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Hotel Serpiano

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202 Reviews from our TripAdvisor Community

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Showing 50: English reviews
Zurich, Switzerland
Level Contributor
15 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 6 September 2016

set in the forest high above Mendrisio with stunning views across Lake Lugano. Quite a challenging drive, especially at night just to reach the hotel. Friendly informative, multi-lingual staff at reception. Superior room, very spacious with balcony, fridge but no AC. Lack of pillows and bedside table with lamp was a little strange. Great walk-in power shower, lots of towels... More 

Helpful?
Thank mikeyboy07
Canton of Basel, Switzerland
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2016

This hotel has so stunning view of Lugano Lake. The building itself and hotel rooms are a bit outdated, however the main restaurant is carefully redecorated. Our superior room facing to the garden looked very eighties: tired furniture, outmoded curtains and long-lived bath towels. The breakfast buffet is not outstanding, but there are some gluten free products available! We stayed... More 

Helpful?
Thank Tati1211
Zurich, Switzerland
Level Contributor
238 reviews
26 hotel reviews
common_n_hotel_reviews_1bd8 88 helpful votes
Reviewed 9 August 2016 via mobile

Location, location, location! Situated at the end of a winding narrow road. Just hope you dont meet the Post bus en route... Friendly staff & make sure you have breakfast outside if possible...just ask if its not set up as the staff will accomodate you...we got lots of envious glances from those who had not thought of asking.... The view... More 

Helpful?
Thank DMLDML
Cave Creek, Arizona
Level Contributor
259 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 92 helpful votes
Reviewed 26 July 2016

Upon reaching the hotel you'll say "What is a gorgeous hotel doing in a place like this"? It is a large hotel on the tippy top of a mountain. Click on the hotel site to insure you take the right road! It is not reached from the town indicated in the address. Getting there. There is a bus that can... More 

Helpful?
Thank Papaleadfoot
Level Contributor
5 reviews
Reviewed 30 June 2016

The restaurant is a great place to rest and recuperate from a long walking to reach the Hotel Restaurant. They changed all the decor and the syle of the Restaurant was modernised. We could not wish for anything better. Moreover it was in a great location with an amazing view. We also enjoyed the delicious dinner. Before dinner we used... More 

Helpful?
Thank Stephanie K
Toronto, Canada
Level Contributor
24 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 15 June 2016 via mobile

My daughter & I stayed in this beautiful place for only one night but we sure will come back. What a view & the road to this hotel blew my mind away. It is gorgeous and divine. I wish i had a bike to enjoy it even more. The hotel room was very clean & comfortable & the breakfast is... More 

Helpful?
Thank 300taraneh
London, United Kingdom
Level Contributor
36 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 13 June 2016

I loved this hotel and hope to be back very soon. I don't have a car so am relying on co-workers for lifts, so will try to persuade them to stay here too. Room was spotless, fantastic view. I thoroughly enjoyed my stay, everything went very smoothly . I loved the breakfast and especially the view from the restaurant. Dinner... More 

Helpful?
Thank OCF781
Zurich, Switzerland
Level Contributor
44 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
Reviewed 30 May 2016

We spent the weekend at Serpiano. The room was fine, pool and spa area good, but the hotel restaurant was poor. I felt the quality of the food at dinner was substandard and far overpriced. We would go back again, but we would only eat our main meals outside the hotel. Having said that, breakfast was as expected.

Helpful?
Thank Jethro_CHF
Level Contributor
7 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 May 2016

great value. full spa is included in the room. amazing views, great privacy. private funivia to go down to the lake. excellent pre-alp mountain hiking, well kept trails. restaurant was very good, but not fantastic. wifi was operational only near the check-in desk. amazing fragrant flowers everywhere outside. great shower, especially for a European hotel.

Helpful?
Thank Jason K
Switzerland
Level Contributor
203 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 24 April 2016

I came back to the hotel with my mum this time. We really enjoyed the view and this time our room was a bit "closer" to the lake. We enjoyed breakfast and the improvement with the coffee maschin is great!

Helpful?
Thank E_sweety
Responsabile Ma... S, Director of Sales at Hotel Serpiano, responded to this review

Dear Guest, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Team Hotel Serpiano More 

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Free Breakfast
About the property
  • Non-Smoking Hotel
  • Pets Allowed ( Dog / Pet Friendly )
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Fitness Centre with Gym / Workout Room
  • Spa
  • Hot Tub
Room types
  • Non-Smoking Rooms
  • Family Rooms
  • Accessible rooms
In your room
  • Minibar
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Free Breakfast
  • Multilingual Staff
  • Conference Facilities
  • Meeting Rooms
  • Children Activities (Kid / Family Friendly)
  • Shuttle Bus Service
  • Airport Transportation
  • Dry Cleaning
  • Banquet Room

Additional Information about Hotel Serpiano

Address: Via Serpiano, Serpiano 6867, Switzerland
Region: Switzerland > Swiss Alps > Canton of Ticino > Mendrisiotto > Serpiano
Price Range: €105 - €159 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Serpiano 3*
Number of rooms: 84
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Questions & Answers

Questions? Get answers from Hotel Serpiano staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Rooms have very bad sonor isolation...”
 of 5 bubbles Tati1211, 23 Aug 2016 | Read review
“We stayed on the East side w a lake view room. Because that is the hotel entrance side, try and get a room on the West side”
 of 5 bubbles Jethro_CHF, 29 May 2016 | Read review
“If you do not have children's then take room with balcony.”
 of 5 bubbles 742emadf, 1 Oct 2015 | Read review
“Some rooms on the first floor are giving on the lake. A must !”
 of 5 bubbles GhislainD_12, 11 Aug 2015 | Read review
“Amazing views and quite romantic!”
 of 5 bubbles sathishkrishnanp, 31 Jul 2015 | Read review
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