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Quy Mill Hotel & Spa, Cambridge, BW Premier Collection

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Quy Mill Hotel & Spa, Cambridge, BW Premier Collection
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659 Reviews from our TripAdvisor Community

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Showing 650: English reviews
Cambridge, United Kingdom
Reviewed 2 days ago NEWvia mobile

My partner and I stayed last night for a little break and the spa was good, the room was fine and the food was excellent, however, our shower only produced freezing cold water. They did say we could wash in another room on another floor. This is not acceptable at this price. There was a function the night before which...

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Helpful?
Thank CallmeMattx
Bedford, United Kingdom
Reviewed 3 days ago NEW

A lovely hotel with the most pleasant staff. The rooms are spacious & well-equipped. The breakfast was excellent, with plenty of choice to suit all tastes. The spa provides wonderful treatments, in pleasant surroundings with the nicest of staff.

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Helpful?
Thank Caryl1948
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your positive review, we are delighted to hear you enjoyed the breakfast and your bedroom. We'll pass on your lovely comments to the rest of the team and look forward to welcoming you back soon.

Sheffield, United Kingdom
Reviewed 1 week ago via mobile

Spacious rooms, comfortable bed. Nice staff and good breakfast and great spa facilities. Shame room service is not 24 hours. Plenty of parking, easy to find and good location to Cambridge if you have a car.

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Helpful?
Thank Charlotte A
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your positive review, we're glad to hear you enjoyed the breakfast and were able to make use of the spa facilities. Apologies if you had an issue with room service, we do run this 24 hours a day so you should have been able to order anytime (this is from a smaller menu than during...

Welwyn Garden City, United Kingdom
Reviewed 2 weeks ago via mobile

This hotel is an easy drive into Cambridge. Set in its own grounds , with good walks nearby. Nice restaurant , clean and compact rooms. Our room was detached from the main house so we weren't disturbed by the wedding party that night. Friendly staff and would go back again.

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Helpful?
Thank Adrian D
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your positive review, great to hear you found the rooms clean and the staff friendly, we will make sure to pass your comments on the to the team and look forward to welcoming you back in the future.

Kettering, United Kingdom
Reviewed 3 weeks ago via mobile

Me and my partner stayed in a superior double room and it was fantastic! The oldy worldy room was perfect with the 4 poster bed and decor. Dinner was great and breakfast was very good aswell. Over all a fantastic stay and one of the best hotel experiences we have had in the uk. Very close to Cambridge city centre...

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Thank ryantish
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review, we're pleased to hear you enjoyed the Four Poster bedroom and your meals, and are delighted that you would rate us so highly across the UK. We look forward to welcoming you back on your next visit to Cambridge.

London, United Kingdom
Reviewed 4 weeks ago via mobile

The best thing I can say about this hotel is that they let me leave. It has all the character, charm and luxury of a harvester restaurant and how they think that £200 is reasonable to stay in a shed is beyond me. The staff were very nice and well trained and I was allowed to leave without paying. For...

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Helpful?
Thank Joeavison
TonyMurdock, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest, Thank-you for your review. Please accept my apologies if you didn't enjoy your stay. I am not sure I would admit to deliberately leaving without paying. I have been in the other brands you mention, but sorry I don't see any similarity at all, mind you I have only seen one or two. Thank-you once again for your...

Newcastle
Reviewed 4 weeks ago via mobile

Stayed here for one night to attend a wedding. Our room was lovely overlooking the mill. A bit on the small side but immaculately clean. Pillows were a bit hard for my liking but that's just personal preference. We didn't use any of the spa facilities but it did look nice. Don't really have any complaints about the hotel but...

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Thank Claire1989
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your comments, we've made a note of your thoughts regarding the pillows and the pricing, but are glad to hear that you found the room pleasant overall. We look forward to welcoming you back in the near future, and hope next time you'll have a chance to make use of the spa facilities.

Portsmouth, United Kingdom
Reviewed 4 weeks ago via mobile

We stayed at the hotel last night whilst visiting our son. We stayed in the main part of the hotel - room extremely dated. Furniture scratched, old and tatty. Paint pealing in bathroom which was like going back in time 50 years. Room cold as heaters not working - had to wear dressing gown in bed to keep warm. Room...

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3Thank stewartje
Dudley, United Kingdom
Reviewed 5 weeks ago

I've stayed here a few times and it never fails to impress. Over the last few years it's been done up and the facilities are now first rate. The rooms are bright, fresh and comfortable and the gym is first rate. If you're driving, it's about 3-4 miles into Cambridge and the hotel isn't very practicable on public transport. That...

