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All reviewsthe pubextra towelsnight managerfront desk staffindoor poolshort drivestayed here for two nightshot tubhotel stafflarge bathroomcomfortable staya wonderful staycostcodowntownvictoriamillstreamclerk
This hotel is outside Victoria located in Langford behind Costco. It’s a quiet area near the highway which takes you into Victoria. Depending on traffic it could take 30 minutes to get downtown. There are some shops and restaurants in the area as well. The...More
If you can stay at a Four Points by Sheraton Hotel, you should. One thing about it is consistency. Every stay at any of their hotels is always excellent.
The staff is friendly and accommodating. The rooms are clean, comfortable and modern always. The rates...More
This hotel is a hidden treasure! It is just outside of Victoria Exit 14 situated on a main artery to downtown. Very easy access for shopping or sight seeing or just take in the ambiance of the city. The setting is very user friendly with...More
This particular Hotel charges $495 per night for a plane double Queen room. The ads said 50% off but management charged us the full $495 per night. Our bill for 3 nights day was $1,500. The room was no better than a Super 8 with...More
Thank Shannon S
Response from Nick S, Front Office Manager at Four Points by Sheraton Victoria GatewayResponded 5 days ago
Dear Shannon S,
Thank you for staying with us and sharing a review. I understand that your stay was not all you hoped it would be. Please contact me at email@example.com so I can respond directly. Thank you.
Rooms Division Manager
Nick , the Hotel Manager , was fabulous and made sure my situation was covered.
I had made a booking error and he was pleasant and understanding.
His attention to it was quick and thorough
I therefore highly recommend this property and staff
A taxi is the only option. the airport shuttle does not come out to our hotel only the downtown hotels. if you call the hotel we can give you the number of the guy we use all the time, Karmjit You can pre-call him before... More
A taxi is the only option. the airport shuttle does not come out to our hotel only the downtown hotels. if you call the hotel we can give you the number of the guy we use all the time, Karmjit You can pre-call him before you leave home. We use his taxi all the time for guests going to the ferry and airport. ..