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Hotel Spatz

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8 Reviews from our TripAdvisor Community

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Showing 2: English reviews
Mannheim, Germany
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 13 October 2015

In regards of manners the worst place I have ever been to. Do yourself a favour and do not even think a second to put up at this place. Reservation confirmed about one week before arrival, however room has not been cleaned up accordingly. Used blanket, hair & dandruff below the pillow, Used towels, empty bottles. Got another room after my complaint. Tiny bed, impossible to shade during the night, because of cheap jalousie without proper curtains. Breakfast-staff uninformed, that the complete payment(incl. breakfast) was made at check-in, therefore unprepared. Tried to discuss with the Owners (Macedonian Family), who do not accept any complaints or negative comments at all.
Rude and disrespectful way to talk to guests. Also no value for money!!
Give it a wide berth and stay somewhere else...
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Thank Fettnoi
Geneva, Switzerland
Level Contributor
104 reviews
73 hotel reviews
common_n_hotel_reviews_1bd8 85 helpful votes
Reviewed 20 January 2012

An uninviting concrete block from the 1960s I guess, and that's how it also looks inside. A room with no charm, plastic flowers, a tiny TV and a view on the gas station next door. An unspirited breakfast didn't add to the enjoyment either.

All in all there is absolutely no justification for the price of CHF167 for a double room - for this price you'd expect significantly more. This hotel has nothing to do with the renowned Swiss hospitality, is overpriced and impersonal.

I could have given one point as well, but at least the bathroom and shower was good, it is in walking distance to the train station, and the staff tried to be as helpful as possible.
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3 Thank gsh_1975

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Amenities

Additional Information about Hotel Spatz

Address: Bielstrasse 28, Lyss 3250, Switzerland
Region: Switzerland > Canton of Bern > Lyss
Number of rooms: 16

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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?