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Quality Hotel Real San Jose

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387 Reviews from our TripAdvisor Community

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Showing 252: English reviews
Reviewed 17 August 2016 via mobile

Every month I come to Costa Rica and is the 4th time my company makes a reservation here, that's the only reason I stay. I will NEVER do it by my will... Rooms are too old, they smell like humidity Wifi does not work at all The beds are too uncomfortable, the mattress is not plain it has like little...

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Helpful?
1Thank Alejandra P
Juan F, General Manager at Quality Hotel Real San Jose, responded to this review

Dear Alejandra P I appreciate you letting us know your concerns regarding our hotel. If you could please provide me an explanation of the incidents with more detail it would be greatly appreciated. Please email me at juan.franco@r-hr.com, thank you. Best regards, Juan Jose Franco

Nashville, Tennessee, United States
Reviewed 7 August 2016

Nice hotel with amazing staff! Pamela and Marlin assisted our every need! They even arranged for a taxi driver to stay with us on our Chocolate Tour then take us downtown! Would Definitely stay here again! Close to airport and within walking distance of 3 restaurants!

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Helpful?
Thank Sandra T
Juan F, General Manager at Quality Hotel Real San Jose, responded to this review

Dear Sandra T Thanks for selecting the Quality Hotel Real San Jose for your stay and for the great review. I am glad that our staff was able to assist you with the logistics of your tours. You are right, there are 3 restaurants at a walking distance, you don't even have to cross a street to get to them....

Santa Barbara, CA
Reviewed 4 August 2016

We stayed one night here and the rooms are very clean and large. Our room unfortunately overlooked a tile roof but for one night it was fine. They have a business center on the premises to print out boarding passes. As well as a small store to buy miscellaneous snacks and items. There is a small pool off of the...

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Helpful?
Thank Lynette51
Juan F, General Manager at Quality Hotel Real San Jose, responded to this review

Dear Lynette51 Thanks for choosing the Quality Hotel Real San Jose for your stay in San Jose, it is our mission to meet our guest's expectations and I am glad that we were able to fulfill yours. It was our pleasure to serve you and we hope you come back soon! Best regards, Juan Jose Santos Franco General Manager

Iowa
Reviewed 5 July 2016

We stayed here for a week while visiting Costa Rica. The staff is great, super friendly, and speak great English. The breakfast was PHENOMENAL, fresh fruit, pastries, Costa Rican coffee, smoothies, and traditional casada! I HIGHLY recommend staying here! They'll also exchange currency for free.

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Helpful?
1Thank Mikayla E
Juan F, General Manager at Quality Hotel Real San Jose, responded to this review

Dear Mikayla Thank you for the great review full of positive remarks. It is our mission to meet our guest's expectations, and from reading your review it looks like we did fulfill yours. I agree with you, the breakfast buffet is delicious, it is my favorite place to have the first meal of the day. Thank you for choosing us,...

David, Panama
Reviewed 30 June 2016

I have stay in this hotel for about 8 times and I have to tell you it is excellent, the pool is very well located you can enjoy swiming and have a couple of drinks. The are is nice quiet and is very fresh. Near you can find pizza, fast food restaurants, order chinesse food and as I say is...

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Helpful?
Thank Carlos S
Juan F, General Manager at Quality Hotel Real San Jose, responded to this review

Dear Carlos S I want to thank you for choosing us and for giving the hotel the highest rating possible in your review. Our primary objective is to deliver on our guests' expectations, I am glad we met yours. You are right, we are located in an area of San Jose considered to be prime real estate, so there are...

Grand Rapids, Michigan
Reviewed 20 June 2016

The hotel is very nice and modern. The rooms are clean, comfortable, and have AC. The staff is helpful and nice. The food is good. My favorite part was the location. It was close to the airport and restaurants are within walking distance. I got room service one morning which was moderately priced, came quickly, and yummy.

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Thank 976emma
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Good morning 976emma; First of all we thank you by the time invested in make us your kind comments . For all of us it was a pleasure to serve you again and we hope soon and look forward to your visit . Atte: Juan Jose Santos Franco General Manager

Chattanooga, Tennessee
Reviewed 16 June 2016

I stayed here with a group for two nights in San Jose. The rooms were comfortable and I had privacy in my room. The best part of the stay was the amazing, I repeat, AMAZING, breakfast! Traditional Costa Rican fruits, rices and beans, eggs, juices, jams, and coffees. There was even an omelette station! There is a gift shop in...

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1Thank MRBeachgirl
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Good morning MRBeachgirl; First of all we thank you by the time invested in make us your kind comments . For all of us it was a pleasure to serve you again and we hope soon and look forward to your visit . Atte: Juan Jose Santos Franco General Manager

Kingsport, Tennessee
Reviewed 12 June 2016

This hotel could have been any airport hotel anywhere, but it was close to the airport. The food in the dining room was decent, but the only bar area was a small, noisy corner of the restaurant. The pool area was nice as was the fitness center, but there was no space for a group to gather when it was...

