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Four Points by Sheraton Victoria Gateway

Orbitz.comUS$171*
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Certificate of Excellence
04/06/2017 05/06/2017
1 room 2 adults 0 children
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Four Points by Sheraton Victoria Gateway
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469 Reviews from our TripAdvisor Community

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There are newer reviews for Four Points by Sheraton Victoria Gateway
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Showing 457: English reviews
Reviewed 28 December 2013 via mobile

Was here for hockey tournament and went to have a shower and water came out brown!! Yikes. Maintenance appeared promptly to check and after letting it run for a few minutes it appeared clear and he said that the roomhad been " out of commission for a while" and that water had pooled in the pipes but was good to...

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Helpful?
1Thank Weesiemarie
Amanda C, Front Office Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Dear Weesiemarie, I’d like to thank you for taking the time to share with us your experience. The discolouration of the water is harmless and is caused from sediment that settles in the pipes when a room remains unoccupied for an extended period. We are sorry this occurred and thank you for contacting us right away when you first experienced...

Vancouver, Canada
Reviewed 26 December 2013

We recently stayed at this hotel, having been there in the past and found it to be very good value. In fact, it still is. The hotel has very nicely appointed rooms, comfy beds, a good bar/restaurant and is only a vey short 10 to 15 minute drive from everything you need in Victoria. We booked the room on the...

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Helpful?
1Thank xj6response
Amanda C, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

We appreciate your comments regarding the hotel, we hope to see you again in 2014

Victoria, Canada
Reviewed 30 November 2013

I recently stayed at the Sheraton hotel and had the best stay. Staff was very friendly and brought me everything I needed and asked for. My room was lovely, had a very comfortable bed, T.V, a mini fridge and a very nice, clean bathroom. I also really enjoyed that they have a restaurant called Inferno attached to it and I...

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Helpful?
2Thank Genesa L
Amanda C, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you Genesa for your nice review on Trip Advisor, we hope your next stay with us will be as enjoyable as your pervious stay and hope to see you again soon!

Vancouver
Reviewed 29 November 2013

There are no hotels in Langford anymore for the anual family visit, so the Four Points was a pleasant surprise. Otherwise we would have stayed closer into Victoria and had a much longer drive back and forth. It is pretty new, very clean, great beds, pleasant staff, sauna/steam/hot tub/pool/& small gym, restaurant, free wifi, and located in a newer retail...

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Helpful?
2Thank sue j
Amanda C, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks Sue for your wonderful comments regarding our hotel. We are pleased you and the family had a great first time stay with us and we welcome you back in the future.

California
Reviewed 24 November 2013 via mobile

Wifi doesn't work in room. I mentioned this to front desk and was told it could work in the lobby. I couldn't work in my room, but went to the restaurant and tried to work. This is a terribly tough place to find tucked in behind a Costco. The rooms are basic, air conditioning was noisy, bathroom had very few...

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Helpful?
Thank Gemma'smum
Amanda C, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for your response on Trip Advisor. We have addressed any problems with our wifi and hope you consider us your next visit to Victoria. If you need anything at all please feel to contact us and we hope to make your next stay very enjoyable.

Ottawa, Canada
Reviewed 22 November 2013

I recently had a fine stay at this Sheraton property. The hotel's facilities were all great, as expected from Sheraton. Hotel staff were consistently very friendly and helpful. My room was spacious and comfortable with good quality amenities. Free Wi FI is a bonus. There is a pool onsite and what looked like a good workout room. The hotel also...

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Helpful?
Thank yazzy13
Amanda C, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for your recommendation of our hotel. We take your comments to heart and strive to make everything as perfect as possible. We look forward to your next stay at the hotel.

Vancouver, Canada
Reviewed 6 November 2013

We stayed at the Four Points recently for a fitness competition we were involved in. I was able to use a government rate through work for our room, and we were completely satisfied with our stay. As always, the Sheraton has the most comfy beds! The room was well appointed and the bathroom was large. Parking, wifi etc was free,...

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Helpful?
Thank SCF2010
Amanda C, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

We are happy you enjoyed your stay with us and we agree; our beds are very comfy! Thanks for the good review and hope to see you your next visit to Victoria.

Vancouver
Reviewed 4 November 2013

Had a wonderful stay at your hotel, the staff really go above and beyond to make sure you are comfortable and taken care of! From the front desk people to the housekeepers. Definitely coming back and definitely recommended! Rooms are immaculate!

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Helpful?
Thank Mattwilson43
Amanda C, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Hi Matt, Thanks for your nice review on Trip Advisor, were glad you had a great stay with us. We hope to see you again soon!

Vancouver, British Columbia, Canada
Reviewed 29 October 2013

Great Hotel with one of the nicest business rooms I have stayed in.Huge business room with all the amanities and I would recommend this Hotel to any business traveller.Special Thanks to Bob and Diane 2 staff members who really know the the word service

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Helpful?
Thank Brenda L
Amanda C, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for your nice review regarding the hotel and our service! We shall pass on you comments to Bob and Dianne. We also think the hotel is excellent for business travellers and we hope to see you again in the future.

Vancouver, Canada
Reviewed 28 October 2013

I would definitely recommend the Four Points by Sheraton Victoria Gateway. Members of the staff were polite, friendly and extremely helpful. The rooms were clean, comfortable and spacious. The onsite restaurant/bar was undergoing construction and closed while we were there, so the hotel offered us a complement breakfast for the inconvenient – which I thought was a really nice touch.

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Helpful?
1Thank kari l
Amanda C, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks Kari for you review of the hotel. We are happy you enjoyed your stay and would like to let everyone know our renovations of our restaurant and bar is completed. We hope like the renovations your next stay with us.

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04/06/2017 05/06/2017
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Amenities

Highlights
  • Pool
  • Restaurant
  • Room Service
  • Free Parking
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Room Service
  • Free Parking
  • Business Centre with Internet Access
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
Official Description (provided by the hotel)
Four Points by Sheraton Victoria Gateway offers a great location just off of the Trans Canada Highway, with shopping and recreation nearby. This hotel is near downtown Victoria and Bear Mountain. ... more   less 

Additional Information about Four Points by Sheraton Victoria Gateway

Address: 829 McCallum Rd, Langford, British Columbia V9B 6W6, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Langford
Price Range: €115 - €194 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Victoria Gateway 3.5*
Number of rooms: 117
Reservation Options:
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Also Known As:
Four Points By Sheraton Victoria Gateway Hotel Victoria
4 Points By Sheraton Victoria Gateway
Four Points Victoria Gateway
Victoria Four Points
Victoria Sheraton
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Victoria Gateway staff and other travellers.
3 questions
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Vancouver, Canada
over a year ago

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Questions? Get answers from Four Points by Sheraton Victoria Gateway staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Our room faced the front of the hotel and had virtually no street noise.”
Nan-Oshawa, 11 May 2017 | Read review
“If you don't like elevators like me it was nice to have a ground level option.”
93debrac, 2 May 2017 | Read review
“I suspect the rooms on the south side are probably the most quiet -- north side has the parking lot.”
jagrove, 22 Feb 2017 | Read review
“Any room would be satisfactory.”
MonkeyTree241, 20 Feb 2017 | Read review
“Long way from downtown Victoria , but lots for shopping in Langford very near by from Costco next door , Homesense, Home Depot ect”
rogermQ5538AZ, 17 Jan 2017 | Read review
5 of 5
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Prices are for 1 room, 2 adults
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