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Quy Mill Hotel & Spa, Cambridge, BW Premier Collection

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Quy Mill Hotel & Spa, Cambridge, BW Premier Collection
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720 Reviews from our TripAdvisor Community

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Showing 710: English reviews
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Kettering, United Kingdom
Reviewed 2 days ago NEWvia mobile

Second visit with my partner, staff are great, food was amazing and the room was very good also! Can't wait to come back in the summer when the suns out! We both had a lovely stay :) Short taxi ride into the city centre for anyone who fancies a decent chilled night out.

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Helpful?
Thank ryantish
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review, delighted to hear you were pleased with the food and the service, the gardens are particularly lovely in the Summer so we do hope to welcome you back soon.

Cambridge, United Kingdom
Reviewed 3 days ago NEW

Came here for a spa-day as part of my sisters hen-do. Had some stress beforehand because all our treatment times were very spread apart and that dampened the day somewhat, especially as staff were very inflexible with this the two weeks leading up to it whilst I tried to rearrange some appointments. However, on the day everything was lovely. Great...

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Helpful?
Thank 19KitKat91
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your positive review, we're sorry to hear you had some stress when booking, as the spa appointments get booked up very early we can only assume this was due to difficulty in finding you consecutive slots, but we're very pleased that you ultimately enjoyed your day. Also great to hear your wonderful comments about the...

Cambridge
Reviewed 3 days ago NEWvia mobile

This is my first choice always for special occasions and it never fails me. Came for Mother's day lunch and it was superb from the time we arrived until we left. Staff were first class and nothing was too much trouble. Carvery lunch was excellent, beyond belief.

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Helpful?
Thank Sophie A
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review, we're so glad that you enjoyed the Mother's Day carvery lunch and will pass your wonderful comments on to the team. We look forward to welcoming you back again soon.

Haarlem, The Netherlands
Reviewed 1 week ago

Overall stay was nice. Good and pleasant welcome by the friendly staff. Hotel rooms are very nicely decorated. Swimming pool was clean and well organized. Bar staff not very attentive however very friendly. Before dinner we asked for a slice of bread with some butter for our 8 months old son. This was not possible without giving any reason at...

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Helpful?
Thank Robert D
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your positive review, we're very pleased that you enjoyed your breakfast and found the staff friendly, we'll make sure to discuss your concerns about the bar staff with the relevant teams. We will also certainly investigate the issue that arose with your 8-month old, and do hope we can welcome you back again soon.

London, United Kingdom
Reviewed 1 week ago

A rare romantic getaway for us, we arrived on a balmy spring day with high expectations. Friendly staff checked us in, the hotel is characterful with remnants of the watermill’s history evident in the grounds, although the stream at the back, which must have served it well once upon a time, more of a dirty pond now. Billed as a...

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1Thank LKM2013
Cambridge, United Kingdom
Reviewed 1 week ago

Had afternoon tea recently with my daughter. Welcomed by reception staff and seated straight away in the restaurant, nice table by the window. . Good atmosphere with others taking tea. Staff very attentive and informative. Drinks and food served very quickly. Usual complaint of mine re too much sweet and not enough savoury. Enjoyed sandwiches, scone was a bit hard...

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Helpful?
Thank vmc m
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your review, we're delighted you found the atmosphere relaxing and the staff attentive, we will pass your feedback regarding the scones on to the kitchen but are glad that you did enjoy the sweet items you had. We hope to welcome you back for another visit soon.

Reviewed 1 week ago via mobile

A group of us stayed here following a meeting. The location is great as it's right near the airport and is around 15 minutes (in good traffic) to the city centre. The grounds here are beautiful. The hotel is built onto the side of some old houses. There are also a number of luxury annexes too. The standard rooms are...

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Helpful?
Thank Sarah W
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review, we're delighted that you enjoyed the grounds and were pleased with the rooms, the pheasants do make for amusing viewing over a drink or a bite to eat on the terrace! Good to hear that you also had the opportunity to make use of the free access to the leisure facilities. We...

St Albans, United Kingdom
Reviewed 2 weeks ago

Approaching from the A14 from Cambridge, it is important to note the double back alongside the A14 along a narrow road. As we arrived (on a Thursday evening) the guests at a wedding reception were just going in to dinner, so I was not surprised at the slight wait for the Maitre d' to seat us. The greeting and service...

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Helpful?
Thank derekmcl2015
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your review, we were pleased to read that you felt welcomed by the staff and were impressed with your starters. We will be sure to pass your comments regarding the Beef Wellington on to the kitchen, but are very glad you enjoyed the dish nonetheless. We look forward to welcoming you back for another visit...

