We have been coming here for years on our way to Italy. Normally in March but with the Covid-19 pandemonium our trip was delayed. Sleeping in front of the Gotthard tunnel and in the morning before the busy traffic through the tunnel! All facilities around the hotel, parking garage, food, drinks and refueling.
This particular property is located at a distance from the Luzern main city area and the Luzern Station. It takes 10 - 15 minutes drive to reach the hotel from Luzern Station and located in an area where you have nothing much. But no complains for that considering the price you pay, the rooms available and the helpful staff. The nearest train station (Mattenhof) takes you about 7 - 10 minutes walk from the hotel and a short ride takes you to Luzern Station. There is a bus stop in about couple of minutes walk from the hotel from where you can reach the cable car Station for the trip to Mt. Pilatus in about 10 minutes. The hotel is just like any other Accor Hotel Ibis property. The check in is smooth and rooms are comfortable with almost everything you can expect from an Accor Ibis category hotel. Some of the rooms do have the wonderful view of the hills while ours were facing the road. The USP of this hotel is their staff, always ready to help with a smile. The wifi was complementary and the speed was decent. An electric kettle is available at a deposit from the reception. There are number of restaurants just adjacent to the hotel and a McDonald in 5 minutes walk. Breakfast served is decent enough and with sufficient offerings for everyone. At the price offered I would recommend this property. The only downsize is the location. If you opt for the hotel you are actually at a distance from the many Luzern city area which includes the Chappel Bridge, Luzern Lake from where you get multiple scenic rides, the Lion Monument and the Luzern Station. To reach the City area you have to either take a train from Mattenhof station or a bus or costly taxi ride. Once you reach the Luzern Station, you can cover everything by walk. There is a tourist office in Luzern Station from where you can book the usual tours.…
Friendly staff, clean and comfortable room, at 10 minutes by walk to the train station (only two stops for 4 minutes to the Luzern city centre and free of charge to me and my family). The wi-fi signal was good enough.
Although this was a distance out of the main city area, the hotel is quiet and well appointed. The staff were friendly and helpful and the fit out was clean and neat. Nice views from the window of the mountains. Great low budget place for a night or 2. There is not restuarant but breakfast was okay.
Great place to stay. Easy access to train station to see the sights. Only two stops to central Lucerne. Room was very comfortable - roomy, good bed and excellent shower. Check in and out very efficient . Ceaser was extremely helpful as were the other staff we dealt with.
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