We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Map
Satellite
Map updates are paused. Zoom in to see updated info.
Reset zoom
Updating Map...
22/11/2017 23/11/2017
    There are no pins in your viewport. Try moving the map or changing your filters.
    • {providername} {price}
    {providername} {price}
      {listitems}
    {sold_out_text}
    We can't find prices for this accommodation
    From {rate_price} {rate_periodicity}

    Hotel Sierra resort Hakuba

    Mizubasho Onsen, Hakuba-mura, Kitaazumi-gun 399-9301, Nagano Prefecture
    011 81 261-72-3250
    Hotel website
    Save
    Lowest prices for your stay
    22/11/2017Check In 23/11/2017Check Out
    1 room, 2 adults, 0 children
    Lock in the lowest price from our partners
    US$185US$199
    View Deal
    Traveller (414)
    Room & Suite (239)
    Dining (57)
    Hakuba Onsen Ryokan Shiroumaso
    139 reviews
    #2 of 101 hotels in Hakuba-mura
     
    Hakuba Resort Hotel La Neige Higashikan
    129 reviews
    #3 of 101 hotels in Hakuba-mura
     
    Hakuba Tokyu Hotel
    232 reviews
    #5 of 101 hotels in Hakuba-mura
     
    Hakuba Mominoki Hotel
    206 reviews
    #6 of 101 hotels in Hakuba-mura
     
    Overview
    • Excellent76%
    • Very good17%
    • Average4%
    • Poor2%
    • Terrible1%
    Travellers talk about
    “green curry” (19 reviews)
    “miso soup” (17 reviews)
    “free snacks” (9 reviews)
    Free Wifi
    Free Parking
    Breakfast included
    Air Conditioning
    Pool
    Non-Smoking Rooms
    Restaurant
    Free Shuttle or Taxi Services
    Family Rooms
    Concierge
    Pets Allowed
    Spa
    Wheelchair Access
    Conference Facilities
    Laundry Service
    Self-Serve Laundry
    Shuttle Bus Service
    Private Balcony
    4.0 Star Hotel
    All hotel details
    Offers from Hotel Sierra resort Hakuba
    Special Offer: Package Deal
    {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","moduleList":["handlers"],"divClasses":"prw_rup prw_ibex_photo_carousel","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"},"dust":{"nav_controls":"ibex_photo_carousel__nav_controls"}},"scriptFlags":null}
    Hakuba Onsen Ryokan Shiroumaso
    139 reviews
    #2 of 101 hotels in Hakuba-mura
     
    Hakuba Resort Hotel La Neige Higashikan
    129 reviews
    #3 of 101 hotels in Hakuba-mura
     
    Hakuba Tokyu Hotel
    232 reviews
    #5 of 101 hotels in Hakuba-mura
     
    Hakuba Mominoki Hotel
    206 reviews
    #6 of 101 hotels in Hakuba-mura
     
    Rooms
    22 Nov23 Nov
    |
    1 room, 2 adults, 0 children
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    Show Available Rooms
    Sorry, this partner no longer has rooms available on TripAdvisor. Please visit one of our 11 partner sites to see rooms from US$185.
    We're sorry, there are no rooms available on TripAdvisor. Please change your dates, or view all Hakuba-mura hotels with availability
    Standard Room

