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Via delle Sirene, 35, 97010 Marina di Ragusa, Ragusa, Sicily Italy
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Traveller (219)
Room & Suite (31)
Dining (24)
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Travel safe during COVID-19
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What you can expect during your stay
  • All linens sanitised in high-temperature wash
  • Face masks required for guests in public areas
  • Face masks required for staff in public areas
  • Floors marked for social distancing
  • Hand sanitiser available to guests & staff
  • Stay-at-home policy for staff with symptoms
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Updated 09/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.
Updated 09/07/20 Safety precautions are provided by the property and are not checked by Tripadvisor for accuracy.

About

#2 of 10 in Marina di Ragusa
Location
Cleanliness
Service
Value
Enjoy a relaxing holiday in a tropical garden and bright, modern décor. SENTIDO Acacia Marina offers a spa with lovely treatments and if you want to explore the surroundings, you can rent a bike. Located on the promenade of Marina di Ragusa, a nice little seaside town situated on the shores of southeastern Sicily, characterized by a pleasant village and wide golden beaches, awarded each year with the "blue flag" for the care and cleanliness of the sea and the environment, the hotel has 90 rooms in two buildings, all with terrace or balcony and private bathroom. Featuring a floral garden with rich Mediterranean-tropical vegetation of about 20.000 Sqm, in which are also included the lovely pool of about 400 qm, a tennis court and parking. In front of the hotel and just 100 meters away, the beautiful private beach is for the exclusive use of the hotel guests. In the Restaurant, with its characteristic pavilion architecture which overlooks the pool and the garden, will be served a rich breakfast buffet. The lunch and dinner, which express the local and regional culinary traditions,are at the buffet, in the restaurant or on the terrace.
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Property amenities
Free High Speed Internet (WiFi)
Pool
Fitness Centre with Gym / Workout Room
Bar / lounge
Beach
Tennis court
Airport transportation
Meeting rooms
Wifi
Hot bath
Outdoor pool
Restaurant
Breakfast available
Breakfast buffet
Poolside bar
Spa
Massage
Concierge
Sun loungers / beach chairs
Sun umbrellas
24-hour front desk
Laundry service
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Room features
Air conditioning
Private beach
Private balcony
Room service
Safe
Minibar
Flatscreen TV
Room types
Ocean view
Non-smoking rooms
Good to know
HOTEL CLASS
HOTEL STYLE
Charming
Ocean View
Languages Spoken
English, German, Italian
347Reviews63Q+A49Room tips
Traveller rating
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Maurizia-Ramzi wrote a review Aug 2021
Lecce, Italy61 contributions54 helpful votes
Not what you expect from a 4 star. Need to add a tip if you want your room properly cleaned, including bathroom, all equipment obsolete and you get extra charges even to have your beach towel changed during your stay (had to negotiate not to) or a bottle of water in your room. Breakfast selection is limited and doesn’t feature local products. And the staff comes forward with a solution only after you display your disappointment (one day we had no water on our bathroom, I suggested we could use another room only to be told that there were no rooms available when the hotel was obviously empty. When we noted that this kind of treatment was unacceptable, the available room materialized out of the blue)
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Date of stay: August 2021Trip type: Travelled
1 Helpful vote
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gaja wrote a review Mar 2020
Pontefract, United Kingdom3 contributions5 helpful votes
Stayed at this hotel, had a superior room which was nice but a bit unfinished. Tea and coffee maker in the room which was nice for Italy. Food okay, was staying on half board basis. Was able to go out for dinner 2 nights and the hotel agreed to let us have lunch instead. The wine was expensive and poor quality considering all inclusive guests had it on a tap and they were charging 9 euros for a glass.
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Date of stay: October 2019
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Diana F wrote a review Oct 2019
Bromborough, United Kingdom68 contributions45 helpful votes
What wonderful service we had all the staff are beyond exceptional, they all made our week very special. All the staff were wonderful, Simone, Monica, emiliana, Giuseppe, Fredric, Maria, Agata, gianmarco, paolo, Mariacristina, Venessa, Barbara, peppe, Katia, florentin, Franco, peppe, toninio, uskhin, Giorgio, Carla, Cristina, Michela, Leandro, Laura and Vanessa. Big shout out to all the above who looked after us. Definitely a place to visit again. Food and drinks were very good, pizza was exceptional.
