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Traveller (59)
Room & Suite (15)
Dining (10)
Overview
  • Excellent66%
  • Very good21%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
“sister hotel”(5 reviews)
“ski gear”(6 reviews)
Name/address in local language
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Hot Tub
Non-Smoking Rooms
Family Rooms
Bar/Lounge
3 Star accommodation
All hotel details
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Rooms
26 Aug27 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (110)
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Traveller rating
55
10
1
1
0
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LanguageEnglish
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55
10
1
1
0
Show reviews that mention
All reviewssister hotelski gearthe hotel managerski resortgreat place for familyski patrolenglish speaking staffawesome staygoing the extra mileshiga kogencharming hotelother guestsstar servicewalking distancepowder snowspecial thankscomfortable beds
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1 - 5 of 67 reviews
Reviewed 30 April 2018 via mobile

Booked a ski trip and snow monkey trip on a whim We found this awesome hotel on hotels .com and booked it. We where immediately contacted by Zen at the hotel who gave us a much better deal She and the staff made the first...More

Thank Ronnie W
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 1 May 2018

Dear Ronnie W-san, Thank you for staying at Shiga Palace Hotel and for taking the time to share your feedback. We are so glad to hear that you had a memorable and wonderful stay with us. Our hotel aims to provide a truly unique experience,...More

Reviewed 14 April 2018

This was our first time to Yokoteyama for snowboarding and we were so fortunate to find ourselves in the perfectly placed Shiga Palace hotel! The location of this charming hotel could not be better, just a short walk from the chairlift to start your day...More

Thank NebNitram
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 14 April 2018

Dear NebNitram-san, Thank you for giving us a perfect rating. It is always a pleasure to read wonderful reviews as yours. I am glad to hear that you were very pleased with the seamless service of our staff and the convenient location of Shiga Palace...More

Reviewed 10 April 2018 via mobile

My family of 4 stayed at Shiga Palace for 7 nights over Easter. We were referred there by a friend who had been there a year earlier. Zen speaks perfect english so she made everything easy for us. The location is very close to the...More

Thank Janelle G
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 11 April 2018

Dear Janelle G-san, Thank you so much for the 5 bubble rating and for sharing with us your positive experience at Shiga Palace Hotel. We truly appreciate your wonderful comments about our facilities, offerings, location and amenities as well as the proximity of our hotel...More

Reviewed 18 March 2018 via mobile

We went to Shiga Kogen for a ski trip and stayed in Shiga palace hotel for 6 nights last month. We were impressed by their good service. Manager Zen was helpful and provided information whenever needed. The room was comfortable and meal was delicious. It...More

2  Thank C_Skier
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 21 March 2018

Dear C_Skier-san, Thank you for choosing Shiga Palace Hotel to spend your ski holidays and be your home for a short while. We are happy to hear that you enjoyed your stay with us. We look forward to your return in the near future soon....More

Reviewed 8 March 2018

Me and wife spent two pleasant nights at the shiga palace on 10 Feb The room is quite roomy and clean which is most important for us. The buffet dinner is average but would say its the standard for most ski in/out hotels. However we...More

Thank Jason W
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 8 March 2018

Dear Jason W-san, Thank you for sharing your feedback regarding your recent stay at Shiga Palace Hotel. We strive to provide the best service to our guests, we took note regarding your comments for the buffet dinner. Rest assured that we are continuously improving our...More

View more reviews
About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Bar/Lounge
Spa
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Shuttle Bus Service
Wheelchair Access
Meeting Rooms
Laundry Service
Banquet Room
Multilingual Staff
Children Activities (Kid / Family Friendly)
Ski-In / Ski-Out
Business Centre with Internet Access
Self-Serve Laundry
Room amenities
Refrigerator in room
Things to do
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$117 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Ski-In / Ski-Out Hotel in Yamanouchi-machi
#2 Spa Hotel in Yamanouchi-machi
#12 Best Value Hotel in Yamanouchi-machi
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$289 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Ski-In / Ski-Out Hotel in Yamanouchi-machi
#2 Spa Hotel in Yamanouchi-machi
#12 Best Value Hotel in Yamanouchi-machi
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (59)
Room & Suite (15)
Dining (10)
Pool & Beach (1)
Family and Play Areas (9)
Questions & Answers
Ask a question
43390178
2 January 2018|
Answer
Response from Zen T | Property representative |
Yes, there is a direct bus from Nagano station to Shigakogen and the last stop is at Hotaru Onsen/Suzurikawa bus stop which is a minute walk to the entrance of the hotel. After you go through at the ticket machine, turn to... More
0
Votes
Kiara29497
10 November 2017|
Answer
Response from Zen T | Property representative |
Dear Kiara-san, Yes, the shuttle bus from Yudanaka station going to Shiga Kogen (Suzurikawa / Hotaru Onsen bus stop is the one in front of our hotel) runs 7 days a week from around 8 a.m. until 6 p.m. There are 2 bus... More
1
Vote
Kerriedesignbiz
5 March 2016|
AnswerShow all 4 answers
Response from Zen T | Property representative |
Thanks for your interest in knowing about the place. For non-skier we have snow shoe hiking wherein you can walk on the surface of the frozen lakes and explore Shiga Kogen National Park. On green season (June until early... More
0
Votes
Room Tips
"WiFi is a bit weak at the room end of corridor, lost connection in some parts of the room."
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"There are two small beds in the room, the bathroom is a little small but the onsen is everything!"
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"upper floor for better mountain view"
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"Don't have any reason to believe some rooms are better than others"
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