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04/06/2017 05/06/2017
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    Hotel Neufchatel

    34 Rue de Neufchatel, Saint-Gilles, Brussels 1060, Belgium
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    04/06/2017 05/06/2017
    1 room
    • 1 room
      2 adults
      • 2 adults
        0 children
        • 0 children
          US$82
          US$80
          Great Deal
          US$81
          US$82
          Traveller (46)
          Room & Suite (95)
          Dining (27)
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          Overview
          • Excellent48%
          • Very good36%
          • Average9%
          • Poor2%
          • Terrible3%
          Travellers talk about
          Free Wifi
          Breakfast included
          Non-Smoking Hotel
          Multilingual Staff
          Free Parking
          Pool
          Restaurant
          Room Service
          3.0 Star Hotel
          All hotel details
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          Jam Hotel Brussels
          223 reviews
          #6 of 22 hotels in Saint-Gilles
           
          Pantone Hotel
          992 reviews
          #5 of 22 hotels in Saint-Gilles
           
          Vintage Hotel Brussels
          632 reviews
          #1 of 22 hotels in Saint-Gilles
           
          Made in Louise
          976 reviews
          #1 of 16 hotels in Ixelles
           
          Rooms
          4 Jun5 Jun
          |
          1 room, 2 adults, 0 children
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          Standard Room
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          Write a Review
          Reviews (255)
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          31 - 35 of 255 reviews

          Reviewed 4 October 2015

          We stayed one night at the Neufchatel hotel: it's something of a mixed bag, not bad for Brussels but not ideal either. First the cons - the cleaning service and the overall maintenance need to be improved: our room had hairs on the mirror, torn...More

          Thank deep78lux
          Reviewed 20 September 2015 via mobile

          It's been a year ago since we stayed at this hotel. But we had a great experience. Good location and awesome rooms. The bed was really comfortable and the bathroom was luxurious. The breakfast was okay. All in all, if we ever stayed in Brussels...More

          Thank Ricardo P
          Reviewed 29 August 2015

          Small and cosy hotel with a unique flavor. The neighborhood is quiet and it takes only 3 minutes to walk to the closest tram stop (called Janson). The closest metro station is called Louise/Louiza. The hotel has a good buffet breakfast. Staff is friendly and...More

          Thank Hakki7
          Reviewed 24 August 2015

          Facilities are fairly new but they cut corners: don't give individual soap or shampoo in the shower (just that mystery gel in a machine like at the gym); don't change the sheets everyday; don't have central air conditioning. Breakfast is nice and the rooms are...More

          1  Thank John A
          Reviewed 4 August 2015 via mobile

          Ok property and good location.. However there was one very unfriendly staff, that completely ruïned our stay . We wanted to take morning coffee in room before breakfast, the staff was very rude. There are number of other boutique hotels in neighbourhood like Pantone and...More

          Thank Sagnikc-road
          Jam Hotel Brussels
          223 reviews
          #6 of 22 hotels in Saint-Gilles
           
          Pantone Hotel
          992 reviews
          #5 of 22 hotels in Saint-Gilles
           
          Vintage Hotel Brussels
          632 reviews
          #1 of 22 hotels in Saint-Gilles
           