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Date of stay: October 2019Trip type: Travelled
2 Helpful votes
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David P wrote a review Sep 2019
Fernhurst, United Kingdom181 contributions101 helpful votes
WELL, to start with Thomas Cook collapsing while we were away, didn’t help. The atmosphere was tense to say the least especially with the Germans . The hotel is owned by Thomas Cook so it is not known if it will be still operating as people were leaving and only a few were coming in. Whether it was due to the collapse or not we found the food very repetitive, with meals being rehashed from meal to meal. Our room was large and clean,but the shower was so small you could not move in it.the water was left ad hoc. The staff were attentive especially the reception. Beware the the journey to and from the airport is long and uncomfortable with stops to drop off and pick up people (2.5 hours) Bearing this in mind the trips are about the same duration and expensive. The area is very Italian with very few people speaking or understanding English.
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Date of stay: September 2019Trip type: Travelled
3 Helpful votes
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Darren_N1967 wrote a review Sep 2019
Fareham, United Kingdom222 contributions53 helpful votes
We booked through Thomas Cook. It's a long way from Catania airport. Two hours on a cramped coach. The hotel is ok. Not great, but ok. The swimming pool was good though and well looked after. Our room (205a) had an excellent view of the Mediterranean sea. I could sit for hours there watching the ships on the horizon. The hotel but of beach was excellent too and the water shallow but very warm. Some days the red flag was up as it can get choppy. Hotel food was good but not fantastic. The a la carte option was better but that menu didn't vary much. All inclusive was ok and the beers, wines etc good. Staff could be amazing and special thanks to Guiseppe in the restaurant and Florentin both of whom made my wife smile and me too. The regular grill bar guy was great too and Carla our regular cleaner. The spa area was good and we both tried a treatment. Lots of British stay here and excursions are run. But many are quite distant. Buses are hit and miss but the drivers friendly and we used these to visit nearby towns. The resort was excellent with loads of venues to eat and drink at. In fact it may be better to stay B&B and eat out? Lots of sandy and clean beach front and it felt safe. Nice to sit among the locals in the square at night. The market and local shops for food were all good with reasonable prices. A nice place to stay but be prepared for lengthy journeys to the sights of Sicily.
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Date of stay: September 2019Trip type: Travelled
3 Helpful votes
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lorraine b wrote a review Sep 2019
Bristol, United Kingdom17 contributions11 helpful votes
Just returned from a wonderful week stay at the Sentido , it’s a long transfer from the airport but we were picked up in a private mini bus which was air conditioned. .On arrival at the Sentido we were greeted with a welcome drink . The rooms are spacious and clean and the beds are extremely comfortable all air conditioned. The pool area is lovely with an added bonus that you do not have to fight for a sun bed as there are always beds available. The food in the hotel is ok although we did feel that it was quite repetitive and choice of veg and meat was the same most nights ,breakfast wasn’t to our liking with very small rashers served to you and the scrambled egg was very over cooked ,there was plenty of fruit,bread,cakes .The staff at the Sentido are some of the best we had ever had the pleasure to meet, they couldn’t do enough for you always happy and service with a smile I can not praise them enough. The beach is only 5 mins walk , there is not a lot to do in the area you can walk along the long promenade to the town square which is full of Italians with a nice atmosphere but there is not a lot to do and only a few bars and restaurants. Craig the Thomas Cook rep is wonderful very friendly and knowledgeable with the resort and surrounding areas.we hired a car via Thomas Cook which was not cheap 300 euros for three days and you DO have to be a confident driver as the Italian roads are not the easiest but well worth it if you want to explore the island.
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Date of stay: August 2019
1 Helpful vote
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Elisa wrote a review Aug 2019
Prague, Czech Republic214 contributions80 helpful votes
We stayed for 11 nights in this lovely hotel. 2 pools: one for kids and one for adults. Genius. Large rooms with comfy bed. Excellent housekeeping. We just had breakfast at the hotel. Huge buffet. BIG mistake: no espresso... This is very bad... Instant coffee should be forbidden in Italy. Very friendly service though and great pancakes. I tried the spa: amazing massage. The facility needs a refresh. Wonderful private beach, a bit expensive but very clean. Highly recommended to recharge your batteries and to visit the surrounding area.