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Helpful?
Thank 339,334
Tony M, General Manager at Quy Mill Hotel & Spa, Cambridge, BW Premier Collection, responded to this review

Dear Guest Thank you for your excellent review, it's great to hear that you've found all of your stays pleasant, and that the hotel is able to provide a relaxing atmosphere on your visits. We'll pass on your positive comments regarding the restaurant to the team, and look forward to welcoming you back again soon.

Oakham
Reviewed 31 October 2016

We booked this hotel on line to celebrate our wedding anniversary, we went for one of the four poster bedrooms. The staff at reception were exceptional, booked in with the minimum of fuss even though we had arrived at 1215hrs. The room was the first disappointment not what I would call four star, both electric heaters failed to heat up....

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1Thank Trevor C

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Pool
  • Room Service
  • Free Parking
  • Restaurant
  • Bar/Lounge
  • Spa
  • Fitness Centre with Gym / Workout Room
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
Things to do
  • Pool
  • Restaurant
  • Bar/Lounge
  • Spa
  • Hot Tub
  • Tennis Court
  • Fitness Centre with Gym / Workout Room
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Room Service
  • Free Parking
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Dry Cleaning
  • Business Centre with Internet Access
  • Conference Facilities
Official Description (provided by the hotel)
Whatever you expect from a four star luxurious small hotel in Cambridge, you will be pleasantly surprised by the Quy Mill Hotel & Spa! Once an historic watermill, Quy Mill Hotel & Spa is a secluded haven which offers charming hotel accommodation in Cambridge, award winning 2 AA Rosette food and unfailing courtesy. It has long been a magnet for visitors from across the world, and they come here to Cambridge for a great many reasons. Guests enjoy the University City of Cambridge, and the easy access to Newmarket and the range of treasures to be found in the area. They appreciate the peaceful atmosphere, the excellent food and the attentive service of the Mill. We often welcome back couples who were married here so they can remember the enchantment of their Cambridge wedding. Our business clients comment on the ease with which any arrangements can be made and how they look forward to a session in our Health Club when the day's business is concluded - available free to guests, it is complete with a stunning deck level pool. Our business clients recall the enjoyment and benefit of corporate team building exercise in our famous 'five acre field' and Quy Mill Hotel & Spa has become their first port of call when looking for places to stay in Cambridge. All our rooms feature en-suite bath and shower and some offer the height of exclusivity with four poster beds and double whirlpool spa baths. Our award-winning restaurant will create a tempting selection of local and international dishes, while room service is on call 24 hours a day. A full list of amenities can be reached here. Welcome to Quy Mill Hotel & Spa. We promise to provide everything you would expect from a luxury hotel in Cambridge - and much much more! ... more   less 

Additional Information about Quy Mill Hotel & Spa, Cambridge, BW Premier Collection

Address: Church Road, Stow Cum Quy, Cambridge CB25 9AF, England (Formerly BEST WESTERN PLUS Cambridge Quy Mill Hotel & Spa)
Region: United Kingdom > England > Cambridgeshire > Cambridge > Stow Cum Quy
Price Range: €86 - €251 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Quy Mill Hotel & Spa, Cambridge, BW Premier Collection 4*
Number of rooms: 50
Reservation Options:
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Also Known As:
Best Western Cambridge
Cambridge Best Western
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Questions & Answers

Here's what travellers have asked, with answers from Quy Mill Hotel & Spa, Cambridge, BW Premier Collection staff and other travellers.
6 questions
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Chester, United Kingdom
Truro, United Kingdom
3 months ago
Chester, United Kingdom

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Questions? Get answers from Quy Mill Hotel & Spa, Cambridge, BW Premier Collection staff and past guests.
Posting guidelines
Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Room with a four poster are quite and comfortable”
 of 5 bubbles trevorc254, 31 Oct 2016 | Read review
“No lift so choose outside lodges or rooms on the lower floor of the mill”
 of 5 bubbles richardmH9916WN, 30 Oct 2016 | Read review
“Spa bath rooms are very roomy.”
 of 5 bubbles Johnviper6859, 24 Oct 2016 | Read review
“Be in the main building. The sound insulation in the rooms in the old wooden sheds is appalling.”
 of 5 bubbles Andrew202013, 13 Oct 2016 | Read review
“Main builing has 3 floors with traditional decor, side buildings are more modern in regards to decoraties in the room, but spotless.”
 of 5 bubbles benne74, 8 Oct 2016 | Read review
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