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Pension Eternal Flame

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60 Reviews from our TripAdvisor Community

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Showing 43: English reviews
Lennox Head, Australia
Reviewed 26 January 2015

We recently stayed at Eternal Flame and can't recommend it highly enough. It was our first trip to Japan and thanks to Nao & Kimi we have great memories. They helped us with ski rental, lift tickets and the bus to the mountain was just out the front. They provided a great breakfast in the morning and an amazing dinner...

Thank Odile P
Perth, Australia
Reviewed 19 January 2015

This is honestly the best accommodation experience I have ever had. Nao & Kimi's legendary kindness, hospitality and assistance is well-deserved. We were a party of 9, ranging from 4 years to 80 years old, and for each of us everything was all we could wish for and catered to. The place is gorgeous, the rooms are well appointed and...

Thank Bing_Ming_1976
Melbourne, Australia
Reviewed 11 February 2014

My partner and I stayed at Eternal Flame for our first time in Hakuba. Kimi and Nao provide the best hospitality you could ask for, they truly made the stay so comfortable and we were so blown away by their kindliness. Firstly they would pick you directly from the station and also take you back when you leave. The lodge...

Thank ctcsnow
Reviewed 5 February 2014

This was our first trip to Japan. Before we went I had read all about how hospitable Japanese people are, but I was still blown away by the service at Eternal Flame. The hosts are amazing at their job and create a wonderful atmosphere. You feel comfortable, like you're at home, but far more elegant and luxurious! We visited as...

1Thank LindsayandSteve
Brisbane, Australia
Reviewed 6 February 2013

After hearing my partner sing praises of Nao and Kimi's hospitality at Eternal Flame over his last three stays, I had to see it for myself (this was my partner's 4th stay at Eternal Flame). The rooms are simple but comfortable, with a very good common room and WiFi, and the breakfasts every morning were delicious and filling! Nao and...

Thank Rebecca M
Sydney, Australia
Reviewed 31 January 2013

This very comfortable and amazing value pensione is well located near Ecoland near a good choice of restaurants and bars. For Japan the rooms are a reasonable size and although basic are quite comfortable either with ensuite or shared facilities. The common areas are nicely appointed, very relaxing and cosy, with free tea, coffee and internet available. Our hosts Kimmy...

2Thank JackieNeill
Sydney, Australia
Reviewed 29 January 2013

We had the pleasure of staying at Eternal Flame when skiing at Hakuba in January 2013. This was our second ski holiday in Hakuba, first time at the Eternal Flame and what a hidden gem. Hosts Kimi and Nao both went the extra mile to ensure our stay was special. Kimi is an excellent chef not only did we have...

Thank HappyTravellerB
Reviewed 12 May 2012

Great place to kick back with fantastic hosts who speak good english and will go that extra mile to look after you. Exellent breakfast every morning and great entertainment in evenings. Homely feel and, althoug most rooms have shared bath, the baths are great for a soak after a day in the snow

1Thank al_ditto
hong kong
Reviewed 1 April 2012

Very nice owners. Very delicious meals. Very comfortable pension. You will love it especially if you are from country where people live in condo.

2Thank lester_2004
Reviewed 28 December 2011

It is our 3rd snow holiday in Hakuba and we stayed at Eternal Flame for at least 5 days each trip here, each time with more friends and we all love the place and hospitality. Host Kimi-San will pick us up from Hakuba Happo bus terminal ( if timing doesn't clash with meal preparation n meal time) 5 mins car...

2Thank ChouquetteSG

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  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Restaurant
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  • Family Rooms
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Shuttle Bus Service
  • Free Parking

Additional Information about Pension Eternal Flame

Address: 2455-11 Hokujo, Kitaazumi-gun, Hakuba-mura 399-9301, Nagano Prefecture
Region: Japan > Chubu > Nagano Prefecture > Kitaazumi-gun > Hakuba-mura
Price Range: €98 - €158 (Based on Average Rates for a Standard Room)
Number of rooms: 14
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Also Known As:
Pension Eternal Flame Hakuba-Mura, Japan - Nagano Prefecture
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Questions & Answers

Here's what travellers have asked, with answers from Pension Eternal Flame staff and other travellers.
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Questions? Get answers from Pension Eternal Flame staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Book early to secure the ensuite rooms.”
 of 5 bubbles MelManning, 18 Feb 2016 | Read review
“Any room is a good room!”
 of 5 bubbles 491jasona, 12 Feb 2016 | Read review
“Recommend the rooms with ensuites as the showers and mens toilet are downstairs.”
 of 5 bubbles Adrian3193, 31 Jan 2016 | Read review
“The beds were hard, but all beds in Japan seemed very hard to me, these were some of the more comfortable ones.”
 of 5 bubbles LindsayandSteve, 5 Feb 2014 | Read review
“Whether you book a room with an included bathroom or not, make sure you try the hot tubs in the ladies and mens bathrooms!”
 of 5 bubbles 345RebeccaM, 6 Feb 2013 | Read review
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