We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers: Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
In terms of the positives, the hotel was safe and secure. A room card is needed to use the elevators and there was a visible security presence in the lobby. The pool and gym are both excellent. The rooms were bright and spacious, although a...More
Thank David T
Response from Henri D, Director of Rooms Operations at Renaissance Brussels HotelResponded 3 days ago
Dear David T,
I would like to thank you for taking the time to share your experience at the Renaissance Brussels Hotel. I am pleased to read that you enjoyed the hotel facilities and its secured environment.
However, I truly regret to read that the...More
Having arrived on a very early morning flight, it was nice to receive a truly warm welcome from Nikoleta (sorry if name is misspelt!) who made checking in swift and had our rooms ready and waiting for us!
The rest of the stay was pleasant...More
We were a family group celebrating a significant birthday, visiting Brussels for the first time as tourists.
The hotel staff were exceptional in their hospitality, kindness and help, possibly the best hotel service we have received in many years of worldwide travelling.
The hotel is...More
Very conveniently located just across from Brussels-Luxemburg train station and tram stops. Can take an IC train from the airport directly with just a couple of stops in between and walk across the street to the hotel.
First dealing with reception was very pleasant, room...More
The good news was at checkin; extremely friendly and accommodating staff. It ended there. Beds were the softest and most uncomfortable we have ever experienced at a Marriott property. The room was dirty. The lounge was tiny tiny and food was gone if you didn't...More
Response from Henri D, Director of Rooms Operarions at Renaissance Brussels HotelResponded 4 weeks ago
Thank you very much for sharing your feedback on Tripadvisor. I am pleased to read that our Ambassadors were extremely friendly and accommodating at check-in. However, I am of course mismatch to read that your experience when staying with us was not reflecting...More
I am glad to inform you that the limit is five devices. Therefore, you have the possibility to connect several phones and laptops.
We are looking forward to welcoming you at the Renaissance Brussels!