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Shiga Palace Hotel

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Traveller (53)
Room & Suite (14)
Dining (10)
Overview
  • Excellent66%
  • Very good21%
  • Average10%
  • Poor2%
  • Terrible1%
Travellers talk about
Free Wifi
Free Parking
Breakfast Buffet
Hot Tub
Non-Smoking Rooms
Family Rooms
Bar/Lounge
3.0 Star Hotel
All hotel details
Contact Info
Name/address in local language
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Reviews (101)Write a Review
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LanguageEnglish
50
9
1
1
0
Show reviews that mention
All reviewsski instructorsister hotelthe hotel managerski resortgreat place for familyski patrolfront desk managerenglish speaking staffawesome staysecond homeski liftgoing the extra mileshiga kogenfriendly hotelski schoolother guestsstar service
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1 - 5 of 61 reviews
Reviewed 3 days ago

It seems people must think the Yokoteyama/Shibutoge/Kumanoyu end of Shiga Kogen is too much effort to bother with, because I stayed here over the Foundation Day long weekend in February - when most other resorts were super-crowded - and there were no lift queues or...More

Thank _padsouthey
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 2 days ago

Dear Patrick-san, Thank you for your lovely review. I am so glad you enjoyed the southern end of Shigakogen and did a great job of exploring the entire area! The snow monsters you have seen when taking the lift, are getting bigger and bigger like...More

Reviewed 1 week ago

What we like most is the hospitality they provided. We are a small group of novice skiers, and first time to Nagano. The manager at the hotel is very helpful. Before the trip she assisted us through email about the transport to hotel. She helped...More

Review collected in partnership with this hotel
Thank Matthew M
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 1 week ago

Dear matthewmak100-san, Thank you for sharing your awesome feedback on your recent stay at Shiga Palace Hotel. We are glad that we were able to help you in your ski activities. We look forward to having you back in the future. Kind regards to your...More

Reviewed 2 weeks ago

I have to say that Zen was such an amazing host! We had to do an emergency stop at the hotel and she welcomed us with a warm bowl of ramen inside an igloo!! she helped us with the language barrier to make several emergency...More

Review collected in partnership with this hotel
Thank fabiola s
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 2 weeks ago

Dear fabiola s-san, Thank you for sharing your FIVE bubble review with us! We are delighted you enjoyed the warm bowl of ramen inside the igloo with the "amazing staff". Your kind words mean the world to us and we appreciate you noticing the wonderful...More

Reviewed 2 weeks ago via mobile

we spent a few days in the hotel and went to ski. Zen who is the staff in the hotel is very helpful. She can speak fluent English and recommend the best for us. She demonstrated how nice the Japanese were. In the ski days,...More

Thank gavinxx
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 2 weeks ago

Dear gavinxx-san Thank you for sharing your awesome feedback on your recent stay at Shiga Palace Hotel. We truly appreciate your detailed review with the mentioning of those who made your stay even more memorable. We look forward to having you back in the future.

Reviewed 4 weeks ago

We had a wonderful winterwonderland experience. My family and friends are very happy and we will surely comeback. Thank you Ms. Zen for your kindness and warm accomodation. Thank you Yukiko san for introducing your place and for the very nice accomodation you set to...More

Review collected in partnership with this hotel
Thank marieglen_fermin
Response from Zen T, Front Office Manager at Shiga Palace HotelResponded 4 weeks ago

Dear marieglen_fermin-san, Thank you for choosing the Shiga Palace Hotel and for sharing your pleasant review. It is a delight to read that you, your family and friends thoroughly enjoyed your stay with us and we look forward to welcoming you all back soon. Thanks,...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Bar/Lounge
Spa
Free High Speed Internet ( WiFi )
Hotel Amenities
Free Parking
Shuttle Bus Service
Meeting Rooms
Laundry Service
Banquet Room
Children Activities (Kid / Family Friendly)
Business Centre with Internet Access
Multilingual Staff
Self-Serve Laundry
Room amenities
Refrigerator in room
Things to do
Bar/Lounge
Spa
Hot Tub
Details
Price range
US$117 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Ski-In / Ski-Out Hotel in Yamanouchi-machi
#1 Spa Hotel in Yamanouchi-machi
#13 Best Value Hotel in Yamanouchi-machi
Room types
Non-Smoking Rooms, Family Rooms
Details
Price range
US$117 - US$233 (Based on Average Rates for a Standard Room)
Hotel class
Hotel Style
#1 Ski-In / Ski-Out Hotel in Yamanouchi-machi
#1 Spa Hotel in Yamanouchi-machi
#13 Best Value Hotel in Yamanouchi-machi
Room types
Non-Smoking Rooms, Family Rooms
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Traveller (53)
Room & Suite (14)
Dining (10)
Pool & Beach (1)
Family and Play Areas (7)
Questions & Answers
Ask a question
43390178
2 January 2018|
Answer
Response from Zen T | Property representative |
Yes, there is a direct bus from Nagano station to Shigakogen and the last stop is at Hotaru Onsen/Suzurikawa bus stop which is a minute walk to the entrance of the hotel. After you go through at the ticket machine, turn to... More
0
Votes
Kiara29497
10 November 2017|
Answer
Response from Zen T | Property representative |
Dear Kiara-san, Yes, the shuttle bus from Yudanaka station going to Shiga Kogen (Suzurikawa / Hotaru Onsen bus stop is the one in front of our hotel) runs 7 days a week from around 8 a.m. until 6 p.m. There are 2 bus... More
0
Votes
Kerriedesignbiz
5 March 2016|
AnswerShow all 4 answers
Response from Zen T | Property representative |
Thanks for your interest in knowing about the place. For non-skier we have snow shoe hiking wherein you can walk on the surface of the frozen lakes and explore Shiga Kogen National Park. On green season (June until early... More
0
Votes
Room Tips
"WiFi is a bit weak at the room end of corridor, lost connection in some parts of the room."
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"There are two small beds in the room, the bathroom is a little small but the onsen is everything!"
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"upper floor for better mountain view"
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"Don't have any reason to believe some rooms are better than others"
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