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Helpful?
Thank travelingmom54
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Very good afternoon Mrs. travelingmom54 First of all, we wish to thank invested to send us your comments regarding your experience in our hotel time. For all our staff it is and will be a commitment to satisfy our customers. We hope your visit next time and register you our frequent guest program that, with only 15 cumulative nights you...

Kailua-Kona, Hawaii
Reviewed 14 May 2016

This hotel is conveniently located for use of the airport coming or going. Very spacious, clean, comfortable, and nice food. Staff are friendly and helpful. Wifi is free and requires no password. Excellent price point.

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Helpful?
Thank Kona-KonaKen
Juan F, Gerente at Quality Hotel Real San Jose, responded to this review

Good morning Mr Kona-konaken ; First of all we thank you invested in us your kind comments time. For us it was a pleasure to serve you again and we look forward to your visit . Atte: Juan Jose Santos Franco General Manager

Cartago, Costa Rica
Reviewed 12 May 2016

This Hotel unlike many other in America, offers a great hot breakfast. Its most like a brunch including many traditional dishes of Costa Rica. You will be satisfied until dinner!!!!! It has a nice pool and a gym outside the building that is very relaxing. You can enjoy your mornings almost like in a resort.

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Helpful?
Thank lmendez_37
Juan F, General Manager at Quality Hotel Real San Jose, responded to this review

Dear lmendez_37 Thank you for choosing the Quality Hotel Real San Jose for your visit to San Jose, it was our pleasure to have you as a guest. It is great to read your review and see comments like how amazing you think our breakfast is, and that you can relax here like in a resort. I am glad that...

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Free Parking
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Breakfast
  • Bar/Lounge
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Pool
  • Restaurant
  • Fitness Centre with Gym / Workout Room
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
  • Free Breakfast
  • Meeting Rooms
  • Banquet Room
  • Multilingual Staff
  • Conference Facilities
  • Dry Cleaning
  • Laundry Service
  • Self-Serve Laundry
Official Description (provided by the hotel)
The Quality Hotel Real San Jose is conveniently located in the new business and entertainment center of Santa Ana district, in San Jose, Costa Rica. Within the hotel's perimeter guests can find two options for casual dining and a locally renowned Spanish restaurant, La Masía. Forum office park is in front of the hotel and Juan Santamaria International Airport is just six miles away. Multiplaza Escazu shopping mall and Plaza Roble Corporate Center are 4 miles away from our lobby. At our restaurant, guests can start the day with a complimentary breakfast prepared by our chef on our omelet station, or enjoy a full breakfast buffet with fresh and healthy options. Our restaurant also offers an exciting selection for lunch and dinner. At the hotel's bar, guests can enjoy handcrafted cocktails in the evenings. Guestroom dining is available with 24-hour room service. The hotel features a well-equipped fitness center, an outdoor pool and free parking for up to 200 vehicles. The hotel's meeting space can accommodate business and social activities up to 70 guests in a reception setting, while our outdoor pool area is the ideal venue for cocktails or special dinners. All guestrooms have been thoughtfully decorated and feature an array of modern amenities such as free high streaming speed Internet, coffee makers, flat screen TV and cable with 12 HD channels, an iron and ironing board. The hotel offers 16 mini suites equipped with a mini fridge, microwave, stereo, king size bed and a small living room with a sofa bed. Whether visiting San Jose for leisure or business, the Quality Hotel Real San Jose is ideal for accommodating your lodging needs. Our multilingual staff looks forward to welcoming you to beautiful Costa Rica. ... more   less 

Additional Information about Quality Hotel Real San Jose

Address: Autopista Prospero FernandezCostado Este Forum, Santa Ana 60-6155, Costa Rica
Region: Costa Rica > Province of San Jose > San Jose Metro > Santa Ana
Price Range: €70 - €105 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Quality Hotel Real San Jose 3*
Number of rooms: 153
Reservation Options:
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Also Known As:
Quality Inn Santa Ana
Quality Hotel Santa Ana
Quality Hotel Real San Jose Costa Rica/Santa Ana
Hotel Style:
#5 Business Hotel in Santa Ana
#6 Family Hotel in Santa Ana
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Questions & Answers

Here's what travellers have asked, with answers from Quality Hotel Real San Jose staff and other travellers.
6 questions
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Pendleton, Oregon
over a year ago
Pendleton, Oregon
over a year ago
Knoxville, Tennessee
Marshall, MI
over a year ago

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Questions? Get answers from Quality Hotel Real San Jose staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Large comfortable beds,wifi ,ac,coffee ”
 of 5 bubbles Y1306OPsharonp, 15 Oct 2016 | Read review
“hight floors are better”
 of 5 bubbles Carlosautoser, 30 Jun 2016 | Read review
“Stay away from pool area if you are concerned about noise.”
 of 5 bubbles MRBeachgirl, 16 Jun 2016 | Read review
“Any room seemed to be quiet.”
 of 5 bubbles travelingmom54, 12 Jun 2016 | Read review
“Request a room facing away from the highway”
 of 5 bubbles sand875, 18 Feb 2016 | Read review
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