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Four Points by Sheraton Victoria Gateway

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Traveller (90)
Room & Suite (54)
Dining (8)
Overview
  • Excellent50%
  • Very good29%
  • Average11%
  • Poor6%
  • Terrible4%
Travellers talk about
“the pub”(31 reviews)
“extra towels”(6 reviews)
“night manager”(5 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Available
Pool
Non-Smoking Hotel
Restaurant
Room Service
3 Star accommodation
All hotel details
Additional information
Offers from Four Points by Sheraton Victoria Gateway
Special Offer: Breakfast for 2 Included
Hotel deals
Offers from Four Points by Sheraton Victoria Gateway
Special Offer: Breakfast for 2 Included
Hotel deals
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Reviews (511)
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498 results
Traveller rating
240
146
60
31
21
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LanguageEnglish
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240
146
60
31
21
Show reviews that mention
All reviewsthe pubextra towelsnight managerfront desk staffindoor poolshort drivestayed here for two nightshot tubhotel stafflarge bathroomcomfortable staya wonderful staycostcodowntownvictoriamillstreamclerk
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1 - 5 of 498 reviews
Reviewed 3 days ago via mobile

This hotel is outside Victoria located in Langford behind Costco. It’s a quiet area near the highway which takes you into Victoria. Depending on traffic it could take 30 minutes to get downtown. There are some shops and restaurants in the area as well. The...More

Thank Caro281
Hotel's Favourite
Reviewed 21 June 2018 via mobile

If you can stay at a Four Points by Sheraton Hotel, you should. One thing about it is consistency. Every stay at any of their hotels is always excellent. The staff is friendly and accommodating. The rooms are clean, comfortable and modern always. The rates...More

1  Thank Alexander013
Reviewed 5 days ago via mobile

This hotel is a hidden treasure! It is just outside of Victoria Exit 14 situated on a main artery to downtown. Very easy access for shopping or sight seeing or just take in the ambiance of the city. The setting is very user friendly with...More

Thank NANCY B
Reviewed 6 days ago via mobile

This particular Hotel charges $495 per night for a plane double Queen room. The ads said 50% off but management charged us the full $495 per night. Our bill for 3 nights day was $1,500. The room was no better than a Super 8 with...More

Thank Shannon S
Response from Nick S, Front Office Manager at Four Points by Sheraton Victoria GatewayResponded 5 days ago

Dear Shannon S, Thank you for staying with us and sharing a review. I understand that your stay was not all you hoped it would be. Please contact me at nsong@fourpointsvictoriagateway.com so I can respond directly. Thank you. Nick Song Rooms Division Manager

Reviewed 2 weeks ago

Nick , the Hotel Manager , was fabulous and made sure my situation was covered. I had made a booking error and he was pleasant and understanding. His attention to it was quick and thorough I therefore highly recommend this property and staff

Thank helenV7532ET
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About
Awards & Recognition
GreenPartner
Certificate of Excellence
Amenities
Top amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hotel Amenities
Room Service
Free Parking
Business Centre with Internet Access
Wheelchair Access
Shuttle Bus Service
Dry Cleaning
Meeting Rooms
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Breakfast Available
Laundry Service
Things to do
Pool
Restaurant
Fitness Centre with Gym / Workout Room
Bar/Lounge
Hot Tub
Heated pool
Indoor pool
Details
Price range
US$159 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
Details
Price range
US$159 - US$316 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Kitchenette, Family Rooms
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Traveller (90)
Room & Suite (54)
Dining (8)
Pool & Beach (2)
Business Centre & Event Rooms (3)
Questions & Answers
Ask a question
Kim S
4 April 2016|
Answer
Response from dmjross | Reviewed this property |
They didn't offer anything when I was there in December. You definitely need to have a car at this location.
1
Vote
1 April 2016|
AnswerShow all 5 answers
Response from Diane E | Property representative |
A taxi is the only option. the airport shuttle does not come out to our hotel only the downtown hotels. if you call the hotel we can give you the number of the guy we use all the time, Karmjit You can pre-call him before... More
0
Votes
Room Tips
"If the suite is in your budget, go for it!"
Read review
"Top floor (4th) is usually the best."
Read review
"all rooms are really clean, comfortable and quiet"
Read review
"quiet, clean rooms"
Read review
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