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Premier Inn Falkirk East Hotel

PremierInn.comUS$77*
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Certificate of Excellence
07/05/2017 08/05/2017
1 room 2 adults 0 children
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Premier Inn Falkirk East Hotel
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292 Reviews from our TripAdvisor Community

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Showing 288: English reviews
Reviewed 1 November 2016

We surprised our daughter with a couple of nights here. A lovely little hotel with a brewers fayre next door. The receptionist at the hotel was lovely and we got a nice welcome. The room was your standard Premier Inn room was very clean too. This is a great wee hotel with lovely staff and I would recommend it for...

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Helpful?
Thank Christopher C
Ann_McAlpine, Manager at Premier Inn Falkirk East Hotel, responded to this review

Thank you for taking the time to review your stay with us. It is great to hear our hotel facilities were able to meet your expectations and our team delivered great service during your stay. We look forward to welcoming you back in the future.

San Francisco
Reviewed 28 October 2016

What can I say, great stay ,great sleep, great food , great staff, great location for Kelpies and Falkirk Wheel as well as a base for visiting Edinburgh and surrounding area, we also went to visit Stirling where we lived as a family many years previously.

Review collected in partnership with premierinn.com
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Helpful?
Thank milnemrsisabellam
Ann_McAlpine, Manager at Premier Inn Falkirk East Hotel, responded to this review

Thank you for taking the time to review your stay with us. It is great to hear our hotel facilities were able to meet your expectations and our team delivered great service during your stay. We look forward to welcoming you back in the future.

Scotland
Reviewed 25 October 2016

We have stayed in a few Premier Inn's before this one so we had something to compare it too. First problem we experienced was the Door card machine wasn't working so the poor receptionist had to walk all the way along to our with us to let us in and give us a card for the electric in the room....

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Helpful?
Thank ScotlandNicky7
Ann_McAlpine, Manager at Premier Inn Falkirk East Hotel, responded to this review

Thank you for taking the time to review your stay with us. At Premier inn it remains our main objective to deliver a high standard in customer service in all of our establishment. We do apologise that on this occasion we didn't achieve certain standards. Please be assured that your feedback is very important to help us improve our standards.

Scotland, United Kingdom
Reviewed 17 October 2016

This Premier Inn was very near to the Kelpies, also near to the football stadium, the staff at this hotel, are very friendly also very helpful, a really lovely place to stay in. We also had an evening meal in the Brewers fayre next door and we had our breakfast in there as well so this hotel is very good...

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Helpful?
Thank 48Pat48
Ann_McAlpine, Manager at Premier Inn Falkirk East Hotel, responded to this review

Thank you for taking the time to review your stay with us. It is great to hear our hotel facilities were able to meet your expectations and our team delivered great service during your stay. We look forward to welcoming you back in the future.

St. Catharines, Canada
Reviewed 17 October 2016

This was a lovely clean hotel conveniently located for our purposes. The bed and linens gave us a very comfortable nights sleep. Stayed in the newly opened addition which was very modern ,will definitely choose to stay here again.

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Helpful?
Thank glasg0wgirl12
Ann_McAlpine, Manager at Premier Inn Falkirk East Hotel, responded to this review

Thank you for taking the time to review your stay with us. It s great to hear our hotel facilities were able to meet your expectations and our team delivered great service during your stay. We look forward to welcoming you back in the future.

Auckland Region, New Zealand
Reviewed 16 October 2016

I really enjoyed my stay at this hotel. It's a good place to stay. It has a lift to the first floor which I really appreciated with heavy suitcase. The room was a delight. I found the staff very friendly and helpful

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Helpful?
Thank Michael D
Ann_McAlpine, Manager at Premier Inn Falkirk East Hotel, responded to this review

Thank you for taking the time to review your stay with us. It is great to hear our hotel facilities were able to meet your expectations and our team delivered great service during your stay. We look forward to welcoming you back in the future.

