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Premier Inn Wirral (Heswall) Hotel

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397 Reviews from our TripAdvisor Community

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There are newer reviews for Premier Inn Wirral (Heswall) Hotel
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Showing 395: English reviews
San Francisco
Reviewed 8 February 2016

Excellent location, terrific staff and spotless well equipped rooms. Easy booking process and the pre stay request was carried out with no problem at all. Staff on reception, housekeeping and restaurant were all excellent. Thank you for our stay.

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Helpful?
Thank huntmrscarmelh
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for taking the time to write your review! We are so happy to hear you had a comfortable stay with us and found all of the staff so friendly and helpful. Your kind comments have been passed on!

Sydney, Australia
Reviewed 7 February 2016

ON a recent business trip, this was recommended as close to where I needed to be, and about 4 star quality. It was OK - the staff, thank you Carole are very helpful, but..... Recommended improvements; FIX YOUR WIFI AND UPGRADE THE SPEED. Most occasions it would drop out or was very slow. These days, this is just unacceptable and...

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Helpful?
Thank Frank T
Miami, Florida
Reviewed 1 February 2016

Premier Inn always delivers; value for money, clean and comfortable rooms and usually conveniently located, with on site dining and I've stayed at many different ones over the years. The Heswall Premier Inn is no exception, and in addition to all the above, the staff were friendly and caring - especially important to me as I was a woman travelling...

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Helpful?
Thank Rivers;Ms.eliza... R
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for such a lovely review! It is great to hear you enjoyed your stay with us and were made to feel so welcome. We hope to see you again soon!

Glasgow, United Kingdom
Reviewed 29 January 2016

I stayed at this recently refurbed hotel for business. The room was spacious and decorated to a high standard. The location is outside of the town centre which (when coupled with the comfy bed) made for a good nights sleep!

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Helpful?
Thank AussieRules2014
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for your review! We are very happy to hear you had a great night's sleep with us and hope to welcome you back again in the future!

Staffordshire, United Kingdom
Reviewed 25 January 2016

Comfortable ,value for money.Friendly efficient staff especially Janik and Barbara.Made sure all the family were looked after.Nothing was too much trouble.Clean room with fresh crisp white bedding .thax

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Helpful?
Thank sue504022
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for your review! We are so glad to hear you had such a comfortable stay with us and found us great value for money. Your kind comments have been passed on to Jorik and Barbara!

Tavira, Portugal
Reviewed 23 January 2016 via mobile

I stay at Premier Inn on a regular basis, but this is the first time that I have stayed in Heswall. The room was up to good standard and the bed, as ever, was exceptionally comfortable. On arrival I paid £15 to connect for 7 days with Premier Inn Ultimate WiFi. My money was accepted online, but apart from a...

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Thank Tony W
Liverpool, United Kingdom
Reviewed 21 January 2016

Great hotel Excellent parking, clean rooms, helpful and pleasant staff Good sized room and comfy bed I must say that this review reflects the rate we got and if you pay full price you may only award 4 stars to reflect this

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Helpful?
Thank Shrek41
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for taking the time to write your review. We are so glad you had such a comfortable stay with us!

Reviewed 18 January 2016 via mobile

All the staff were lovely and friendly on our visit. The beds were extremely comfortable and everything was well presented. Excellent storage space. The toilet was very small but not great for a long stay. The wifi could be much better, I had no phone signal the full time within this hotel (very odd). Pleasant stay though.

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Helpful?
Thank Jennifer C
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for your review. It is lovely to hear that you found the staff so friendly, your comments have been passed on!

Wigan, England, United Kingdom
Reviewed 17 January 2016

Arrived to a very warm friendly reception by the lady on reception. The hotel's first impression as you enter is warm and very clean. The room was warm, clean and comfortable. The room had everything you could need for a stay irn a hotel. I have stayed in other premier inn's and could not fault any of them. We ate...

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Helpful?
Thank Lisa M
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for such a lovely review! We are so happy to hear that you had such a great stay with us. Your kind comments have been passed on to the teams and we hope to see you again soon!

Reviewed 12 January 2016

We stayed recently for a hen night in Jan,the rooms were big,really clean,with lovely comfy beds ,thought the receptionist Janik was exceptional,helped us amend a booking and offered reassurance for next time we stayed,was very professional and friendly,would definitely recommend.

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Helpful?
Thank Lisa S
Kerry Anne B, Manager at Premier Inn Wirral (Heswall) Hotel, responded to this review

Thank you for your review, we are very glad you had such a comfortable stay with us. You kind comments have been passed on to Jorik!

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Free High Speed Internet ( WiFi )
About the property
  • Wheelchair Access
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
  • Paid Wifi
  • Paid Internet
Services
  • Free Parking
Official Description (provided by the hotel)
Explore both the bustling and quaint sides of this thriving village, handy for Thornton Manor ... more   less 

Additional Information about Premier Inn Wirral (Heswall) Hotel

Address: Chester Road | Gayton, Heswall CH60 3SD, England
Region: United Kingdom > England > Merseyside > Wirral > Heswall
Price Range: €51 - €107 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Wirral (Heswall) Hotel 3*
Number of rooms: 63
Reservation Options:
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Also Known As:
Premier Inn Wirral (Heswall) Hotel Heswall
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Questions & Answers

Here's what travellers have asked, with answers from Premier Inn Wirral (Heswall) Hotel staff and other travellers.
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2 months ago
over a year ago
Perth, Australia
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Questions? Get answers from Premier Inn Wirral (Heswall) Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“On a busy roundabout but not overly noisy. We were at the side of the hotel, second floor,room 21 . No problems at all.”
 of 5 bubbles john48walters, 18 Oct 2016 | Read review
“Room 24 was very quiet.”
 of 5 bubbles Francogirl, 27 Sep 2016 | Read review
“Furthest from reception are the quietest.”
 of 5 bubbles BowlingKaz, 13 Sep 2016 | Read review
“Request room away from ongoing construction work”
 of 5 bubbles Stanjeve, 31 Jul 2016 | Read review
“if you have problems with stairs there is no lift so you should ask for a downstairs room.”
 of 5 bubbles ruthjohn19, 20 Jul 2016 | Read review
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