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The Crewe Arms Hotel

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The Crewe Arms Hotel
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103 Reviews from our TripAdvisor Community

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Showing 102: English reviews
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 13 October 2014

Had a lovely 2 night stay, room was clean, food was really nice and big portions for the price. The onsite pub is clean cheap and has good entertainment, very friendly staff and good service in all areas. Only negative is the beds are abit hard and uncomfortable and the curtains are thin and let alot of light in but... More 

Thank Lucy B
Wales, United Kingdom
Level Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed 8 October 2014

Would NOT recommend to anyone. I booked and paid for a room and meal through wowcher 3 months in advance but I was sent a message to my house phone 2 hours before we were due to check in to say they had double booked and they were cancelling us. As we were already there we had no option but... More 

3 Thank linney69

Travellers are raving about these Madeley hotels

Birmingham, United Kingdom
Level Contributor
78 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 21 September 2014

Stayed here for 2 nights on a Groupon voucher - we turned up at 3pm. Check in was fine and as the room wasn't quite ready, Jacqui offered us a complimentary drink which was unexpected but a pleasant surprise. After about 30 minutes our room was ready, it was lovely and after reading some of the other reviews, we were... More 

2 Thank Helen543
Aylesbury, England, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 21 September 2014

Friendly welcome eventually, rooms are spacious and clean but cold and damp feeling, we had to request toilet roll within hours of being there as they'd left no spare, room was so cold that you were unable to dry towels, so as instructed by notice in bathroom left used towels in bath and that's where they still were when we... More 

Thank Linda S
Melton Mowbray, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 19 September 2014

On arrival we was greeted by very friendly staff. We brought the wowcher deel 2 nights including evening meal and breakfast for £60 for 2 people and was amazed by the value for money. The evening meals where to die for especially the pate and black forest gateau. Rooms lovely and clean however duvet did have some undisolved washing powder... More 

Thank cvp13
Level Contributor
193 reviews
92 hotel reviews
common_n_hotel_reviews_1bd8 159 helpful votes
Reviewed 16 September 2014

On arriving on Saturday night I was instantly approached by a drunk from Leeds who was staying at the Inn & thew insults at me, this was quickly sorted out by the owner who called the police & they must have carted him away. The owner came over & apologized to us which was appreciated. We were shown to our... More 

Thank Cliff C
Cheshire, United Kingdom
Level Contributor
410 reviews
70 hotel reviews
common_n_hotel_reviews_1bd8 193 helpful votes
Reviewed 9 September 2014

Saw a Wowcher online and having read all the negative reviews, decided to go ahead and buy it with some trepidation. On arrival we were greeted with a smile and were given lots of useful local information. Our bedroom was clean and comfortable with the usual amenities, TV, tea and coffee making facilities etc. The bathroom needed updating but apart... More 

1 Thank 2010mustang
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 1 September 2014

This place should be closed down! Room not ready at 5.30pm, had to wait 35 mins! Room dirty, wee n hair on toilet, spiders n cobwebs, creased bedding! V tired place n not worth bothering with. I don't know how people managed to stay, I didn't unpack n walked out!I am not a fussy person, am happy with Premier Inn... More 

1 Thank HughesPatricia71
Bristol, United Kingdom
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 August 2014

Where to start? No one at reception on arrival, had to phone the hotel to get someone to open ip, this turned out to be the barman, we asked about the menu for the night and were advised to eat elsewhere as the chef wasn't in and he was the only person on that night. The room, hmm, well it... More 

Thank Pat K
Stirling, United Kingdom
Level Contributor
32 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 56 helpful votes
Reviewed 28 August 2014

We booked a stay at this ‘nightmare’ of place back in June and today, 28th August, I phoned the hotel to inform them that we would be arriving after 8pm tomorrow evening just to make them aware, however the receptionist informed me she did not have a reservation for me. I gave her my details and voucher code and she... More 

Thank Stephen S

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  • Restaurant
  • Bar/Lounge
  • Room Service
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Free Breakfast
About the property
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Room Service
  • Free Parking
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Conference Facilities
  • Breakfast Available
Official Description (provided by the hotel)
The Crewe Arms is situated on the outskirts of Newcastle under Lyme in the quiet village of Madeley Heath. Only a 10 minute drive from the M6 junction 15 and minutes away from Keele University. We have 10 letting rooms which have just been refurbished, all with:- En-suite bathrooms Flat Screen TVs with Freeview Free Wifi in public areas Tea,Coffee and Biscuits in the room Free Car Park ... more   less 

Additional Information about The Crewe Arms Hotel

Address: Wharf Terrace | Madeley Heath, Madeley CW3 9LP, England
Region: United Kingdom > England > Staffordshire > Madeley
Price Range: €52 - €94 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — The Crewe Arms Hotel 3*
Number of rooms: 10
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Questions & Answers

Here's what travellers have asked, with answers from The Crewe Arms Hotel staff and other travellers.
1 question
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Preston, United Kingdom
over a year ago

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Questions? Get answers from The Crewe Arms Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Don't know if there are any good rooms!!??”
 of 5 bubbles ChristyB418, 16 Oct 2014 | Read review
“DO NOT go here.”
 of 5 bubbles linney69, 8 Oct 2014 | Read review
“If you want Wifi ask for a room that is nearer the hub, it might work!!”
 of 5 bubbles J630MRlindas, 21 Sep 2014 | Read review
“All rooms are quiet and away from the public areas”
 of 5 bubbles 2010mustang, 9 Sep 2014 | Read review
“Find another hotel”
 of 5 bubbles 337patk, 28 Aug 2014 | Read review
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