    Getting you more information on this room

    Free Cancellation
    Select
    {"BOOKING_FEATURES": ["IB_PRICES_OUTSIDE_ROOM_BUTTON","IB_STREAMLINED_SELECTED_ROOM","IB_SHOW_EMAIL_FOR_INSECURE_LOGIN","VISA_SPONSORSHIP_WEB","IB_EXIT_INTERRUPTER","RCMS_INLINE_ROOM_GRID_MAX_OCC","IB_SHOW_AMENITIES_AS_ICONS","IB_POST_BOOKING_LOGIN","IB_IRG_PERFORMANCE_METRICS","IB_IRG_MATCH_META","META_AIR","CHILDREN_SEARCH","IB_INLINE_ROOM_GRID","ATTRACTIONS_REMOVE_PAYMENT_ADDRESS_FIELDS","IB_TIME_OF_STAY_PAYMENT_TYPES_V3","IB_DW_CCNAME_WITH_AUTOCOMPLETE","IB_IRG_PERFORMANCE_METRICS_MOBILE","IBEX_HIGH_EQUITY_BRANDING","IB_PRICE_WINS_POST_TX","IB_BOOKNOW_CLEAN_WITH_ICON_SHORT_BTN","IB_BOOKING_FORM_FAVICON","STORED_CARDS","IB_PRICE_WINS_COPY","IB_URGENCY_BLOCK"] , "IMPRESSION_KEY": "f6e428103a1f4ab4a0e9bcab14a618c3", "roomSelectionModel": {"partnerInfos":[],"multiplePartners":false,"polling":{"locationId":670212,"bookingSessionId":null,"detailedAvailabilityKey":null,"commerceContentIds":[],"additionalContentIds":[],"pollCount":0,"checkin":{"day":22,"month":11,"year":2017},"checkout":{"day":23,"month":11,"year":2017},"adults":2,"child_rm_ages":"","rooms":1,"display_rooms":300,"entryPrice":-1,"entryCurrency":"USD","complete":false,"formKey":"","showAllRooms":true,"genNewBookingSessionId":false,"winningProviderAtClick":"","selectedRoomKey":null,"impressionKey":"f6e428103a1f4ab4a0e9bcab14a618c3","navArea":null,"referringServlet":"Hotel_Review","highestMetaPrice":199,"lowestMetaPrice":185,"additionalPartner":false,"highestMetaPriceDisplay":199,"roomsToVerify":[],"clazz":null},"summary":null,"unavailable":true,"metaOffers":[],"mismatchCheckModel":null,"totalMediaCount":0,"hotelPhotos":[],"noticeHeaderMessage":null,"moreProviders":null,"lowestPricePartner":null,"showAllRooms":true,"isMetaCheaper":false,"isBookingLessThanOrEqualToMeta":null,"avgHistoricalPrice":0.0,"avgHistoricalDisplayPrice":null,"expressBookState":{"hasFullTravelerInfo":false,"hasReducedBillingInfo":false,"hasFullBillingInfo":false},"highestMetaPrice":199,"lowestMetaPrice":185,"highestMetaPriceDisplay":199,"hotelName":"Hotel Sierra resort Hakuba","hasSpecialTimeOfStayTaxes":false,"trackingTree":null,"trackingTreeId":null,"showPriceHoverTooltip":false,"trackingContext":"eyJzdGF0ZSI6IkhPVEVMX0FVQ1RJT04iLCJwIjoiSFJfTWFpbkNvbW1lcmNlIiwiaWRzIjp7IkJGSyI6ImY2ZTQyODEwM2ExZjRhYjRhMGU5YmNhYjE0YTYxOGMzIiwiQUlLIjoiMjAyYTg4OWU0MGI1NDlmMDliNThkYWRkOWYxNDdhYTUifSwiZW50cnlTZXJ2bGV0IjoiSG90ZWxfUmV2aWV3In0=","cheaperPricesExist":false,"enableLPF":false,"priceDropPercent":0,"canExpandRooms":false,"expandRoomsToAllPartners":false,"roomSelectionKey":null,"useSupplierDirectTreatment":false,"isSupplierDirect":false,"showProviderSeparator":false,"clazz":null,"isPriceDrawerEnabled":false,"seeMoreMessage":null,"seeMoreIFrameMessage":null,"isPricelineCom":false,"isMetaMarketingLandOnBookingFormEnabled":false}, "ibAvailability": false, "metaAvailability": true, "topOfferIsIB": false, "numHacTries": -1, "checkIn": "22/11/2017", "checkOut": "23/11/2017", "lowestPrice": "US$185", "hasDates": true, "hacComplete": false, "contentIdMappings": {"79461915":"CheapTicketsEWS","78909501":"OrbitzEWS","109310378":"HotelsCom2IB","65712817":"Hotwire","80241924":"AgodaIB","32642349":"Expedia","32440848":"BookingCom"}, "pollingEnabled": false, "preventScroll": false, "offerClickToken": null, "conditionalUpdate": false, "mightGetRooms": true, "divClasses": "ppr_rup ppr_priv_hr_inline_room_grid_hsx", "singlePartnerRoomGridWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_hsx","template":"ibex_room_grid_hsx__widget","moduleList":["handlers","tracking"],"divClasses":"prw_rup prw_ibex_room_grid_hsx","js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))","tracking":"(ta.prwidgets.getjs(this,'tracking'))"},"dust":{"sub_header":"ibex_room_grid_hsx__sub_header"}},"scriptFlags":null}, "multiPartnerRoomGridWidget": null, "mismatchMessage": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_mismatch_message","template":"ibex_mismatch_message__widget","moduleList":["handler"],"divClasses":"prw_rup prw_ibex_mismatch_message","js":{"handler":"(ta.prwidgets.getjs(this,'handler'))"},"dust":{}},"scriptFlags":null}, "maxRoomsToShow": 300, "isTablet": false, "roomGridRowWidget": {"containerClass":null,"containerAttributes":null,"widget":{"name":"ibex_room_grid_row_hsx","template":"ibex_room_grid_row_hsx__widget","moduleList":[],"divClasses":"prw_rup prw_ibex_room_grid_row_hsx","js":{},"dust":{"amenities":"ibex_room_grid_row_hsx__amenities","condition_col":"ibex_room_grid_row_hsx__condition_col","price_text":"ibex_room_grid_row_hsx__price_text","reservation_col":"ibex_room_grid_row_hsx__reservation_col"}},"scriptFlags":null}, "mismatchMessageLightbox": null, "deviceInfo": "OtherOS OtherBrowser", "bookOnTripAdvisor": "Book on <img class=\"ibHeaderImg\" alt=\"TripAdvisor\" src=\"https:\/\/static.tacdn.com\/img2\/branding\/rebrand\/TA_logo_primary.png\"\/>"}
    Write a Review
    Reviews (429)
    There are newer reviews for Hotel Sierra resort Hakuba
    See the most recent reviews
    Traveller rating
    Traveller type
    Time of year
    Language
    • More languages