Swindon, United Kingdom
Reviewed 2 weeks ago via mobile

Booked for overnight stay to visit Cambridge. It's near park & ride, so location was ideal for what we wanted to do. Our room was brilliant we had 4 poster and lovely view of the gardens. The room was large and had some lovely features i.e. Old fireplace, specialist coffee maker. We ate down stairs in the bar area which...

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Helpful?
Thank 78Mike_S953
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your positive review, we're so pleased that you enjoyed the four poster rooms, which do have a lovely view of the gardens. Do accept our apologies for any delay with your meal, we're glad that you enjoyed your dinner nonetheless, as well as the breakfast. We'll be sure to pass on your wonderful comments to...

Norwich, United Kingdom
Reviewed 2 weeks ago

We stayed on a spring day and the spring flowers and hanging baskets looked amazing. Great staff and a good location to stay so you can go shopping in Cambridge. Park and ride very close. It was a treat to be able to go swimming before dinner and breakfast. Ok you can hear the A14 when outside a little but...

Review collected in partnership with Best Western GB
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Thank 13,572,468
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your positive review, our groundsman will be very pleased to hear you enjoyed the hanging baskets, we're glad that you found the location convenient and were able to make use of the leisure facilities, and look forward to welcoming you back soon.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Fitness Centre with Gym / Workout Room
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
  • Family Rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Dry Cleaning
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Whatever you expect from a four star luxurious small hotel in Cambridge, you will be pleasantly surprised by the Quy Mill Hotel & Spa! Once an historic watermill, Quy Mill Hotel & Spa is a secluded haven which offers charming hotel accommodation in Cambridge, award winning 2 AA Rosette food and unfailing courtesy. It has long been a magnet for visitors from across the world, and they come here to Cambridge for a great many reasons. Guests enjoy the University City of Cambridge, and the easy access to Newmarket and the range of treasures to be found in the area. They appreciate the peaceful atmosphere, the excellent food and the attentive service of the Mill. We often welcome back couples who were married here so they can remember the enchantment of their Cambridge wedding. Our business clients comment on the ease with which any arrangements can be made and how they look forward to a session in our Health Club when the day's business is concluded - available free to guests, it is complete with a stunning deck level pool. Our business clients recall the enjoyment and benefit of corporate team building exercise in our famous 'five acre field' and Quy Mill Hotel & Spa has become their first port of call when looking for places to stay in Cambridge. All our rooms feature en-suite bath and shower and some offer the height of exclusivity with four poster beds and double whirlpool spa baths. Our award-winning restaurant will create a tempting selection of local and international dishes, while room service is on call 24 hours a day. A full list of amenities can be reached here. Welcome to Quy Mill Hotel & Spa. We promise to provide everything you would expect from a luxury hotel in Cambridge - and much much more! ... more   less 

Additional Information about Quy Mill Hotel & Spa, Cambridge, BW Premier Collection

Address: Church Road, Stow Cum Quy, Cambridge CB25 9AF, England (Formerly BEST WESTERN PLUS Cambridge Quy Mill Hotel & Spa)
Region: United Kingdom > England > Cambridgeshire > Cambridge > Stow Cum Quy
Price Range: €96 - €220 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quy Mill Hotel & Spa, Cambridge, BW Premier Collection 4*
Number of rooms: 50
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Also Known As:
Best Western Cambridge
Cambridge Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quy Mill Hotel & Spa, Cambridge, BW Premier Collection staff and other travellers.
6 questions
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Chester, United Kingdom
Truro, United Kingdom
6 months ago
Chester, United Kingdom

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Questions? Get answers from Quy Mill Hotel & Spa, Cambridge, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“alway from the A14”
 of 5 bubbles Q890XRmarkl, 10 Mar 2017 | Read review
“If you have mobility issue ask for rooms on lower floor of main building as there aren't any lifts.”
 of 5 bubbles NO_HS2, 12 Feb 2017 | Read review
“Room 6 is a single room with a small bed. Room 7 has a four poster bed and complimentary coffee machine.”
 of 5 bubbles SarahT531, 12 Feb 2017 | Read review
“Courtyard rooms are spacious and well decorated”
  • Room 109
 of 5 bubbles chocolina25, 11 Feb 2017 | Read review
“garden view is lovely to wake up to”
 of 5 bubbles daniluke89, 9 Feb 2017 | Read review
5 of 5