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Hotel Sierra Resort Yuzawa

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Traveller (216)
Room & Suite (39)
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Certificate of Excellence

About

Location
Cleanliness
Service
Value
Certificate of Excellence
Relax in our hotel with fresh air and a fantastic view of the mountains surrounding. Our 100% pure onsen (hot spring) is officially approved by research institution, that the water has effects for neuralgic, muscle pain, joint pain, pain shoulder and 10 more symptoms. We are sure that soaking in our onsen should take your tiredness away in no time. Our French full course dinner is made by our own chef, using local ingredients. Every room in our hotel has there own private bath and toilet. Especially for premium deluxe type there is a private bathtub in balcony as well. And also for your convenience we have free WI-FI, free drink service at our lounge and shuttle bus from Echigo-Yuzawa station.
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Property amenities
Free Parking
Restaurant
Free High Speed Internet (WiFi)
Spa
Breakfast included
Breakfast Available
Business Centre with Internet Access
Children Activities (Kid / Family Friendly)
Concierge
Golf course
Hot Tub
Multilingual Staff
Non-Smoking Hotel
Public Wifi
Self-Serve Laundry
Shuttle Bus Service
Ski-In / Ski-Out
Tennis Court
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Room features
Accessible rooms
Air Conditioning
Family Rooms
Minibar
Non-Smoking Rooms
Refrigerator in room
Suites
Good to know
HOTEL STYLE
Mountain View
Great View
HOTEL CLASS
Hotel links
Visit hotel website
Special Offer:Package Deal
148Reviews
258Photos
8Q+A
18Room tips
Traveller rating
  • 91
  • 46
  • 8
  • 2
  • 1
Time of year
Traveller type
Language
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  • English
Popular mentions
This is a very pleasant hotel and experience. They pick you up from the train station and the hotel is very conveniently located right on the slopes. Everything you need is there - lift tickets, ski rentals, etc. It is not crowded and very comfortable. If you do have dietary
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Response from yuzawa3250, the front desk Matsumoto Yui at Hotel Sierra Resort Yuzawa
Responded 6 days ago
Thank you for your staying with our hotel and your warm reviews. We are glad to hear that you had a great time at our hotel. We keep trying to make our hotel more extraordinary place for our all guests. We look forward to serving and seeing you again.
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Hotel's Favourite
We are recommended by a friend to stay at this small hotel during winter time since Yuzawa is just 1 hour away from Tokyo using Shinkansen. We stay here for 3 days 2 nights and we were impressed by the hotel, the view (especially the view!) and the service. The hotel itself is
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Response from yuzawa3250, フロントスタッフ at Hotel Sierra Resort Yuzawa
Responded 13 Jan 2019
ctashana-san Thank you very much for staying at Sierra resort Yuzawa. We would also like to thank you again for giving us your kind and nice review of your stay. Kind comments about our meal and room would be informed to each clerk in charge. We hope to serve you again in near future! Thank you again for your kind and warm review! Matsumoto Tomonori
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It was a very nice hotel and the staff were very friendly. Great ski in ski out hotel with good rental and food, and very close to Tokyo. It is our second time here and they renovated the onsen. Very hospitable :)
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Response from yuzawa3250, the front desk Matsumoto Yui at Hotel Sierra Resort Yuzawa
Responded 6 days ago
Thank you for your comming back to our hotel and your warm reviews. How was our new onsen? We hope that you enjoyed it and reluxed at there. We look forward to serving you and seeing you again.
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+3
Just stayed two nights at Sierra Resort with my two kids, unforgettable... very nice hotel design, nice staffs, we can’t speak in Japanese but this is not a problem, they have some staffs speaks well English or even you talk to anyone, they will do the best to help you. Dinner
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Response from yuzawa3250, the front desk Matsumoto Yui at Hotel Sierra Resort Yuzawa
Responded 6 days ago
Thank you for your staying with our hotel and your warm comments. We are glad to help you to make your unforgettable memory with your family. Your favorable comments has warmed our hearts and we will strive for excellence in our service. We look forward to serving you and seeing you again. Thank you so much!
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The staff very helpful and provide travel information to us when we wait for the luggage transfer to parking place. The lobby have free hot drink and sweet. Beautiful view outsides hotel, restaurant and rooms.
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Review collected in partnership with this hotel
Response from yuzawa3250, the front desk at Hotel Sierra Resort Yuzawa
Responded 4 weeks ago
Dear unpigcat-san, Thank you so much for your staying with our hotel and your warm comments. We will keep trying to make our hotel better place for our guets. We look forward to serving you again in near future. Thank you and best regards, Matsumoto Yui
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The rooms are not connected but different combination of rooms are on different levels. I travelled with another family of 4 (mine was 5) and we were given opposite rooms on the same floor.
0 votes
not for sierra. its only public onsen. there is private onsen in yuzawa new otani, naspa new otani but need to pay extra.
1 vote
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Yes. I did see snow in last dec. it was thick already but the ski area was not yet opened. That’s mean you can’t ski.
1 vote
Suggest u to send an email to the hotel. The staff r very helpful
1 vote
Thank you for your inquiry. We are afraid to inform you that there normal are no snow around our hotel after start of April. There are nearby ski areas open still in May if you would like to ski. *Please note that closing date for the slope depends on the amount of snow and weather. Thank you. Front desk Matsumoto Tomonori
0 votes
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12
"tripe room "
"Need to provide more electricity sockets."
"you can consult with the hotel staff on vegetarian preference etc."
"Big room for 4 people and good view ,delicious meal"
"Our slope view room was on the side of the hotel. A room with valley view would include slope view"
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PRICE RANGE
US$210 - US$586 (Based on Average Rates for a Standard Room)
LOCATION
JapanChubuKoshinetsuNiigata PrefectureYuzawa-machiEchigoyuzawa Onsen
NUMBER OF ROOMS
53
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