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Four Points by Sheraton Victoria Gateway

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Traveller (108)
Room & Suite (64)
Dining (10)
Certificate of Excellence
About
Location
Cleanliness
Service
Value
Certificate of Excellence
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Four Points by Sheraton Victoria Gateway offers a great location just off of the Trans Canada Highway, with shopping and recreation nearby. This hotel is near downtown Victoria and Bear Mountain.
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Property amenities
Pool
Restaurant
Room Service
Free Parking
Free High Speed Internet (WiFi)
Fitness Centre with Gym / Workout Room
Bar/Lounge
Banquet Room
Breakfast Available
Business Centre with Internet Access
Conference Facilities
Dry Cleaning
Heated pool
Hot Tub
Indoor pool
Laundry Service
Meeting Rooms
Multilingual Staff
Non-Smoking Hotel
Sauna
Shuttle Bus Service
Wheelchair Access
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Room features
Air Conditioning
Family Rooms
Kitchenette
Non-Smoking Rooms
Suites
Good to know
HOTEL STYLE
Safe
Business
HOTEL CLASS
Hotel links
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Hotel deals
Location
Full view
Contact
829 McCallum Rd, Langford, British Columbia V9B 6W6 Canada
Getting there
Inner Harbour Airport11 km
Victoria Intl Airport22 km
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Reviews & more
518Reviews
153Photos
3Q+A
98Room tips
Traveller rating
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Popular mentions
We had a long travel with our babe and dog from Comox and arrived before check in. Front desk Luis and housekeeping manager Henry went over and above to accommodate our family. Excellent service. We will be back! Thank you!
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Nice new hotel with super-comfortable rooms and beds (best bed I've had in a hotel). This is off a street which gets little traffic at night, so a quiet area. We were there for three days during the Western Canadian Hungarian Folk Festival, which held dance classes and parties
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We held a large dance festival here on the Thanksgiving weekend and we couldn't have asked for better service. We had guests using over 100 rooms and we received positive feedback from many and complaints from none!! Every staff person was cheerful and helpful. Special thanks to
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+1
This Four Points is located in Langford, northwest of downtown Victoria. With no traffic, it's 19 minutes to downtown via Hwy 1. In the morning, the traffic into downtown Victoria is atrocious - closer to 40 minute. Bumper to bumper with no HOV lane. Some decent restaurants
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Response from NickS5878, Manager at Four Points by Sheraton Victoria Gateway
Responded 28 Sep 2018
Dear Newbie_Vacationer, Thank you for staying at the Four Points by Sheraton Victoria Gateway during your recent visit to Victoria and for going to the trouble of sharing with me your stay experience. Your opinions are very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. I am glad to learn that you enjoyed the balcony in the room and received friendly service from front desk staff. If there is anything we can do to assist in making your stays more comfortable, please do not hesitate to let us know. With kind regards, Nick Song Rooms Division Manager
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Stayed for two nights. The location was good for access to the tourist areas of Victoria. The hotel appears to be fairly new, with a clean modern look. The staff were pleasant and our guest room was nicely furnished. The bathroom is large and provides a large shower stall (no
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Response from nicksong, Manager at Four Points by Sheraton Victoria Gateway
Responded 20 Sep 2018
Thank you for staying at the Four Points by Sheraton Victoria Gateway during your recent visit to Victoria and for going to the trouble of sharing with me your stay experience. Your opinion is very valuable in helping us maintain a high level of service to guests and in ensuring that your expectations are met on each visit. I am delighted to learn that our staff were pleasant and guest room were up to your expectation. I will be happy to share your comment with the team as I know that they appreciate such kind praise. However, I am concerned to learn that you were disappointed with the restaurant experience and TV signal. I apologize for the disappointment caused. Rest assured that I have brought this up to the attention of our management team to ensure that appropriate actions are taken to remedy further re-occurrence. We do hope that in spite of your disappointment, we will have the pleasure of welcoming you back in the future so that we are able to remedy the poor impression created on this occasion. Nick Song Rooms Division Manager
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12345613
Is there free transportation to downtown ie shuttle?
They didn't offer anything when I was there in December. You definitely need to have a car at this location.
1 vote
A taxi is the only option. the airport shuttle does not come out to our hotel only the downtown hotels. if you call the hotel we can give you the number of the guy we use all the time, Karmjit You can pre-call him before you leave home. We use his taxi all the time for guests going to the ferry and airport. .. Diane Duty Manager
0 votes
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Is it pet friendly? - Est ce qu'ils acceptent les animaux?
they may be able to tell you, but this place is prone to mistakes of the inconvenient nature... good luck.
-1 votes
"Ask for a room with a jacuzzi"
"If the suite is in your budget, go for it!"
"Top floor (4th) is usually the best."
"all rooms are really clean, comfortable and quiet"
"quiet, clean rooms"
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12345620
PRICE RANGE
US$113 - US$252 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
four points by sheraton victoria gateway hotel victoria4 points by sheraton victoria gatewayfour points victoria gatewayvictoria four pointsvictoria sheraton
LOCATION
CanadaBritish ColumbiaVancouver IslandVictoria Capital Regional DistrictLangford
NUMBER OF ROOMS
117
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