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Four Points by Sheraton Victoria Gateway

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450 Reviews from our TripAdvisor Community

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Showing 439: English reviews
Edmonton, Canada
Reviewed 13 February 2014

We only stayed one night, but we had an excellent time. All the staff was friendly from check in, to drinks at Inferno, breakfast and check out. This hotel is nicely located just outside Victoria. But there are many amenities within walking distance, Costco, a grocery store, fast food places, and some shopping. There was breakfast included with our stay...

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1Thank LCC_april_canadian
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You for your review on Trip Advisor. We are happy you enjoyed your stay and found our hotel and restaurant to your liking. We hope to see you again your next visit to Victoria.

Vancouver, British Columbia, Canada
Reviewed 3 February 2014

My husband and I were visiting Victoria and decided to try this hotel based on it's reviews. All I have to say is the reviews were right! The rooms were clean and spacious, staff was very knowledgeable and friendly and there are lots of amenities at and around the hotel to make you feel comfortable. We will definitely stay here...

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Thank Deborah S
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks Deborah for your nice review. We are very pleased you enjoyed your stay with us and hope to see you again in 2014.

Langford, Canada
Reviewed 31 January 2014

My daughter and I had a wonderful stay at this hotel... The rooms were bright and clean, the white bedding on the beds was very luxurious, the pool was great (with a hot tub, dry sauna and a steam room!) the food at the restaurant was delicious. The hotel was very busy and the staff were really great at keeping...

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2Thank Norma T
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You Norma for your nice review of the hotel. We are pleased you enjoyed the hotel amenities and our Inferno Chophouse. We hope to see you again soon!

Grande Prairie, Canada
Reviewed 27 January 2014

What an amazing hotel; more of a Sheraton than a Four Points. This is my sixth stay at the hotel and always had a great welcome, consistently clean hotel, clean rooms and amazing service. The staff are friendly and helpful. Location is just fantastic, all what you need is just a 5 min. walk: Costco, TD, Starbucks and with their...

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3Thank Airotciv y
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

We are happy you enjoyed your stay and all the amenities our hotel has to offer. We hope to see you again soon, thanks for your great review on Trip Advisor!

Reviewed 25 January 2014 via mobile

I truly loved this hotel; from the most comfortable bed, to the extra amenities in the spacious bathroom, to the wonderful breakfast...sausage or bacon, eggs any style, three kinds of toast, hash browns and an orange slice...for only 7.99. AND you'll get a 15% discount when you check in. Stay away from the coffee, though. Although it is great, it...

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2Thank Tombassinger
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank You Tom for your pleasant review of our hotel. We look forward to your next visit and hope everything is enjoyable as your last visit.

Langford, Canada
Reviewed 24 January 2014

This was my first stay here, I can probably say this was my best I have found in Victoria. Great and friendly service. Rooms were clean and very luxurious and also very quiet which made for a fantastic sleep. I would highly recommend this hotel to anyone visiting Victoria. The restaurant (Inferno) was very big surprise as well where I...

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Thank David P
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks David We are happy you chose us for a first time visit, and appreciate the wonderful review you wrote regarding the hotel and restaurant on Trip Advisor. We hope to see you again to enjoy our wonderful service and great food. Once again thanks from all the staff at the Four Points and Inferno Chophouse.

North Vancouver, Canada
Reviewed 14 January 2014

Right by a Costco, Futureshop, Timmies, Starbucks, shopping center and more, shuttle service to almost anywhere close by and the cleanest room I have ever been in. Love the services offered at the hotel and the staff, front desk & room service was perfect. I will be back!

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4Thank Tia K
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks Tia for your pleasant review of the hotel. We agree, our location is great. We are pleased you found the hotel very clean and pride ourselves on our excellent service. We hope your next visit is as good if not better than your last and hope to see you in 2014!

Hamilton, Canada
Reviewed 13 January 2014

The hotel is lovely and inviting, the rooms were clean and bright and the service/ staff was quick and friendly. The food at the restaurant was delicious. I will definately recommend this hotel for future visits of friends, family and people travelling on business or pleasure.

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3Thank debzap
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thanks Deb for your nice review. We will forward your excellent comments to our different teams in the hotel and certainly appreciate the feed back. We hope your next stay with us is as enjoyable as your previous stay.

Canada
Reviewed 12 January 2014

My family spent 2 nights here in May 2013. We had stayed here one year before with a good experience, but were somewhat disappointed with this second visit. Upon arriving, we noticed that the toilet was dirty with apparent fecal matter. It was very obvious, so it made me wonder how clean (or dirty) the rest of the room might...

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Thank Fleuve
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for your response on Trip Advisor, we hope we have rectified any problems you experienced at the hotel. We are happy you enjoyed our location and service. We look forward to your next visit with us.

Vancouver, Canada
Reviewed 11 January 2014

“Where do I start?” . “The lack of heat in the lobby and hallways? No lock to the room door? The dirt and dust on the exterior edge of the floor? Bedsheets and covers that are tattered and stained? The lack of temperature control on the shower (hot one second, cold the next)? The sticky matted carpeting? The blood-stained washcloth?...

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Thank jules v
Lawrence B, Guest Relations Manager at Four Points by Sheraton Victoria Gateway, responded to this review

Thank you for your recent review. We take these opportunities to improve our guest experience. We hope your try us again in the future and we will strive to make everything as enjoyable as possible.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Room Service
  • Free Parking
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About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
  • Hot Tub
Room types
  • Suites
  • Non-Smoking Rooms
  • Kitchenette
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Business Centre with Internet Access
  • Dry Cleaning
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Room Service
  • Free Parking
  • Laundry Service
  • Multilingual Staff
Official Description (provided by the hotel)
Four Points by Sheraton Victoria Gateway offers a great location just off of the Trans Canada Highway, with shopping and recreation nearby. This hotel is near downtown Victoria and Bear Mountain. ... more   less 

Additional Information about Four Points by Sheraton Victoria Gateway

Address: 829 McCallum Rd, Langford, British Columbia V9B 6W6, Canada
Region: Canada > British Columbia > Vancouver Island > Victoria Capital Regional District > Langford
Price Range: €86 - €163 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Four Points by Sheraton Victoria Gateway 3.5*
Number of rooms: 117
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Also Known As:
4 Points By Sheraton Victoria Gateway
Four Points By Sheraton Victoria Gateway Hotel Victoria
Four Points Victoria Gateway
Victoria Sheraton
Victoria Four Points
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Questions & Answers

Here's what travellers have asked, with answers from Four Points by Sheraton Victoria Gateway staff and other travellers.
3 questions
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Vancouver, Canada

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Questions? Get answers from Four Points by Sheraton Victoria Gateway staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

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“top floors have the better views and quieter”
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“Our room was very warm, in fact a little too warm for my comfort and during the night I had to kick off the covers .”
 of 5 bubbles bridgetm826, 24 Oct 2016 | Read review
“A good Base for the Lower Island”
 of 5 bubbles coachingman, 8 Oct 2016 | Read review
“Away from City. Not a bad room. B'fast is expensive.”
 of 5 bubbles Subrasiva, 1 Oct 2016 | Read review
“Secind floor is close to the lobby parking and fitness facility”
 of 5 bubbles calgaryglobetrotter8, 1 Sep 2016 | Read review
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