We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
New! Find and book your ideal hotel on TripAdvisor — and get the lowest prices

Hakuba Tokyu Hotel

Show Prices
Certificate of Excellence
Book on TripAdvisor
Trusted partner. We work with to make your booking as easy as possible.
Secure payments. We use industry-leading practices to keep your information secure.
Enter dates for best prices
powered by PriceFinder
1 room
Check In Check Out
Please enter your travel dates to continue
Check Availability
Compare best prices from top travel sites
and 8 more sites!
Professional photos
Hakuba Tokyu Hotel
View Map
{"widget":{"name":"ibex_photo_carousel","template":"ibex_photo_carousel__widget","dust":{"nav_controls":"ibex_photo_carousel__nav_controls"},"divClasses":"prw_rup prw_ibex_photo_carousel","moduleList":["handlers"],"js":{"handlers":"(ta.prwidgets.getjs(this,'handlers'))"}},"scriptFlags":null,"containerClass":null}
Add Photo Write a Review

200 Reviews from our TripAdvisor Community

Traveller rating
Traveller type
Time of year
  • More
There are newer reviews for Hakuba Tokyu Hotel
See the most recent reviews
Showing 80: English reviews
Level Contributor
98 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 198 helpful votes
Reviewed 5 June 2011

We stayed in this hotel with 2 kids, age 6 and 7 years old, traveling on our own. I was surprised to see westerners working in the hotel, so there was no problem communicating with the hotel staff, even though we do not speak any Japanese. The hotel is not luxurious but clean and comfortable. We paid more for a... More 

5 Thank Rosamund
Sydney - Australia
Level Contributor
35 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 9 January 2011

Greatly enjoyed my stay at the end of December 2010 in Hakuba at Tokyu hotel. Was surprised how much larger Tokyu was than I expected when we turned up, the two restaurants and bar area were of quite a good size and the hotel has many rooms. After spending some time walking and skiing around Hakuba I do think it... More 

2 Thank DavidK-aust
Wan Chai
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 16 October 2010

We had an excellent stay in early April to catch some late season skiing. The hotel staff were very helpful with good recommendations on places to eat and where to ski. The room was fairly well sized for Japan and comfortable enough with views towards the mountains. As others have mentioned the breakfast was really very good and worth taking... More 

Thank Hoj_in_HK
Perth, Australia
Level Contributor
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 18 May 2010

Everything was superb, from check in to check out two weeks later. Our room was very spacious (deluxe or superior, cannot remember) plus a balcony and with a view of the mountain . Breakfast was one of the most enjoyable times during our stay. Warm and cosy, fantastic food, floor to ceiling windows with superb views of the mountain and... More 

1 Thank Elbs
Port Melbourne
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 24 February 2010

Room was spacious and had everything you would want (including VERY effective geating). Staff very helpful and some speak excellent English. We hired our ski gear from hotel for reasonable rates. Only 5-10 mins walk to the ski lifts - there is also a shuttle bus at front door. Would definitely stay here again.

Thank Magentalovely
Level Contributor
59 reviews
59 hotel reviews
common_n_hotel_reviews_1bd8 153 helpful votes
Reviewed 20 January 2010

Hakuba was one of the places I always wanted to visit and we stayed 3nights at Hakuba Tokyu. Very satisfied and wished to visit again. Interesting special rates were offered on various internet sites to celebrate the hotel's 50th anniversary for this low season. The hotel is located not far from the train station where we rented a car(10-15 min... More 

1 Thank porta
Los Angeles
Level Contributor
75 reviews
48 hotel reviews
common_n_hotel_reviews_1bd8 74 helpful votes
Reviewed 5 June 2009

We stayed for five nights. Our room was very nice - above average size, great view, good amenities. The hotel has a very nice Japanese bath for hotel guests. The shuttle service to the ski slope was efficient but does not run to often. Staff were great across the board - efficient and professional. There were English speaking staff. The... More 

Thank so_traveller
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 20 January 2009

We have just returned from Hotel Tokyo and it has clearly had a makeover. The rooms were modern and fresh with new drapes and bed covers. It was spotlessly clean. The furniture was modern and tasteful. The staff were very friendly and they had multiple English speaking trainee staff from Australia and Europe. The shuttle bus to and from the... More 

