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Fairfield Inn Monterrey Airport

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Fairfield Inn Monterrey Airport
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79 Reviews from our TripAdvisor Community

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Showing 38: English reviews
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Webster, Florida
Reviewed 20 March 2017

My mom and I went here on business. My mother needed a dentist and Frankie and David at the front desk found us a dentist office that spoke English. Then they called a corporate taxi for us and let us know approximately what the charge would be and where to go to get pesos. Then when we got back there...

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Helpful?
Thank lorimoore2007
Veronica V, Front Office Manager at Fairfield Inn Monterrey Airport, responded to this review

Dear Guest, We are so pride to know that you had a good stay on Fairfield Inn Monterrey Airport, One of our key priorities is to provide the highest level of friendly and courteous service. While it was a pleasure having you here as our guest, your feedback regarding the service our team provided caught my attention, thank you for...

Mexico City, Mexico
Reviewed 1 March 2017

This is a one night stop hotel when in transit or for a quick business trip to Monterrey. The low price already has expectations with limited service. The corridor to the room looks dated and needs updating but the room is very well equipped with in room aircon, hairdryer, tv, bathroom amenities and everything you need. It does not have...

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Helpful?
Thank Edward S
Veronica V, Front Office Manager at Fairfield Inn Monterrey Airport, responded to this review

Thank you for taking the time to complete the Guest Satisfaction Survey in regards to your recent stay at the Fairfield Inn Monterrey Airport. As we pride ourselves on delivering a memorable hotel experience during your travels, we have unfortunately fallen short of our goal during your recent stay. Please accept our sincere apology for did not meet your expectations...

Bedford, Texas
Reviewed 12 December 2016

The hotel was nice and the employees too, the room was clean and comfortable the only problem the walls are too thin, you heard everything my room was in front on the elevator and the maids room, all day was noise conversation etc., but overall was ok. Walking distance is a 7-11, chilis and a few good restaurants tacos and...

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Helpful?
Thank Helmut123
Veronica V, Front Office Manager at Fairfield Inn Monterrey Airport, responded to this review

Dear Helmut123, Thank you for choosing us as your lodging option. We are so pride to know that you had a good stay on Fairfield Inn Monterrey Airport, we are working to achieve the best stay with a memorable experience. Please come back soon!

Reviewed 2 December 2016 via mobile

Great and convenient location. Close to the airport and with shuttle service. The hotel desperately needs a renovation. Rooms are ok, a little small and again, need to be renovated. Water pressure in the shower was very low on the 3rd floor and sediment came out of it every morning for a few seconds. There are not safe boxes in...

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Helpful?
Thank Sergio V
Veronica V, Front Office Manager at Fairfield Inn Monterrey Airport, responded to this review

Dear Sergio V, Thank you for share your experience at the Fairfield Inn. We are working for be your best option to stay, we are renovating our Hotel and i would like to invited you to choose us again to show you our commitment with your comfort. Thank you again and please come back soon!

Mexico City, Mexico
Reviewed 21 November 2016 via mobile

This hotel is a nice place to stay for a business trip. You'll find a confortable clean room with people with a smile 24/7. The Internet is pretty fast and allows to connect to the office remote. They are really close to 3 good restaurants and a 7/11. The cons are no safe box in the room, the gym is...

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Helpful?
Thank Clopez4C
hotelesoptima, Marketing Executive at Fairfield Inn Monterrey Airport, responded to this review

Dear Clopez4C Thank you for taking time off your day to share your experiences with us, we're very glad that you enjoyed your time in our hotel. Our guests' comments are very important to us and will be taken into account to better future stays of all our guests. Sincerely, Julio Nevarez Marketing Executive Optima Hoteles de México

Reviewed 17 September 2016 via mobile

So I made a reservation got out of the airport had to call the hotel to get the shuttle to pick me up everything is fine no problem. I get to the hotel and the receptionist tells me that my room is not ready that was at 10 am the check out time is at 3pm so I had to...

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Helpful?
Thank Alan C
Veronica V, Front Office Manager at Fairfield Inn Monterrey Airport, responded to this review

Thank you for taking the time to share your recent experience at the Fairfield Inn Monterrey Airport with us. We would like to offer our apologize for the inconvenient that you had at your room, that not describes our normal service, we usually made a periodic fumigation for the all property. I hope you will consider Fairfield Inn Monterrey Airport...

