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The hotel offers all the comforts associated with the Holiday Inn Express brand: contemporary style and facilities & services to meet the needs of today's business and leisure guests. A total of 86 non smoking well appointed bedrooms to choose from and rooms for the physically challenged. All rooms have Free High Speed Internet Access, Modem points, Power showers, Direct dial telephone, 26'' LCD Remote control television with Freeview, In-room complimentary tea and coffee,Hairdryers & Priority Rewards Programme.Many rooms have sleeper sofa's capable of accommodating additional guests and children. The Great Room offers the ideal place to relax and enjoy a drink from the bar & a meal from our restaurant. A complimentary continental breakfast inclusive of selected hot breakfast items is available in the Great Room, together with a free daily newspaper. A choice of 4 modern, fully equipped meeting rooms are available for up to 40 delegates. A warm and friendly welcome awaits.
All reviews business park stayed here industrial estate beans and scrambled egg minute drive yogurt free breakfast copper pot walk in shower pleasant stay budget hotel city centre reception area self service short stay would stay again car park
Amazing hotel enjoyed our wkend stay. Exceptionally very clean wil be definately visiting again customer services was excellent. Holiday Inn is just outstanding. Is a very busy hotel. Will be booking in very soon cant wait
Response from RozalynH3, sgsm at Holiday Inn Express Liverpool-KnowsleyResponded 2 weeks ago
thank you for your fedback i am glad you had a lobvely stay
Visited here overnight on Saturday as attending a wedding in Billinge. As an IHG member I booked three rooms with my points. I phoned a few days before to ask if one of the rooms could be ready early so we could change. Every staff...More
Response from RozalynH3, Guest Relations Manager at Holiday Inn Express Liverpool-KnowsleyResponded 17 September 2018
Thank you for you for stay with us here at the holiday inn express knowsley
I am glad you enjoyed your stay and you found the staff friendly and welcoming before and during your stay
We hope to see you again in the future
Ok so when you book into a holiday inn, you know what to expect. Plain and simple, no frills. This one however is in need of a make over. Our room was tatty and smelt strongly of cooking food due to the proximity of the...More
Response from RozalynH3, Guest service Manager at Holiday Inn Express Liverpool-KnowsleyResponded 3 weeks ago
Thank you for your feedback we yours reviews like your to make improvements on the hotel, we are at the start of getting the hotel refurbished thought out.
I am sorry that this has made your stay not the best but we hope you will...More
Basic facilities in room, clean and tidy but surprised no air con and just fan in room. Breakfast was included in price with hot and cold choices. Did not have to wait at breakfast considering it was peak time for breakfast. Reception staff very good.
Thank Ken T
Response from RozalynH3, SGSM at Holiday Inn Express Liverpool-KnowsleyResponded 15 October 2018
thank you for your feedback i am glad you enjoyed your stay we hope to see you again soon
The staff have been amazing, they have treated us with respect, excellent customer service 100% above and beyond....
Thank you Lindsey & Erin amazing I will highly recommend you guys and hope the management will recognise all your hard work
Response from RozalynH3, SDM at Holiday Inn Express Liverpool-KnowsleyResponded 12 October 2018
Thank you for your wonderful feed back , I am glad you had a good stay and you found the staff amazing , i have passed your comments to Erin and Lindsey and we do appreciate it when people take the time to tell us...More