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Hotel & Resorts BEPPUWAN

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1825 Hiramichi, Hiji-machi, Hayami-gun 879-1508 Oita Prefecture
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US$117
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Free cancellation until 31/07/22
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Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
Traveller (212)
Room & Suite (77)
Dining (29)
Payments made by partners impact the order of prices displayed. Room types may vary.

About

#1 of 5 hotels in Hiji-machi
Location
Cleanliness
Service
Value
The term you're probably familiar with: "hell on earth". Well, it just so happens that in Beppu there are seven! Now who isn't curious to check this out? Well, it just so happens the Hotel & Resorts BEPPUWAN is located close to all seven of these "Hell" hot springs, however these are not hot springs for people to bathe in. Don't worry though, the hotel has its own hot spring, so you can enjoy a more heavenly experience without being cooked alive.
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Property amenities
Free parking
Free High Speed Internet (WiFi)
Pool
Sauna
Bar / lounge
Bicycle rental
Karaoke
Children Activities (Kid / Family Friendly)
Parking
Wifi
Coffee shop
Restaurant
Breakfast available
Breakfast buffet
Vending machine
Shuttle bus service
Business Centre with Internet Access
Conference facilities
Banquet room
Meeting rooms
Spa
Hot spring bath
Massage
Baggage storage
Chapel / shrine
Concierge
Gift shop
Non-smoking hotel
Shops
Dry cleaning
Laundry service
Self-serve laundry
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Room features
Air conditioning
Safe
Seating area
Refrigerator
Flatscreen TV
Bath / shower
Complimentary toiletries
Hair dryer
Room types
Ocean view
Non-smoking rooms
Suites
Family rooms
Smoking rooms available
Good to know
HOTEL CLASS
HOTEL STYLE
Family
Languages Spoken
English, Japanese
252Reviews2Q+A6Room tips
Traveller rating
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Wander & Wonder wrote a review Nov 2019
Singapore, Singapore1643 contributions301 helpful votes
Stayed one night at Hotel Resorts Beppuwan, situated on a raise elevation with a great open view of Beppu Bay. The rooms were clean and spacious with beds. The onsen there has 2 hot pools and 1 cold pool. Service and food were good.
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Date of stay: November 2019Trip type: Travelled as a couple
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Response from BeppuwanCS, フロント オフィス マネージャー at Hotel & Resorts BEPPUWAN
Responded 23 Nov 2019
Thank you for your staying our hotel. Thank you for your review that makes me happy. Thank you.
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Janet M wrote a review Nov 2019
Cardiff, United Kingdom30 contributions16 helpful votes
We chose this hotel as a local ( to us) travel company was using it as a base and thought it would be up to standard. Most disappointed with almost everything. The swimming pool was closed, despite it being 28 deg. Reception staff spoke very little English. Rooms very tired, not clean and need of immediate refurbishment. Breakfast adequate. Shuttle bus was good as hotel was a long way out of town. The best thing about this hotel was the view.
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Date of stay: October 2019
Cleanliness
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Response from BeppuwanCS, フロント オフィス マネージャー at Hotel & Resorts BEPPUWAN
Responded 2 Nov 2019
Thank you for your staying our hotel. Thank you for your comments. There are some rooms renovated. The swimming pool and all rooms renovation are future task.
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MerryH375 wrote a review Oct 2019
Sydney, Australia21 contributions2 helpful votes
The hotel staff were amazingly helpful & courteous BUT the rooms, whilst much bigger than most in Japan, were so soiled & dilapidated. Very sad to find this as cleanliness is paramount in Japan - obviously not all their guests appreciate this culture. The rooms need a complete revamp but rest of hotel & restaurants were fantastic.
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Date of stay: October 2019
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Response from BeppuwanCS, フロント オフィス マネージャー at Hotel & Resorts BEPPUWAN
Responded 29 Oct 2019
Thank you for your staying our hotel. We are sorry, you were not satisfied in your room.There are some renovation rooms. It is a subject for future task all rooms renovation. Thank you for your comment.
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Wolst wrote a review Oct 2019
Sydney, Australia209 contributions113 helpful votes
Hotel in need of a thorough refurbishment and twenty minutes drive out of the town of Beppu. Stayed for the quarter finals of the Rugby World Cup, three nights and paid $1500. Was not worth it. Room was heavily stained and doubt many people would actually choose to stay here again. Then again, if Hello Kitty is your thing....
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Date of stay: October 2019Trip type: Travelled as a couple
2 Helpful votes
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Response from BeppuwanCS, フロント オフィス マネージャー at Hotel & Resorts BEPPUWAN
Responded 29 Oct 2019
Thank you for your staying our hotel. We are sorry to hear that you were not happy. There are some renovation rooms. It's our hotel future task all rooms renovations. Thank you for your comments.
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KvH wrote a review Sep 2019
1 contribution1 helpful vote
The hotel clearly wants bad reviews removed, my first review on Google was removed. The staff does not respect the "DO NOT DISTURB" sign. They woke me up after I went to sleep early. When the staff member noticed me waking up, he/she ran out. Within a few minutes the phone kept ringing. I needed to pull the plug of the phone. Breakfast was bad, the cooked fish was still swimming, in fat. Fins were still on. I went to seven eleven to get something to get the bad taste of the fish out of my mouth. Tho get there I needed to walk on the road to get there. No footpad or stairs.
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Date of stay: September 2019Trip type: Travelled as a couple
1 Helpful vote
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Response from BeppuwanCS, フロント オフィス マネージャー at Hotel & Resorts BEPPUWAN
