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The Ridge Hotel & Apartments

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91 Reviews from our TripAdvisor Community

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Showing 86: English reviews
Sydney, Australia
Reviewed 17 February 2016

The Ridge is quite simply one of the best hotels my wife and I have ever stayed in. Apparently it was built before the 1998 Nagano Olympics for members of the Japanese imperial family and the high quality of everything in the place reflects this origin, from the decor to the furniture to the staff. Our large corner room had...

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Thank robert_cumming
Canberra
Reviewed 9 February 2016

We stayed at the Ridge for 8 nights in January with a group of four families with adolescent kids. There was 18 of us in total. We had the Deluxe 4 bdrm apartment and the Standard 4 bdrm apartment. The set up was great for us with the apartments directly one floor above and connected by the stairs. The staff...

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Thank Janemarcus
Singapore, Singapore
Reviewed 31 January 2016

Our family stayed at the Ridge for 5 days in January this year and had such a wonderful time we are already planning our next visit. Firstly location, 5 mins from Evergreen ski school..perfect for dropping kids off in the morning to their lessons. Next, the hotel is super modern, has a very cool interior design, clean, excellent facilities (drying...

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1Thank Beckforeman01
Perth, Australia
Reviewed 31 January 2016

Location is superb, accommodation is excellent and the staff are incredible. Friendly, helpful, professional and made us feel completely at home. Nothing was too much trouble. Michelle, who managers the place, was fantastic. From our initial inquiry to our final departure, the entire team at The Ridge were wonderful. We will definitely be returning.

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Thank Cameron H
Reviewed 21 January 2016 via mobile

Stayed in the ridge with my wife and kids for 10 nights and couldn't fault it . We had loverly views of happo one from our room and all the staff where very helpful with giving us local knowledge of the where to goes in hakuba :). We especially liked the beautiful breakfast spread to wake upto every morning !!...

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1Thank Glen D
Sydney
Reviewed 10 January 2016

If you judged 'The Ridge' on great location,good well designed accommodation, obliging staff you would rate it as a five out of five, but you can find many other establishments that meet this criteria. If you rated 'The Ridge' as premium accommodation as indicated by the price and as value for money you would rate it as a two out...

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4Thank ezduzit4u
Jakarta
Reviewed 24 December 2015 via mobile

We are more than happy with the accommodation here and more happier with the service that they provided. Its an apartment with small kitchen and clean modern room and housekeeping is daily, plus we got transportation for dropping of anywhere in hakuba and most important is they provide excellent help whenever you need it. Very recommended.

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Thank Rapri22
Sydney, Australia
Reviewed 20 August 2015

When we set out to make accommodation reservations in Hakuba we found it to be a struggle. We have enjoyed so many Nth US and European family ski holidays - skiing Japan was a completely new experience. We knew we wanted western comforts (Apres Ski is high on my list), yet still wanted to feel part of the local atmosphere....

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3Thank Monique v
Reviewed 12 June 2015 via mobile

Two families of four. We had such a great experience. Accomodation was comfortable and perfect. Close to shops, ski hire, Onsen and the ski lifts. The staff went out of their for us esp. with the children. Everyone was super friendly and very helpful. The restaurant and bar was a great place to relax in front of the fire and...

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1Thank Lenione1011
Sydney, Australia
Reviewed 17 May 2015

If you like to travel first class this is for you, a short walk about 200mtrs to ski lifts, hire shop and onsen across the road. the apartments are we'll designed and functional the beds are comfortable, sufficient heating and amazing views of the mountains. couldn't fault

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1Thank kerrymac2012

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free Breakfast
About the property
  • Wheelchair Access
Things to do
  • Restaurant
  • Bar/Lounge
  • Tennis Court
Room types
  • Kitchenette
  • Suites
  • Family Rooms
  • Non-Smoking Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Shuttle Bus Service
  • Children Activities (Kid / Family Friendly)
  • Free Parking
  • Free Breakfast
  • Dry Cleaning
  • Business Centre with Internet Access
  • Self-Serve Laundry
Official Description (provided by the hotel)
Nestled in the prestigious Wadano area, only an easy, flat 200m from the base of the largest ski resort Happo One, this hidden jewel offers unparalleled Western style accommodation, luxury amenities and service. Surrounded by restaurants, bars and onsens, The Ridge is the ideal location for everyone. Complimentary buffet breakfast, plus daily shuttle service to supermarket and surrounds, and located opposite the resort bus and ski school collection/drop-off point. ... more   less 

Additional Information about The Ridge Hotel & Apartments

Address: 4608 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura > Hakuba happou Onsen
Price Range: €312 - €893 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — The Ridge Hotel & Apartments 4*
Number of rooms: 17
Reservation Options:
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Also Known As:
The Ridge Hotel & Apartments Hakuba-Mura, Japan - Nagano Prefecture
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Questions & Answers

Questions? Get answers from The Ridge Hotel & Apartments staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“All rooms on the second floor had a view. There is a drying room in the basement.”
 of 5 bubbles 961MikeH, 7 Mar 2016 | Read review
“If you want a hotel room for a couple, ask for 205, 206 or 207.”
 of 5 bubbles Brisbanestrat, 28 Feb 2016 | Read review
“ask for a room that overlooks the mountain”
 of 5 bubbles dbtripper, 17 Feb 2016 | Read review
“Corner rooms seem to be larger, with more sitting space for apres ski drinks.”
 of 5 bubbles robert_cumming, 16 Feb 2016 | Read review
“Just take what you can get all the rooms are amazing”
  • morning view
  • morning view
  • standard room not apartment
 of 5 bubbles kerrymac2012, 17 May 2015 | Read review
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