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Date of stay: August 2019
Rooms
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Room Tip: Ask for the new wing
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3 Helpful votes
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4012019 wrote a review Aug 2019
Warwick, United Kingdom10 contributions7 helpful votes
Stayed for a week with my husband and 15 yr old daughter at beginning of August. The place was beautiful such a lovely relaxing hotel with delicious food. We stayed all inclusive and it was well worth it as eating out in the area was expensive and drinks at the hotel pricey. Food was always hot and tasty and no repetition during the week. Breakfast seemed limited but once you tried the local produce it was great. Prosecco on tap was high quality and the local gin was great. Branded spirits cost extra. Made a lovely change to stay in August at a hotel where there were no rowdy groups and no reserving sun-beds as there were always plenty to choose from at all times of day. The second swimming pool next to the Acacia palace block was beautiful it was like being at a spa. The 3 jacuzzis were always kept hot & well maintained. The short walk to the beach was lovely as there is hardly any traffic its such a quiet area but at night there are local stalls along the promenade which leads to the town square which is a must to visit to observe the locals socialising it was fantastic. We absolutely loved this hotel & the area & would love to return one day. Also recommend a trip to Ragussa Ibla which is a 30 min bus ride away very easy to do independently & Craig the Thomas Cook rep was so helpful & knowledgeable. Ibla was breathtakingly beautiful. One of our best short-haul holidays & we are fairly well travelled. Finally a mention to all the staff at the hotel who were so friendly & helpful.
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Date of stay: August 2019
Value
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2 Helpful votes
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Jason and Jess wrote a review Aug 2019
7 contributions1 helpful vote
We stayed at Acacia Marina for a week all inclusive for our honeymoon. We had a Superior room with balacony which was kept lovely and clean all week for us, the room had air con so that kept it comfortable at night time. The cleaning staff did a great job cleaning and tidying the room however they were a bit forgetful with replenishing certain items on nearly every day we stayed. Tea/coffee/milk wasnt replenished some days (I know its petty, but I'm english, and tea is a must in the morning) Towels were taken away, but fresh ones weren't put back on one day and toilet roll wasnt replaced on another day. It almost turned into a game of 'what hasn't been replaced today then' The bar served a great choice of drink and Larissa and Simone were very enthusiastic bartenders and did an excellent job. Food along with the waiters and waitresses was also fantastic! Great variety every day and every meal, something there to please everybody. We had the a la carte on one evening, which we both really enjoyed Entertainment was good throughout our stay too. We booked this resort as it was adult focused, and was hoping that it would be a nice relaxed quiet week for us to spend our first week of marriage together. Unfortunately, on the last few days of our stay, a large Italian family with many children checked in and took over the main pool. There is no entertainment for children, and I'm struggling to find a reason why a family would want to stay here This is not a family resort, and would urge families not to stay here and ruin a quiet vacation for others. Marina d'ragusa itself was very nice and clean. Not a lot for tourists, but we did find most shopkeepers spoke english. We would reccomend going to the town in the evening, as this is when the town comes to life. As a whole, we very much loved our stay at Acacia Marina, and will be back some time in the future!
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Date of stay: July 2019Trip type: Travelled
1 Helpful vote
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ROGER S, Burnley wrote a review Aug 2019
Burnley, United Kingdom14 contributions43 helpful votes
As a married couple we stopped for two weeks from the 26th July until the 9th August (a very hot fortnight). From the moment you arrive the Acacia Marina has a pleasant relaxed atmosphere. No queuing in reception to book in, you were immediately led through to the bar lounge area, where they provided you with cool drinks and moist towels and a comfortable settee to relax on. Then the reception staff visit you at your seat, to take your details and to provide you with your booking in information, room keys etc. Suitcases are delivered to your room, when you have finished your drinks, and you are ready to move......no rush here. The rooms are comfortable, with tea and coffee facilities and the usual washroom accessories. The "sea view" room was somewhat distant from sight of the sea, overlooking other balconies of the hotel to see the sea in the distance, but it was a relatively pleasant view. A good sized pool, which was rarely overly busy allowing good swimming, (if that is what you want - I do), Generally whilst we were there, it was not too full of children playing games. A good choice of comfortable sun-beds and umbrellas / shady areas to relax on around the pool area. Well kept gardens, and lots of