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This was our hotel booked after a 9hr flight and then a ferry ride. It was a long drive after the ferry on unfamiliar roads so a closer hotel to Victoria would have been better, but after saying that it was a beautiful hotel and...More
We stayed at the resort for 3 nights and really enjoyed it. The grounds are beautiful and the resort appeared large but easy to navigate. I had a couple of minor concerns with our room which were quickly addressed in a suitable manner.More
1 Thank dickbob
Response from WestinBearMountain, Manager at Westin Bear Mountain Victoria Golf Resort & SpaResponded 3 weeks ago
Thank you very much for taking the time to share your wonderful feedback. We are glad to hear that you enjoyed our Resort and that we were able to address your minor concerns with your room, resolving them quickly.
We hope to have...More
My family of five recently had a wonderful long weekend at the Westin Bear Mountain Resort. First off, it’s a spectacular mountain setting. Great views! The resort itself is in great shape. We stayed in a large one bedroom suite that had a full kitchen...More
I spent a night at Bear Mountain as I had meetings there. The hotel and grounds are very nice and my room was huge! There was a separate living room with tv, kitchenette and powder room. Then a large bedroom with attached bathroom and a...More
Not family friendly.
Extremely disappointed with Management. Poor customer service - did not address my concerns. No empathy. Major safety issues with the balcony. Huge gap between balcony where people can crawl under. and the glass above the gap is opaque so you are unable...More
1 Thank Grace Y
Response from WestinBearMountain, Front Office Manager at Westin Bear Mountain Victoria Golf Resort & SpaResponded 2 weeks ago
Dear Grace Y,
Thank you very much for taking the time to review your experience and I am very sorry that you did not find us family friendly on this particular occasion. I can assure you that we are a very family friendly resort with...More