    11 - 15 of 157 reviews

    Reviewed 15 February 2017

    Stayed for 3 nights in January 2017, family with kids aged 9 and 11. The hotel staff a very friendly, efficient and most speak English very well. The best things about the resort: (1) great facilities that suit families, our children happily played pool and...More

    2  Thank unhappyfamily886
    Reviewed 5 February 2017 via mobile

    Our stay at sierra resort was perfect . The facilites in the resort are unbeatable , You have all you need to enjoy your stay. The rooms are spacious , nice and with a beautiful view on the garden . The breakfast is good ,...More

    Thank ryo85
    Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded 10 February 2017

    Dear ryo85, Thank you very much for your positive review. We are glad to know that you had a wonderful stay in our resort. It is a pleasure for us to give the best that we can. Get well soon. We hope you'll come back...More

    Reviewed 31 January 2017 via mobile

    I stayed at the Sierra Hotel from 5th to 13th Jan 2017 with my 2 young sons. We picked the hotel based purely on TripAdvisor reviews which were totally correct. I cannot fault the Sierra hotel, in particular for families. Any negative reviews about this...More

    Thank CraigCarson43
    Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded 2 February 2017

    Dear guest, Thank you for your time to review our resort. We are so happy to know that you had a wonderful stay with your family in Sierra resort. And, thank you for trusting Tripadvisor! See you again in Hakuba.. Best regards, Michelle Ramos Sierra...More

    Reviewed 29 January 2017 via mobile

    Exceptional service from all staff with great communal areas to relax in. The hotel is luxurious with free food and drinks in most rooms. Staff are very welcoming and always ready to help with any questions including restaurant reservations, travel arrangements and other bookings. I...More

    1  Thank Natasha21220
    Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded 2 February 2017

    Dear guest, Thank you very much for your positive review. We are glad to know that you had enjoyed your stay in our resort. It is a pleasure for us to give you a memorable stay! We are looking forward to meeting you again. Best...More

    Reviewed 17 January 2017 via mobile

    The staff were fantastic, really went out of their way to find a doctor for us on a Sunday, cannot thank the girls at the desk and shuttle bus driver enough for their care and attention. We were very appreciative of the staff being able...More

    Thank Hfamilyonholiday
    Response from SierraWork, Front Desk Officer at Hotel Sierra resort HakubaResponded 17 January 2017

    Dear guest, Thank you for the positive review. We are glad to know that you had a wonderful stay in Sierra resort. How are you feeling now? we hope your are feeling well. We are looking forward to seeing you again. Best regards, Michelle Ramos...More

    Hakuba Onsen Ryokan Shiroumaso
    139 reviews
    #2 of 101 hotels in Hakuba-mura
     
    Hakuba Resort Hotel La Neige Higashikan
    129 reviews
    #3 of 101 hotels in Hakuba-mura
     
