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Bras d'Or Lakes Inn

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183 Reviews from our TripAdvisor Community

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Showing 176: English reviews
Tampa, Florida
Reviewed 7 October 2016

I booked 2 nights with this hotel from the website, 2 days before my arrival I ended up in the hospital and couldn't make the reservation. I called them from the hospital and the female manager was extremely rude and said too bad, you need to cancel 3 days prior to get a refund. I was shocked and upset and...

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Helpful?
Thank Janine L
Brasdor, Public Relations Manager at Bras d'Or Lakes Inn, responded to this review

Hello Janine, Thank you very much for your review. Every type of review helps us to see where we can improve in our service. We apologize that the phone call you had was a poor example of hospitality to our guests. The matter has been properly discussed with management, and we hope that you can see past this event and...

Sarasota, Florida
Reviewed 27 September 2016 via mobile

Our room was very comfortable and clean , no frills, but everything we needed for a pleasant overnight. The food in the dining was an unexpected gourmet treat! Delicious and unforgettable prepared by the French chef/owner.

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Helpful?
Thank sarabarb2016
Brasdor, Public Relations Manager at Bras d'Or Lakes Inn, responded to this review

Thank you for your review! We're happy to provide a fine dining experience for those who visit our little community. Jean Pierre is a veteran chef, and talented to boot; we're very lucky to have him. We hope to hear from you again! Sincerely, Marcus

Reviewed 21 September 2016

This is a small, quaint property but very comfortable. The rooms are spacious and equipped with very comfortable beds, a small refrigerator, WiFi and a T.V with lots of channels. The restaurant is excellent with a great menu, wonderful staff and an outstanding menu prepared by a real French chef. I was in Port Hawksbury on business but couldn't find...

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Helpful?
Thank Steven t
Brasdor, Public Relations Manager at Bras d'Or Lakes Inn, responded to this review

Thank you very much for your review, Steven! We're always happy to hear that the services we offer are all appreciated by our guests. A place like St. Peter's deserves a top-notch inn to provide hospitality, and that's exactly what we strive to deliver! We hope to see you again someday. Marcus

High River, Canada
Reviewed 7 September 2016

Service in the dining room was absolutely wonderful. Our server was Tanielle and she did everything right from the moment we sat down! Service that you would expect from a number one dining establishment in a major centre was given to us in St Peters. Hosts were very congenial and Chef Jean Pierre prepared and presented our Anniversary dinner with...

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1Thank Nes D
Brasdor, Public Relations Manager at Bras d'Or Lakes Inn, responded to this review

Thank you very much for your review! Tenielle is a prime example of good service and we are glad to have her on our team. We are so happy that we could provide a worthwhile experience for your anniversary! And of course, we can't heap enough praise on Jean Pierre; he is a veteran chef and it shows in every...

Washington DC, District of Columbia
Reviewed 26 August 2016 via mobile

Overall had a good stay here. The hotel itself is nice, rooms are solid. WiFi was excellent, and the restaurant was excellent (although pricey, if not ordering off the bar menu) with nice live music that was easy on the ear and at the perfect volume. Included breakfast in the morning was standard fare - cereal, toast, juice, coffee, yoghurt,...

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Helpful?
Thank MisterGulliver
Brasdor, Public Relations Manager at Bras d'Or Lakes Inn, responded to this review

Thank you for your review! We appreciate your compliments and we're glad that you had a pleasant stay! Your comments on where we can improve are also appreciated. We try to strike a balance between affordability and luxury, and guest feedback is how we know what we're doing right. We hope to see you again! Sincerely, Marcus

Reviewed 10 August 2016 via mobile

Had a great stay. We were there for a wedding and the dinner was there also. The dinner was excellent food superb. The waiters were great too with the stay you got a free continental breakfast which was nice or you could have a full breakfast with $5.00 off. All was good

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Helpful?
Thank Viola P
Brasdor, Public Relations Manager at Bras d'Or Lakes Inn, responded to this review

Thank you for your review, Viola! If it's the wedding I think it was, I'm very happy to know that our hard work paid off for our guests! We try to pull out all the stops for guest events, especially weddings. It isn't always easy, especially during the busy season, but these events are important and deserve to be perfect....

Boston, Massachusetts
Reviewed 5 August 2016 via mobile

We stayed at the Inn one night in order to go on a sailing excursion with Cape Breton Sailing Adventure; this Inn is the perfect choice for that as the dock is right next to the hotel. The beds had clean white duvet cover bedding, microwave and fridge, and our room (on the ground floor) had hard wood floors which...