          Made in Louise
          976 reviews
          #1 of 16 hotels in Ixelles
           
          About
          Awards & Recognition
          Certificate of Excellence
          Amenities
          • Top amenities
          • Breakfast included
          • Free High Speed Internet ( WiFi )
          • Hotel Amenities
          • Breakfast included
          • Multilingual Staff
          Details
          • Price range
          • US$72 - US$154 (Based on Average Rates for a Standard Room)
          • Hotel class
          • Hotel Style
          • #2 Romantic Hotel in Saint-Gilles
          • #5 Family Hotel in Saint-Gilles
          • #8 Business Hotel in Saint-Gilles
          • Room types
          • Non-Smoking Rooms
          • Number of rooms
          • 20
          • Reservation Options
          • TripAdvisor is proud to partner with Booking.com, Expedia, Orbitz, Hotels.com, Travelocity, Hotwire, Cancelon, Cheap Tickets, Priceline and TripOnline SA so you can book your Hotel Neufchatel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
          • Location
          • Belgium >
          • Brussels >
          • Saint-Gilles
          • Also Known As
          • Neufchatel Hotel Brussels ,
          • Hotel Neufchatel Brussels/Saint-Gilles
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          Traveller (46)
          Room & Suite (95)
          Dining (27)
          Hotel & Grounds (56)
          Bathroom (7)
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          Questions & AnswersAsk a question
          Youngju R
          Hello I am RO who use the hotel during 25.Feb~26.Feb I am sending email for complaining officially. Hope all managers including the boss read my email. Before making the reservation, 1. I just believed that I will have nice room based on the website photo. HOWEVER I stayed the '-1' floor which was like storage and just in front of the public toilet. SO during day and night even after midnight, people use the public toilet in front of my room. 2. with ABOVE problems, All of us (including my puppies), couldn't sleep well, and couldn't stay well. I really really tried to be careful when I find the hotel due to my puppies. Usually people stay in hotel for taking a rest during travel. we (and my puppies) also wanted good hotel which is really quiet. The hotel just answered that it is 'well soundproof'. BUT it was NOT WELL SOUNDPROOF and they NEVER mentioned that it will be the '-1' FLOOR and NEVER mentioned only the '-1' room is for the people who has puppies. IF YOU EXPLAIN THAT IT IS NOT WELL SOUNDPROOF AND IT WILL BE -1 FLOOR DUE TO THE PUPPIES, I NEVER SHOULD HAVE TAKEN THIS HOTEL FOR SURE. 3. when I arrived to the hotel I stayed 2 hours before going outside. (during 3pm~5pm) AND IT WAS EXTREME NOISY DUE TO THE LIFT PROBLEM AND PEOPLE FIXED IT AND TOO MANY PEOPLE TALK JUST IN FRONT OF MY ROOM AND MY PUPPIES WAS GOING TO BARK. BUT when I went out, one of my manager was going to complaint (it was really embarrased) that "If your puppies bark like this, the other people will complaint." "Is it the first time to stay in hotel????" "I will work at 7am near your room - the storage, and if your puppies are bark, it will make some problems." COME ON... THE HOTEL SHOULD BE QUIET THEN MY PUPPIES AND OUR FAMILY CAN TAKE A REST. THE PROBLEM IS NOT MY PUPPIES, BUT THE NOISY FROM OUTSIDE!!! 4. Even during night, midnight, after midnight, the noisy occured so I couldn't sleep well, 5. In the morning when I was going to check out, the manager who complaint to me yesterday, she suggest 100euro for the hotel price. (My reservation fee was 123.9euro more or less) SO I WAS A BIT EMBARRSED I WANTED APOLOGIZE FROM HER FIRST!!!!!!! SO I SAID ALL SITUATIONS WHAT I FELT BAD. THEN SHE SAID, 'OKAY WE SUGGEST YOU 100EURO, IT IS REALLY GOOD PRICE BECAUSE YOU HAVE 2 PUPPIES AND OTHER HOTEL THEY REQUEST 20EURO PER PUPPY." THEN SHE WAS TRYING TO SAY 'PAY ALL (123.9EURO)', SOMETHING LIKE IT IS UP TO ME. I still feel bad and I really regret that I stayed the hotel which act like badly and impolite. even I think that the service and all facilities total 100euro is not reasonable, with listening above impolite mention. I HOPE THE CHIEF WHO REALLY HAS RESPONSIBILITY READ THIS EMAIL. AND I WILL TRY TO MENTION ON Internet AS I RECEIVED SUCH SERVICE. YOUNGJU RO
          27 February 2017|
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          Cristina R
          Salve vorrei sapere se è possibile avere una mezza pensione. Grazie
          23 October 2016|
          Answer
          Response from Tony P | Reviewed this property |
          No l'hotel offre solo una buona colazione.
          0
          Votes
          Google Translation
          Hilde L
          l HOTEL Possede un parking et un ascenceur?
          18 April 2015|
          Answer Show all 2 answers
          Response from Aprile38 | Reviewed this property |
          et j'ai oublié de préciser que oui, il y a un ascenseur.
          0
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          Google Translation
          Room Tips
          "Comfy Beds"
          Read review
          "It's a quiet street, so don't hesitate to choose a room with a balcony."
          Read review
          "Each room has a theme! So have fun and pick out any one!!"
          Read review
          "Lift to all floors and the room entrances are all close by. We were at the front of the hotel and were not..."
          Read review
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