Responded 21 Sep 2019
Thank you for your staying our hotel. We are sorry to hear that you were not happy. We will check why happened. Your comments are used to improve our service. Thank you.
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tifftiffanyli wrote a review Aug 2019
Hong Kong, China64 contributions69 helpful votes
We arrive at night and the hotel is a bit difficult to locate. The size of the rooms are big but the lightening is a bit dim. However, the breakfast buffet is nice! The room is with sea view which is nice. However, there are no shops or restaurants nearby although there is a convenience stop across the street.
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Date of stay: September 2018
Location
Cleanliness
Service
6 Helpful votes
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Response from BeppuwanCS, フロント オフィス マネージャー at Hotel & Resorts BEPPUWAN
Responded 14 Aug 2019
Thank you for your review. We are glad hear that you enjoyed breakfast buffet. Thank you.
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thúy wrote a review Nov 2018
15 contributions6 helpful votes
the hotel is next to the sea. on the left is moutain. this hotel base on beppu , oita japna where famous with hot spring. it is called " hot spring city". the staffs is friendly and hotel service is ven more amazing
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Date of stay: July 2018
Value
Service
Sleep Quality
Trip type: Travelled on business
Room Tip: book the good hotel you can get a good room
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1 Helpful vote
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Response from Seaside49005818727, フロント オフィス マネージャー at Hotel & Resorts BEPPUWAN
Responded 4 Dec 2018
Thank you for your stayed our hotel. We're glad to hear that your staying was really enjoyed and comfortable. Thank you.
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travelbugManila wrote a review Feb 2018
Muntinlupa, Philippines108 contributions64 helpful votes
I knew from previous reviews that this was a huge hotel but booked it anyway because it was the Chinese New Year and all our other preferences were unavailable. This is a massive property whose big advantage is the breathtaking views of the sea you get from the rooms and the public areas. That’s about it. We got the only available room; the Hello Kitty room which was basically just an average room with a huge Hello Kitty doll, wallpaper, bed covers and Hello Kitty kiddie chairs. The room was old and dated; certainly not worth the price we paid. Generally, the entire hotel looks old. Expectedly it was packed with Chinese groups celebrating the New Year. Dinner at the Japanese restaurant was ok; certainly not exceptional. The Onsen was all right. There’s a shuttle from and to the station twice a day. Beware that there is nothing near the hotel. The staff was friendly.
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Date of stay: February 2018Trip type: Travelled as a couple
1 Helpful vote
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Hasan Arif wrote a review Sep 2017
Dhaka City, Bangladesh189 contributions83 helpful votes
The location of the hotel is both an advantage and a disadvantage. Due to its location, it offers a great view of the Beppu bay from your room. But it is a bit away from Beppu city. If you don't have a car, and here for a few days, it may be problematic. Rooms are comparatively spacious. Very popular with group tourists.
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Date of stay: September 2017
Value
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Trip type: Travelled on business
Room Tip: Sea view rooms of course!
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Allyson B wrote a review Sep 2017
Okinawa Prefecture, Japan55 contributions13 helpful votes
Super disappointed about this place. Came here for my daughters birthday weekend because of the Hello Kitty rooms. The carpet in the corridor leading to rooms is disgusting and dirty. Because it's pink, it's very obviously dirty. The Hello Kitty room that we had was gross. Literally every other room has carpet, except ours. Maybe it's because it's assumed that kids are gross, but I doubt it. Kids stay in the other rooms in the hotel which are carpeted. We stayed in the hotel for dinner the first night to eat at the Chinese restaurant and it was expensive and mediocre. Breakfast buffet was okay. Had we not been here for my kids birthday we definitely would've left and stayed at another hotel.
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Date of stay: September 2017Trip type: Travelled with family
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PRICE RANGE
US$78 - US$105 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
beppu wan royal hotel
LOCATION
JapanKyushuOita PrefectureHayami-gunHiji-machi
NUMBER OF ROOMS
287
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Frequently Asked Questions about Hotel & Resorts BEPPUWAN
Which popular attractions are close to Hotel & Resorts BEPPUWAN?
Nearby attractions include Sea Garden Hiji (0.8 km) and Beppu Tsuge Crafts (1.0 km).
What are some of the property amenities at Hotel & Resorts BEPPUWAN?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Hotel & Resorts BEPPUWAN?
Top room amenities include air conditioning, a flat screen TV, and a refrigerator.
What food & drink options are available at Hotel & Resorts BEPPUWAN?
Guests can enjoy an on-site restaurant, a lounge, and breakfast during their stay.
Is parking available at Hotel & Resorts BEPPUWAN?
Yes, free parking is available to guests.
What are some restaurants close to Hotel & Resorts BEPPUWAN?
Conveniently located restaurants include Kaisen Ippachi, Ura Rich Hills, and Hotel & Resorts Beppuwan Lounge la Mere.
Are there opportunities to exercise at Hotel & Resorts BEPPUWAN?
Yes, guests have access to a pool and a sauna during their stay.
Does Hotel & Resorts BEPPUWAN have an airport shuttle?
Yes, Hotel & Resorts BEPPUWAN offers an airport shuttle for guests. We recommend calling ahead to confirm details.
Are any cleaning services offered at Hotel & Resorts BEPPUWAN?
Yes, dry cleaning and laundry service are offered to guests.
Does Hotel & Resorts BEPPUWAN offer any business services?
Yes, it conveniently offers a business centre, meeting rooms, and a banquet room.
Which languages are spoken by the staff at Hotel & Resorts BEPPUWAN?
The staff speaks multiple languages, including English and Japanese.