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Thank ardenp
Brasdor, Public Relations Manager at Bras d'Or Lakes Inn, responded to this review

Thank you for your review! We are very happy to hear that you had such a positive experience at the Inn! We will be sure to keep your comments in mind as we continue to develop our customer experience. I'm not sure if you were here through our Stay and Sail package (which is our room package alongside a 3...

Ravena, New York
Reviewed 24 July 2016

I was expecting more from the reviews I had read. We booked here because they advertised live music every night, but there was no live music the night we were there (Sat night) and none in the entire village (which is very small and quiet). To their credit, they did say we could cancel, but by then we had driven...

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Helpful?
Thank Donna M
Brasdor, Public Relations Manager at Bras d'Or Lakes Inn, responded to this review

Thank you very much for your review. We appreciate your constructive comments, and apologize for not providing excellent service during your stay. Every day of the week except for Tuesday, we have live entertainment scheduled to perform in the evenings, but sometimes an entertainer has to drop out and we don't have enough time to produce a replacement. You're correct...

Sydney, Canada
Reviewed 24 July 2016

Decided to drive to Saint Peters to try out this restaurant and I was not disappointed my wife and I shared the bacon wrapped scallops and they were very good, this was followed by the mains I had the rack of lamb with a twice baked potato and fresh grilled assorted vegetables my wife had the pan seared scallops with...

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Helpful?
Thank Centraldrc
Brasdor, Public Relations Manager at Bras d'Or Lakes Inn, responded to this review

Thank you very much for your review! Our head chef, Jean-Pierre Gillet, is a world-class example of his trade, and he is always glad to hear that he and his staff are making food that customers consider exceptional. Reviews like yours help to get the word out and keep us successful, so we truly do appreciate feedback like yours. Sincerely,...

Norfolk
Reviewed 23 July 2016

The rooms are a little dark because of the wood paneling but the windows are large and the bed was very comfortable. We had a partial view of the lake. Tea & coffee and a fridge in the room. Do not be concerned about the road or work going on at the bridge you will not hear any of it....

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Helpful?
Thank NorfolkSpinone
Brasdor, Public Relations Manager at Bras d'Or Lakes Inn, responded to this review

Thank you for your review! We do our best to provide delicious meal options for all of our guests at a reasonable price, so we're glad to hear that you had such a positive dining experience. You may also be glad to hear that the road expansion has been finished, so road congestion should hopefully be at a minimum from...

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Amenities

Highlights
  • Free Parking
  • Restaurant
  • Room Service
  • Free High Speed Internet ( WiFi )
  • Fitness Centre with Gym / Workout Room
About the property
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Fitness Centre with Gym / Workout Room
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Business Centre with Internet Access
Official Description (provided by the hotel)
The cedar log waterfront Inn fronts on the shore of the world-famous Bras d'Or Lake. Rooms at the Inn are adjacent the historic St. Peter's Canal which connects this big salt water lake to the Atlantic Ocean. Chef Jean-Pierre Gillet and his talented team will tantalize you with epicurean delights. The Inn features its own waterfront recreation area with kayaks and canoes, bicycles, lakeside lounging deck, and a hot-tub overlooking the lake. PLEASE NOTE: THE RESTAURANT CLOSES OCTOBER 19, 2014 FOR THIS SEASON. A CONTINENTAL BREAKFAST WILL BE THEN BE INCLUDED WITH THE BOOKING. ... more   less 

Additional Information about Bras d'Or Lakes Inn

Address: 10095 Grenville Street, St. Peter's, Nova Scotia B0E 3B0, Canada
Region: Canada > Nova Scotia > Cape Breton Island > St. Peter's
Price Range: €104 - €124 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Bras d'Or Lakes Inn 3*
Number of rooms: 20
Reservation Options:
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Also Known As:
Bras d`Or Lakes Hotel St. Peter`s
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Questions & Answers

Here's what travellers have asked, with answers from Bras d'Or Lakes Inn staff and other travellers.
3 questions
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over a year ago
over a year ago
Concord, Canada
over a year ago

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Questions? Get answers from Bras d'Or Lakes Inn staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“The hallway downstairs had a slight musty smell to it so I would request a room upstairs”
 of 5 bubbles SuzanneY288, 24 Jun 2016 | Read review
“Rooms closer to lobby will have wifi.”
 of 5 bubbles 616bradc, 29 Oct 2015 | Read review
“Sorry, Only saw one room, very nice, done in natural cedar, great wood smell,nice view of the lake. Very nice.”
 of 5 bubbles H3484TDstephenp, 8 Sep 2015 | Read review
“Ask for upstairs and further down the corridor.”
 of 5 bubbles Bansteadfamily, 8 Aug 2015 | Read review
“None of the rooms actually face the lake unfortunately.”
 of 5 bubbles travel4fun123Florida, 19 Jul 2015 | Read review
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