites close to Quinta do Furao?
Many travellers enjoy visiting Santana (2.1 km) and Fortress of Faial (4.6 km).