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Very friendly and helpful, but due to a flight issue we came in a day later and paid for the day even though we gave more than 24 notice. They did offer to have us stay later but with our schedule this would not allow...More
Thank Susan R
Response from Schantell E, Guest Relations Manager at Tinyiko Kruger LodgeResponded 4 weeks ago
Thank you for taking the time to provide us with your honest feedback, we appreciate it.
Unfortunately our term and conditions explains that cancellations 0 - 14 days prior to arrival forfeit 100% of the booking value, we sincerely apologize for the inconvenience...More
Upon arrival we thought this is going to be great! Only a few hours later it turned into the worst stay ever at any place. We were relaxing and watching some tele when suddenly the other guests arrived with a huge fanfare. They were drinking,...More
Response from Schantell E, Manager at Tinyiko Kruger LodgeResponded 22 June 2018
We appreciate that you took the time to write us your feedback, though we are a little concerned since it is mentioned that your booking was back in July 2017 which was one year ago. We are currently investigating on this matter as we take...More
My experience at Tinyiko was simply the best from all the places i've visited in Marloth park. Great staff, clean, classy and beautiful. The owner came to greet and welcome us personally. Enjoyed their clean pool the most.More
1 Thank musamagala
Response from Schantell E, Guest Relations Manager at Tinyiko Kruger LodgeResponded 29 March 2018
Hi there Musamagala,
Thank you for the lovely review, we appreciate hearing from you!
Thrilled to hear that you had a wonderful stay with us and that you enjoyed everything from the friendly customer service that you have received to the sparkling clean pool! Thank...More
We spent 3 nights at Tinyiko, to celebrate my birthday. Being a die hard animal lover, it seemed only fit to visit the Kruger Parka nd spend the day with the animals.
We arrived at Tinyiko, after driving all day in pouring rain, and crawled...More
1 Thank JoyDembo
Response from Schantell E, Guest Relations Manager at Tinyiko Kruger LodgeResponded 19 March 2018
Hi there JoyDemo,
Thank you so much for taking the time to write this spectacular review, we appreciate your feedback.
We are absolutely thrilled to hear that you had such an amazing stay with us and that your birthday was made so special! Glad to...More
Hi we were there with hubby for our 10th wedding anniversary,the place is astonishingly beautiful and the service is amazing. Thanks a lot to sis Gift and sis Carol for the excellent service. We will surely be visiting again.More
1 Thank mmooki79
Response from Schantell E, Guest Relations Manager at Tinyiko Kruger LodgeResponded 26 February 2018
Hi there Mmooki,
Thank you for your lovely review and 5-star rating, we appreciate your feedback. Glad to hear that you had an amazing stay with us and that you especially enjoyed the customer service that you have received. Thank you for staying with us...More