flower colours around the complex, made this a pleasant base to relax in.. The key part of this hotel is the restaurant and bar area, either inside or outside on the terrace. The choice and quality of the food is excellent, With a wide variety of salad bars, vegetable bars, fish, meat, pasta, pizza's sections and a good desert bar with always four choices of ice creams to end your meal with. For the "All Inclusive" guests a "help yourself" choice to two draught beers (including Peroni and a Pilsner) and also draught white or red wine was available, along with "help yourself" choice of soft drinks, juices, water and hot drinks, means you are never short of your chosen 'fluid' choice with your meal. The small number of restaurant staff work tirelessly in very warm conditions to keep the tables tidy and are very quick to remove used plates and glasses, and are quick to re-set up tables for the next guest arriving. All the restaurant staff team either "front of house" or behind the food counters are all very friendly and helpful, and Barbara particularly stood out for her efficiency and hard work (morning, lunchtime and evening time, day after day) working tirelessly to keep the restaurant presentable. You can eat inside or outside on a small terrace (with a smokers section). When the food was finished, it was time to relax in the bar area (again either inside or outside on a good sized terrace) and in the evening we relaxed to background vocal entertainment. In our two weeks there were a variety of five different vocalists over five separate nights each week, providing memorable versions of 1960's, 70's and 80's background music (keyboards / guitarists), Whilst you relax and chill out, the bar staff look after you and the tables, quick to remove empty glasses and wipe the tables down in efficient manner and always with a smile and light conversation. Young Nicholas, was a new great addition to the team for the summer weeks, keeping the tables clean whilst always smiling and providing light pleasantries. However, the rest of the team working hard behind the bar from lunchtime to late evening were also extremely pleasant and efficient. Simone, Kevin, Larrisa (cookoo girl !!) and Katie were all staff who helped make our holiday memorable for the right reasons.All professional staff, a credit to the hotel. Outside the hotel, there was a supermarket three minutes walk away, the resort promenade was four minutes walk away and the long promenade was a great place to walk morning, afternoon or evening (15 minutes walk to the south end and a good thirty minute walk north bound, up to the large marina. A pleasant town square, just off the promenade, was full of eating places and ice cream parlours, making Marina Di Ragusa a great resort to stop in. The resort had a great feel and vibe about it, particularly at the weekends, when the locals all head to the beach and the town's eating places, giving a real "buz" about the area. This was a very enjoyable relaxing holiday, low key evening background entertainment in a very relaxed atmosphere. My wife and I will definitely put this hotel on our "must return to list", for a future holiday. Sicily was definitely an island we would like to return to, there was plenty to see and do, both from a cultural and historic side. Thomas Cook provided a good team to look after their guests, and the organised trips were excellent, with excellent guides. A great choice of hotel and resort.
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Date of stay: July 2019
Value
Location
Service
Room Tip: Sea View Room
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2 Helpful votes
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PRICE RANGE
US$122 - US$185 (Based on Average Rates for a Standard Room)
FORMERLY KNOWN AS
Acacia Marina Palace
LOCATION
ItalySicilyProvince of RagusaRagusaMarina di Ragusa
NUMBER OF ROOMS
90
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Frequently Asked Questions about Acacia Marina
Which popular attractions are close to Acacia Marina?
Nearby attractions include Lungomare Andrea Doria e Bisani (0.2 km), Chiosco del Faro (1.2 km), and Il Bacio di Zefiro (0.9 km).
What are some of the property amenities at Acacia Marina?
Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant.
Which room amenities are available at Acacia Marina?
Top room amenities include a minibar, air conditioning, and a flat screen TV.
What food & drink options are available at Acacia Marina?
Guests can enjoy an on-site restaurant, a lounge, and a poolside bar during their stay.
What are some restaurants close to Acacia Marina?
Conveniently located restaurants include QB13, Marisco, and Vossia - Il mare.
Are there opportunities to exercise at Acacia Marina?
Yes, guests have access to a pool and a fitness centre during their stay.
Does Acacia Marina have airport transportation?
Yes, Acacia Marina offers airport transportation for guests. We recommend calling ahead to confirm details.
Which languages are spoken by the staff at Acacia Marina?
The staff speaks multiple languages, including English, German, and Italian.
Are there any historical sites close to Acacia Marina?
Many travellers enjoy visiting Area archeologica Agora (4.7 km) and Palazzo Comunale (6.2 km).
Does Acacia Marina have any great views?
Yes, guests often enjoy the ocean view available here.
Is Acacia Marina accessible?
Yes, it offers wheelchair access and reduced mobility rooms. For specific enquiries, we recommend calling ahead to confirm.