4 Thank Maffie1610
New York City, New York
Level Contributor
20 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 21 April 2008

This is a great hotel. This was a ski trip with a large group. We stayed from February 3 - 8, 2008. This is a five star hotel the service was excellent and our group was English speaking only with a few Japanese phases. The furniture was not modern but country and clean. They supply you with robes and slippers.... More 

1 Thank uptownlady
Level Contributor
39 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
Reviewed 19 April 2007

If you want a 5 star hotel at the base of the Hakuba ski fields in Nagano area, this is the place to stay. The site of much of the 1998 winter Olympics, Happo-one (the local village in Hakuba) and the Hakuba Tokyu Hotel give great ski-ing and accomodation. The hotel staff are friendly, there is a ski rental shop... More 

6 Thank levis501

155 photos of this hotel

Traveller photos: See what travellers like you saw

All Traveller Photos (145)
Hotel & Grounds (33)
Room/Suite (12)
View from Room (4)
Dining (7)
Business Centre/Function Rooms (1)
Bathroom (3)
Pool/Beach Area (1)
Other (84)

Management photos: Courtesy of the property manager

All Management Photos (10)
Hotel & Grounds (1)
Dining (1)
Other (8)
Check In Check Out
Hotels you might also like...
Travellers also viewed these Hakuba-mura hotels
Hakuba happou Onsen
Hakuba Highland Hotel
Hakuba Highland Hotel
#3 of 99 in Hakuba-mura
119 reviews
Hakuba happou Onsen
Hakuba Yamano Hotel
Hakuba Yamano Hotel
#11 of 99 in Hakuba-mura
93 reviews
Show Prices
Show Prices
Show Prices
Hakuba happou Onsen
Phoenix Hotel
Phoenix Hotel
#7 of 99 in Hakuba-mura
82 reviews
Hakuba happou Onsen
Hotel Hakuba
Hotel Hakuba
#15 of 99 in Hakuba-mura
125 reviews
Hotel Mont Blanc Hakuba
#20 of 99 in Hakuba-mura
108 reviews
Show Prices
Show Prices
Show Prices


  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Free High Speed Internet ( WiFi )
  • Room Service
About the property
  • Ski-In / Ski-Out
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
Room types
  • Suites
In your room
  • Air Conditioning
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Free Parking
  • Shuttle Bus Service
  • Meeting Rooms
  • Multilingual Staff
  • Room Service
  • Dry Cleaning
  • Laundry Service
  • Banquet Room
  • Self-Serve Laundry

Additional Information about Hakuba Tokyu Hotel

Address: 4688 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range: €153 - €514 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Hakuba Tokyu Hotel 3.5*
Number of rooms: 102
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Hotels.com, Expedia, Fastbooking, Agoda, Rakuten, Orbitz, Travelocity, Odigeo, Priceline and JAPANiCAN so you can book your Hakuba Tokyu Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Hakuba Tokyu Mura
Hakuba Tokyu Hotel Hakuba-Mura, Japan - Nagano Prefecture
Hotel Style:
#5 Ski-In / Ski-Out Hotel in Hakuba-mura
#7 Romantic Hotel in Hakuba-mura
#16 Family Hotel in Hakuba-mura
Is This Your TripAdvisor Listing?
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.
Claim Your Listing

Questions & Answers

Here's what travellers have asked, with answers from Hakuba Tokyu Hotel staff and other travellers.
1 question
Ask a question
Perth, Australia

See all questions (1)

Questions? Get answers from Hakuba Tokyu Hotel staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Choose rooms on the mountain sides for a better view”
 of 5 bubbles Ahmad_AlSalahi, 17 Sep 2016 | Read review
“Ask for double bed and rooms with mountain outlook not on the car park side.”
 of 5 bubbles joolles, 9 Mar 2016 | Read review
“Breakfast is excellent!”
 of 5 bubbles 506sashah, 1 Mar 2016 | Read review
“Ensure you request a room that can have two three quarter beds fit comfortable.”
 of 5 bubbles leonl171, 29 Feb 2016 | Read review
“choose room on the opposite where parking and outdoor onsen is”
 of 5 bubbles olivensthlm, 13 Feb 2016 | Read review
5 of 5
Enter dates for best prices
Check In Check Out
Price Your Stay