Greenville, North Carolina
Reviewed 25 August 2016

This is one of the best Fairfield Inns that I have stayed. From the friendly staff to the clean rooms, it's all here. Roxie at the front desk was amazing at check-in - friendly, helpful and a huge smile! I stayed in a Jr (?) suite that had plenty of room for a family of 3 - a nice pull...

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Helpful?
Thank Trixter2013
hotelesoptima, MArketing Manager at Fairfield Inn Monterrey Airport, responded to this review

Dear Trixter2013 Thank you for all your feedback we appreciate it alot, all our staff thank you for everthing too, hope you had a great stay here with us and see you soon. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

San Luis Potosi, Mexico
Reviewed 24 August 2016

It looks a bit old fashioned and seems to be small, but inside the bedrooms they look clean and are big enough. Breakfast could improve and AC is too noisy. Mattress and pillows are not the best for having a good sleep quality. Customer service is really good.

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Helpful?
Thank alxruza
hotelesoptima, Marketing Manager at Fairfield Inn Monterrey Airport, responded to this review

Dear alxruza Thank you for all your feedback we appreciate it, hope we can serve you on anything you need in some near future. Have a great day and see you soon. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

West Chester, Ohio
Reviewed 3 August 2016 via mobile

If you are looking for economical place to stay near the airport this will do the job. It's a reasonable place to stay no frills with a complimentary breakfast. Rooms are ok and fairly clean. There is a free airport shuttle which runs in a timely manner. The desk personnel are hospitable and accommodating.

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Helpful?
Thank Michael B
hotelesoptima, Marketing Manager at Fairfield Inn Monterrey Airport, responded to this review

Dear Michael B Thank you for your feedback and time, we are happy that your stay was a great experience and hope we can see you soon here in Monterrey. Have a great weekend. Sincerely Francisco Palomo Marketing Manager Optima hoteles de México

Carroll, Ohio
Reviewed 24 April 2016

Hotel has some age and the room was small but clean and nice staff. The airport shuttle runs every 30 minutes on the hour and half hour. Decant breakfast included, Went to a really good Italian restaurant 2 minute drive from the hotel, the staff can give you the name and directions?

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Helpful?
Thank Dan C
hotelesoptima, Marketing Manager at Fairfield Inn Monterrey Airport, responded to this review

Dear Dan C Thank you for all your feedback we appreciate it alot, all our staff thank you for everthing too, hope you had a great stay here with us and see you soon. Sincerely Francisco Palomo Marketing Manager Optima Hoteles de México

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Amenities

Highlights
  • Pool
  • Free Parking
  • Free High Speed Internet ( WiFi )
  • Breakfast included
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
Things to do
  • Pool
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
Services
  • Shuttle Bus Service
  • Free Parking
  • Airport Transportation
  • Breakfast included
  • Dry Cleaning
  • Meeting Rooms
  • Business Centre with Internet Access

Additional Information about Fairfield Inn Monterrey Airport

Address: Avenida Rogelio Gonzalez Caballero 150 | Apodaca, Apodaca 66600, Mexico
Region: Mexico > Northern Mexico > Nuevo Leon > Apodaca
Price Range: €52 - €80 (Based on Average Rates for a Standard Room)
Hotel Class:2.5 star — Fairfield Inn Monterrey Airport 2.5*
Number of rooms: 104
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Also Known As:
Fairfield Inn Monterrey
Fairfield Monterrey
Monterrey Fairfield Inn
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Questions & Answers

Here's what travellers have asked, with answers from Fairfield Inn Monterrey Airport staff and other travellers.
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Questions? Get answers from Fairfield Inn Monterrey Airport staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“They had a nice casino with restaurant bar called Abu Dhabi is about 15 km from the hotel”
Helmut123, 12 Dec 2016 | Read review
“Choose high floor rooms, they are less used, does not smell as bad as the ones on the ground floor. Hotel needs renovation.”
ElinaldoA, 22 Mar 2015 | Read review
“If you want a room closer to fitness center and pool make sure you ask for that when you check in. This a long hotel and if you are at the other end on any floor. The walk in your fitness or swimming attire will be long!!”
KellyRoyVancouver, 8 Mar 2015 | Read review
“Ask for a room near the elevators...it's a pretty "long" hotel and if you get one of the rooms at the end, you are in for a long walk!”
JLMartinez, 9 Jul 2012 | Read review
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