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Allure

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Allure
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46 Reviews from our TripAdvisor Community

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Showing 46: English reviews
Sydney, Australia
Reviewed 17 February 2016

We stayed for 2 weeks at Allure and at first were surprised by the things that went wrong. No heating, toilets blocking, restaurant was closed, laundry broken, vending machines broken, breakfast in the bar. We actually chose the lodge as it had a restaurant and laundry. Very disappointing and not what we booked at all. In the end it ended...

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7Thank Tripview2016
New South Wales, Australia
Reviewed 8 February 2016

Based on the information on the website, many features were downright false advertising. No laundry. No restaurant, no gym, no hot water after 10pm, no daily room service, no linen change at all while we stayed (12 days). Heating was a major problem with many of the heaters not working or being turned off. Kero heaters in some rooms were...

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7Thank SnowBunnyZZ
Reviewed 7 February 2016

Weirdly unpleasant place to stay. Owner was friendly enough, but clearly clueless and over-stretched. Rooms were cold and dirty; and the bathrooms were unspeakable. Nowhere to hang, dry or store things in the rooms. Breakfast was vile.

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7Thank Alex H
Tokyo, Japan
Reviewed 2 February 2016 via mobile

Mediocre rooms, beds were not made each day, bathroom not cleaned, no relaxing onsen/bath for apres ski, a very feeble breakfast, new staff left in charge couldn't even provide a taxi number to call for a ride to the lifts. There are so many better places to stay.

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9Thank Andrew H
Sydney, Australia
Reviewed 31 January 2016

Where do you start.... No hot water after 11pm. ...! No underfloor heating (broken) In room Kerosene heaters that time out so you wake up freezing. Common area kerosene heaters also on timeouts so place was very cold and then boiling hot in the lounge. (explains why all the guests were sick at time of writing) Drying room heater on...

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11Thank Dean9876543210
Sydney
Reviewed 26 January 2016

We'd had high hopes for Allure but it really fell short. There were inadequate staff numbers, no restaurant or laundry facilities. If the staff had time we were given rides to restaurants etc. but as they couldn't commit it was usually better to make our own way. Regardless of the length of stay rooms aren't serviced, bathrooms aren't cleaned and...

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9Thank SydneyJW
Kuala Lumpur, Malaysia
Reviewed 5 January 2016

1. Malfunction heater!! 2. Ceiling leaking. 3. Malfunction lighting along the corridor. 4. Broken toilet seat. 5. Sucks breakfast! 6. Charging 7,000 yen for extra bed per night. 7. No signboard. 8. No hot water @ midnight & 9am-11am 9. No smoke detector & fire extinguisher. 10. Most of the time WIFI not working.

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14Thank Styl0
Sydney, Australia
Reviewed 4 January 2016 via mobile

You don't go to Allure for 5 star accommodation and amenities. What you get at Allure is something much harder to find. That's a place that makes you feel right at home. From the second we arrived, Shane could not do more to ensure we were settled in and during the stay was available to meet any requests. The room...

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2Thank Damien7272
Reviewed 4 January 2016

3rd time at Allure. Warm beds & friendly staff and everyone was positive even though a slow start to the season with the snow this year. We were really lucky as the owner Shayne put us onto a local mountain where it was pounding snow, not busy at all and had fresh runs all day while the main hills were...

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1Thank Mke F
Amsterdam, The Netherlands
Reviewed 4 January 2016 via mobile

With a three star rating you expect some service. Everything seems to be broken and under repair. A very bad experience and completely overpriced as well. Don't make the mistake we made by booking last minute based on the previous reviews. We had to accept a smaller room (<10m2 with 3 adults) without a heater, no refund just weak apologies....

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10Thank Joeri L

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Bar/Lounge
  • Free Parking
  • Restaurant
  • Free Breakfast
Things to do
  • Bar/Lounge
  • Restaurant
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Free Breakfast
  • Business Centre with Internet Access

Additional Information about Allure

Address: 4972-2 Hokujo Wadanomori, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range: €98 - €212 (Based on Average Rates for a Standard Room)
Number of rooms: 19
Reservation Options:
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Also Known As:
Allure Hakuba-Mura, Japan - Nagano Prefecture
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Questions & Answers

Questions? Get answers from Allure staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Dont bother - go somewhere else”
 of 5 bubbles Dean9876543210, 30 Jan 2016 | Read review
“I recommend u move to other lodge as it will spoil your holiday!!”
 of 5 bubbles Styl0, 5 Jan 2016 | Read review
“Go somewhere else”
 of 5 bubbles jgjoseph, 30 Dec 2015 | Read review
“All rooms are excellent!”
 of 5 bubbles S6954OCjohnr, 27 Feb 2015 | Read review
“Book early get a family suite”
 of 5 bubbles Aussiefam5Tokyo, 17 Jan 2014 | Read review
5 of 5
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