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Hakuba Onsen Ryokan Shiroumaso

Travellers' Choice award winner
Ryokan 
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129 Reviews from our TripAdvisor Community

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Showing 105: English reviews
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Ho Chi Minh City, Vietnam
Reviewed 5 days ago NEW

Stayed 7 x nights at this traditional Onsen Ryoken. Family run (Toshi) made us feel at home and offered a wonderful professional stay. Food was first class (Toshi Mum). Location is spot on and February was a great time to visit to enjoy some great snow. Thanks guys.

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Thank CazMac_62
UK
Reviewed 2 weeks ago via mobile

Stayed here for 5 nights after a week touring Jason to ski for a few days. Sadly my son broke his leg on first day 🙄 and hotel were fantastic taking him to the clinic and generally giving us lifts around the resort. The onsen is great but Japanese style male / female so no swimmies. Easy access to the...

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Thank Dr Martyn c
Melbourne, Victoria, Australia
Reviewed 4 weeks ago

Enjoyed a fabulous 5 nights at Shiroumaso where it felt like you were coming home at the end of each day! Toshi and his team/family were warm and helpful. Food was exceptional, and if you are there for the Sake tasting - its a must! We stayed in a traditional Japanese room and just loved it. The Onsen is just...

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Thank montie72
Singapore, Singapore
Reviewed 6 February 2017 via mobile

Celebrated a friend's birthday with a wonderful traditional meal and kind hospitality at Shiroumasou. They provided beautiful kimono tops to wear on top of our clothes. Everything was delicious especially the rainbow trout and tempura! Thank you for the experience.

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Thank estiqueee
Reviewed 25 January 2017 via mobile

We are leaving today, and I am sad we are :( loved everything about this place; Toshi, set breakfast, beautiful futons, amazing view from room, great proximity to ski slopes & amenities, Onsen, architecture! You have to stay here!

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1Thank Liz S
Brisbane, Australia
Reviewed 19 January 2017

Stayed here for 1 night only before moving into rental house for family holiday. This place is very traditional and exactly what we were looking for. The onsen is great and the breakfast in the morning even better. Service from staff was excellent too. Certainly recommend this place and would stay here again.

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Thank AndrewC02
Melbourne, Australia
Reviewed 19 January 2017

Hard to top what has already been said . Before I speak about the Ryokan itself , the host family are simply incredible.. Hardly any wonder that Toshi-san won a manager of the year award last year , not only locally but globally. He is the manager but his whole family is involved - sister co - manages and mother...

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Thank FryMB
Gold Coast, Australia
Reviewed 15 January 2017

If you're after THE greatest host, Toshi-San and his team and family provide INCREDIBLE hospitality so look no further! Hakuba onsen is right in the middle of a ski to door village with all amenities close by- ski shuttles, restaurants, convenience stores. The traditional rooms and beds are warm, cozy and impecible. The breakfasts and dinner is scrumptious. This place...

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Thank Ali S
Reviewed 10 January 2017 via mobile

Our group had a wonderful Japanese experience and ski holiday in the ryokan. The futons were really extremely comfortable, which surprised me. The breakfasts and dinners were amazing, staff were very friendly and spoke English well. We're are planning a second visit this year and are booking the rest of our spring holiday around dates we can fit into Shirouma-so.

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Thank Paula P
Reviewed 10 January 2017

We had a wonderful stay! From the pickup at the station, our host Toshi-San, was full of information, happily answered ALL our many questions. Our traditional rooms were perfect for our experience, and when we finished skiing for the day, the natural onsen was the best tonic. After a six day stay, we were very sad to leave, as the...

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Thank PattyRon M

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
About the property
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free High Speed Internet ( WiFi )
  • Free Internet
  • Public Wifi
Services
  • Free Parking
  • Self-Serve Laundry
Official Description (provided by the hotel)
Resting at the base of Hakuba Happo-one ski area, Shirouma-so is a modern Japanese ryokan (inn) combining both traditional wood and modern Japanese "Wa" architectural styles, resulting in a creative and beautiful design. From the entrance featuring wooden pillars and beams preserved from the building's agricultural beginnings in the Edo period, to rooms with large windows and views of the northern Alps, you can relax, place yourself in the hands of Nature, and refresh yourself in the warmth of this historical ryokan. Shiroumaso is appreciated by many guests as a convenient base for skiing, snowboarding, or the numerous outdoor activities of the summer months, as well as a hub for touring Shinshu, Azumino, and other regions within Nagano. ... more   less 

Additional Information about Hakuba Onsen Ryokan Shiroumaso

Address: 5004 Happo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range: €81 - €354 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Hakuba Onsen Ryokan Shiroumaso 4*
Number of rooms: 15
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Also Known As:
Hakuba Onsen Ryokan Shiroumaso Hakuba-Mura, Japan - Nagano Prefecture
Hotel Style:
#1 Top resorts Hotel in Hakuba-mura
#2 Luxury Hotel in Hakuba-mura
#6 Best Value Hotel in Hakuba-mura
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All the rooms were looking at the mountain view”
 of 5 bubbles pattyronm, 9 Jan 2017 | Read review
“All the rooms are great - ask for a view of the mountain”
 of 5 bubbles LindaB_D12014, 9 Jan 2017 | Read review
“Mountain view rooms are great for skiers who like to watch the mountain and the weather. We were in Karin.”
 of 5 bubbles Stefanie32, 26 Mar 2016 | Read review
“Rooms are charged per person not per room. The rooms in the annex are quieter as they are away from the main lobby area”
 of 5 bubbles wengyeec, 16 Feb 2016 | Read review
“The mountain view is stunning.”
 of 5 bubbles Keyce, 26 Jul 2015 | Read review
5 of 5