    Hakuba Tokyu Hotel
    232 reviews
    #5 of 101 hotels in Hakuba-mura
     
    Hakuba Mominoki Hotel
    206 reviews
    #6 of 101 hotels in Hakuba-mura
     
    About
    Awards & Recognition
    Travellers' Choice2017 Winner
    Certificate of Excellence
    Amenities
    • Top amenities
    • Restaurant
    • Free Parking
    • Spa
    • Breakfast included
    • Pool
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Children Activities (Kid / Family Friendly)
    • Shuttle Bus Service
    • Breakfast included
    • Laundry Service
    • Concierge
    • Multilingual Staff
    • Self-Serve Laundry
    • Conference Facilities
    • Meeting Rooms
    • Banquet Room
    • Room amenities
    • Air Conditioning
    • Refrigerator in room
    • Things to do
    • Restaurant
    • Spa
    • Hot Tub
    • Outdoor pool
    • Pool
    Details
    • Price range
    • US$180 - US$535 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Hotel Style
    • #1 Onsen Hotel in Hakuba-mura
    • #1 Spa Hotel in Hakuba-mura
    • #1 Ski-In / Ski-Out Hotel in Hakuba-mura
    • #1 Family Hotel in Hakuba-mura
    • #1 Luxury Hotel in Hakuba-mura
    • #9 Best Value Hotel in Hakuba-mura
    • #10 Romantic Hotel in Hakuba-mura
    • Room types
    • Non-Smoking Rooms ,
    • Family Rooms ,
    • Accessible rooms
    • Number of rooms
    • 74
    • Reservation Options
    • TripAdvisor is proud to partner with Agoda, Booking.com, Travelocity, Hotels.com, Expedia, Orbitz, Cancelon, TripOnline SA, Cheap Tickets, Rakuten, KNT-CT Holdings Co.,Ltd.(YOKOSO Japan), Hotwire and Ctrip TA so you can book your Hotel Sierra resort Hakuba reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
    • Location
    • Japan >
    • Chubu >
    • Nagano Prefecture >
    • Kitaazumi-gun >
    • Hakuba-mura >
    • Hakuba happou Onsen
    • Also Known As
    • Sierra Resort Hakuba Hotel Hakuba-Mura ,
    • Hotel Sierra Resort Hakuba Hakuba-Mura, Japan - Nagano Prefecture
    Add Photo Photos
    Traveller (414)
    Room & Suite (239)
    Dining (57)
    Pool & Beach (9)
    Hotel & Grounds (442)
    Bathroom (11)
    Family and Play Areas (7)
    Business Centre & Event Rooms (2)
    Nearby
    Hakuba Mominoki Hotel
    206 reviews
    3.81 km away
     
    Hakuba Tokyu Hotel
    232 reviews
    3.81 km away
     
    Hakuba Resort Hotel La Neige Higashikan
    129 reviews
    3.58 km away
     
    Hakuba Onsen Ryokan Shiroumaso
    139 reviews
    4.03 km away
     
    Nearby Restaurants
    Sobadokoro Furusato
    9 reviews
    1.60 km away
    Soba-dokoro Furusato
    8 reviews
    1.59 km away
    Grindel
    39 reviews
    3.64 km away
    Hakuba Brew Pub
    38 reviews
    2.26 km away
    Nearby Attractions
    Hakuba Happoone Ski Resort
    616 reviews
    4.28 km away
    Tsugaike Kogen Ski Resort
    71 reviews
    2.12 km away
    Hakuba Norikura Onsen Ski Resort
    32 reviews
    3.48 km away
    Hakuba
    233 reviews
    4.24 km away
    Ask a question
    Questions & Answers
    JENKINSWILSON
    28 July 2017|
    AnswerShow all 4 answers
    Response from SierraWork | Property representative |
    Thank you so much for contact us, and answering the question! We have a public onsen, and 4 private onsens. these are not allow to wear swim clothes. If you would like to go to private onsen, please let us know when you... More
    1
    Vote
    Google Translation
    Hayleey95
    2 November 2016|
    Answer
    Response from SierraWork | Property representative |
    Hello, We have snowboard rental shop in our hotel. You are able to do that when you check in. Booking Snow monkey tour is also available then, But it is very busy, so we would recommend you to book the tour in advance.
    1
    Vote
    Google Translation
    Jemma H
    31 July 2016|
    AnswerShow all 4 answers
    Response from jdf21st | Reviewed this property |
    Small ski rental shop at hotel has enough kit, if a bit standard, all good quality and reasonable - if in doubt ask their Staff (this is a good general rule at Sierra Resort!) There are other outlets e.g. near Happo-one, of... More
    1
    Vote
    Room Tips
    "We lived in room 307 and it was a very short walk to the onsen baths. I am guessing getting any room..."
    Read review
    "Choose rooms that are radiantly heated with in the floor hot water and could be augmented with hot force air."
    Read review
    "Junior suite is great if you're a 2 adult, 2 child family"
    Read review
    "Great for skiing holidays!"
    Read review
    Is This Your TripAdvisor Listing?
    Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more. Claim Your Listing