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    NH Collection Monterrey

    Avenida Jose Vasconcelos 402, San Pedro Garza Garcia, Monterrey 66268, Mexico
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    1/10/2017 2/10/2017
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    US$113US$132
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    Traveller (124)
    Room & Suite (41)
    Dining (5)
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    Overview
    • Excellent52%
    • Very good24%
    • Average13%
    • Poor6%
    • Terrible5%
    Travellers talk about
    Free Wifi
    Parking
    Breakfast Buffet
    Non-Smoking Rooms
    Restaurant
    Room Service
    Suites
    Bar/Lounge
    Fitness centre
    Concierge
    Wheelchair Access
    Business Centre
    Dry Cleaning
    Housekeeping
    4.0 Star Hotel
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    Fiesta Americana Monterrey Pabellon M
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    #1 of 96 hotels in Monterrey
     
    Grand Fiesta Americana Monterrey Valle
    126 reviews
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    Ms Milenium
    755 reviews
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    Krystal Monterrey
    766 reviews
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    Rooms
    1 Oct2 Oct
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Write a Review
    Reviews (694)
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    1 - 5 of 165 reviews

    Reviewed 2 days ago

    I was disappointed for the price and location, I was expecting more and a way better service. The cleaning staff was rude. Very poor education and they don't know about culture of service and making the customer happy. People at the restaurant, another story, they...More

    Thank Gerardo S
    Response from DireccionNHC, Director General at NH Collection MonterreyResponded yesterday

    Dear Guest. Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have...More

    Reviewed 5 days ago

    The Hotel is rated 4 stars, we stayed 4 nights and we were in room 1221 on the "executive floor" . When we checked in I noticed the wall in the entry hallway of the room had been splattered with some sort of "red juice",...More

    Thank GALIA F
    Response from DireccionNHC, Director General at NH Collection MonterreyResponded 4 days ago

    Dear Guest. Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have...More

    Reviewed 1 week ago

    The facility is really beautiful, and the location is excellent, sharing space with an upscale shopping mall. But there were too many failures in the service and room maintenance. When I checked in, there were two bath towels in my room, but no hands and...More

    Review collected in partnership with NH Hotels
    Thank ffontao
    Response from DireccionNHC, Director General at NH Collection MonterreyResponded 1 week ago

    Dear Guest. Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you have...More

    Reviewed 1 week ago via mobile

    September 4-6, 2017 Stayed at this NH for the first time (used this brand in Guadalajara and enjoyed my stay) Checked in and the room was not ready, we arrived early, stored our bags and went shopping and to my first meeting. Came back room...More

    Thank Arnaldo A
    Response from DireccionNHC, Director General at NH Collection MonterreyResponded 1 week ago

    Dear Mr. Altoran Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you...More

    Reviewed 3 weeks ago via mobile

    The room was big with nice view, comfortable bed and big tv set. The bathroom had poor illumination and the cleaningness is not at the top like the details. No complementary water was provided depite the same chain did it to me in San Luis...More

    Thank Mauro V
    Response from DireccionNHC, Director General at NH Collection MonterreyResponded 2 weeks ago

    Dear Mr. Vidale: Receive cordial greetings from the entire personnel of NH Monterrey. We would like to thank you for your feedback regarding the unfortunately unpleasant stay with us. Before we begin we would like to express our most sincere apologizes for every inconvenience you...More

    Fiesta Americana Monterrey Pabellon M
    245 reviews
    #1 of 96 hotels in Monterrey
     
    Grand Fiesta Americana Monterrey Valle
    126 reviews
    #1 of 15 hotels in San Pedro Garza Garcia
     
    Ms Milenium
    755 reviews
    #2 of 15 hotels in San Pedro Garza Garcia
     
    Krystal Monterrey
    766 reviews
    #5 of 96 hotels in Monterrey
     
    About
    Awards & Recognition
    Certificate of Excellence
    Amenities
    • Top amenities
    • Room Service
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Free High Speed Internet ( WiFi )
    • Bar/Lounge
    • Hotel Amenities
    • Room Service
    • Business Centre with Internet Access
    • Dry Cleaning
    • Meeting Rooms
    • Laundry Service
    • Concierge
    • Banquet Room
    • Multilingual Staff
    • Conference Facilities
    • Breakfast Available
    • Things to do
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    Details
    • Price range
    • US$93 - US$158 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Business Hotel in San Pedro Garza Garcia
    • #3 Luxury Hotel in San Pedro Garza Garcia
    • Room types
    • Suites ,
    • Non-Smoking Rooms ,
    • Family Rooms
    • Number of rooms
    • 217
    • Reservation Options
    • TripAdvisor is proud to partner with NHHotels, Hotels.com, Booking.com, Expedia, Travelocity, Orbitz, TripOnline SA, Hotwire, getaroom.com, HotelQuickly and Cancelon so you can book your NH Collection Monterrey reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Mexico >
    • Northern Mexico >
    • Nuevo Leon >
    • Monterrey >
    • San Pedro Garza Garcia
    • Also Known As
    • Nh Monterrey Hotel San Pedro Garza Garcia
    Add Photo Photos
    Traveller (124)
    Room & Suite (41)
    Dining (5)
    Hotel & Grounds (111)
    Bathroom (12)
    Business Centre & Event Rooms (6)
    Family and Play Areas (2)
    Nearby
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    2.08 km away
     
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    Krystal Monterrey
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    5.09 km away
     
    Fiesta Americana Monterrey Pabellon M
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    Nearby Restaurants
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    Nearby Attractions
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    Ask a question
    Questions & Answers
    MrBrad
    4 July 2015|
    Answer
    Response from Juan Francisco C | Property representative |
    Dear Mr. Brad. I inform you that unfortunately the hotel has no pool. If we can help in something extra please contact us Kind Regards. Eduardo Cuevas Director General NH Collection Monterrey
    0
    Votes
    LivingInTokyo
    15 January 2015|
    AnswerShow all 7 answers
    Response from Juan Francisco C | Property representative |
    Good afternoon . unfortunately we dont have smokings room, all the hotel is free smoke, about your room request, of course it is possible to stay in a room with 2 beds, for the 3 persons. please if you have any doubt , dont... More
    0
    Votes
    Room Tips
    "Ask for mountain view room. Beautiful view of the mountain nearby."
    Read review
    "make your reservations with time because normally the hotel is filled!"
    Read review
    "make sure you get what you reserve and dont take upgrades as all junior suites have structural shower leak..."
    Read review
    "High floor facing the Mountain"
    Read review
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