Nottingham, United Kingdom
Reviewed 15 October 2016

Could not really fault this place very clean room, easy to use shower. Bed was a bit tall for the wife no doubt the size is where you can you suitcases. Both of us had a good nights sleep. I would invest in the breakfast great choice of food. The garden center next door is well worth a visit if...

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Helpful?
Thank pieoutlaw
Ann_McAlpine, Manager at Premier Inn Falkirk East Hotel, responded to this review

Thank you for taking the time to review your stay with us. It is great to hear our hotel facilities were able to meet your expectations and our team delivered great service during your stay. We look forward to welcoming you back in the future.

Elgin, United Kingdom
Reviewed 28 September 2016

Room was clean, bed was very comfortable, really good nights sleep. Staff were excellent, nothing was too much trouble. Downside, wifi could have been better, free wifi not very good you have to upgrade to the ultimate wifi at £5 a day.

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Helpful?
Thank bobkerr44
Ann_McAlpine, Manager at Premier Inn Falkirk East Hotel, responded to this review

Thank you for taking the time to review your stay with us. It is great to hear our hotel facilities were able to meet your expectations and our team delivered great service during your stay. We will pass on your comments with regards to the wifi and hopefully this will be improved by the time of your next visit. We...

Reviewed 18 September 2016 via mobile

Room is very old compared to other premier inns I have stayed at in the past. On arrival the receptionist barley even spoke, she wasn't interested at all which I think is very bad customer service. The next morning when checking out a different woman on reception and she didn't even speak, she had head phones in and just put...

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Helpful?
Thank Rachel B
WhitbreadHotels, Online Customer Service at Premier Inn Falkirk East Hotel, responded to this review

Thank you for taking the time to review your stay with us. At Premier Inn it remains our main objective to deliver a high standard of customer service in all our establishments and we do apologise that on this occasion we failed to achieve this. Please be assured that your feedback is very important as it enables us to improve...

Eastleigh, England, United Kingdom
Reviewed 17 September 2016 via mobile

My wife and I stopped here on out way back to Glasgow on a cycling holiday. Staff were helpful and allowed us to keep our bikes in our room (ground floor). Very comfortable beds, clean bathroom with bath and shower over. Plenty of hot water. Tea and coffee making facilities in the room.

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Helpful?
Thank Gavin M
Ann_McAlpine, Manager at Premier Inn Falkirk East Hotel, responded to this review

Thank you for taking the time to write a review for Premier Inn Falkirk East. I am delighted you enjoyed your stay with us during your cycling holiday. It is great to hear our hotels facilities were able to meet your expectations and our team delivered great service during your stay. We look forward to welcoming you back in the...

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07/05/2017 08/05/2017
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Amenities

Highlights
  • Restaurant
  • Free Internet
  • Free Parking
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Multilingual Staff
Official Description (provided by the hotel)
Just 20 minutes from Blackness Castle and a 5-minute drive from The Kelpies ... more   less 

Additional Information about Premier Inn Falkirk East Hotel

Address: Cadgers Brae Beancross Road, Polmont FK2 0YS, Scotland
Region: United Kingdom > Scotland > Falkirk District > Polmont
Price Range: €61 - €106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Falkirk East Hotel 3*
Number of rooms: 40
Reservation Options:
TripAdvisor is proud to partner with TripOnline SA and Premier Inn so you can book your Premier Inn Falkirk East Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Premier Inn Falkirk East Hotel Polmont
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Falkirk East Hotel staff and other travellers.
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Questions? Get answers from Premier Inn Falkirk East Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Need a roll-in shower? Ask for room 27.”
HerChubbyHubby, 9 Jan 2017 | Read review
“Rooms at the front look towards the motorway.”
Rosiebriar, 3 Jan 2017 | Read review
“All rooms sound proofed.”
BarbaraC527, 24 Dec 2016 | Read review
“We were in room 106, no view.”
454pamellaf, 18 Dec 2016 | Read review
“Accessible rooms: No wet rooms ie shower is in bath. But the bed is v comfortable”
137brennam, 24 Nov 2016 | Read review
5 of 5
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US$77* /night
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*Disclaimer
Prices are for 1 room, 2 adults
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