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Ibis London Thurrock

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Ibis London Thurrock
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581 Reviews from our TripAdvisor Community

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Showing 536: English reviews
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London, United Kingdom
Reviewed yesterday NEW

I recently stayed at this hotel, recorded my car registration as requested by the receptionist and was horrified to receive a £100 parking fine through the post 10 days later. I contacted the hotel direct and customer services to be told that the 'car park does not belong to the hotel and I should appeal'. I have done this and...

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Helpful?
Thank sally H
Hailsham, United Kingdom
HOTEL’S FAVOURITE REVIEW
Reviewed 3 weeks ago

We have stayed at this hotel on numerous occasions now whilst in the area on business. We have noticed a vast improvement from our first stay about 8 years ago. Then the room was in need of a very good clean especially the carpet, long hairs so the carpet handing been vacuumed. Now the room are clean and tidy with...

Review collected in partnership with Ibis Hotels
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Thank 16susan50
About Hotel's Favourite Review
THURIBIS, Manager at Ibis London Thurrock, responded to this review

We very much appreciate your comments regarding your stay at ibis London Thurrock M25. Thank you again for sharing your experience and we look forward to welcoming you again soon. Yours Sincerely, James Ting General Manager

Birmingham, United Kingdom
Reviewed 1 week ago NEWvia mobile

Stayed for a business trip, basic room, clean and comfortable Next to motorway but couldn't hear it with window closed Really good nights sleep, and that's from someone who normally takes a few nights to get used to a new bed Didn't need breakfast but had evening meal there good choices available

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Helpful?
Thank Denise E
Crewkerne, United Kingdom
Reviewed 1 week ago

arrived at hotel after midnight friendly reception staff had to choice which building to stay in as i have stayed in both i new the older main hotel had the bigger rooms . The only snag with this hotel is it's in the middle of an industrial park which is a bit bit strange but worth the money as it...

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Helpful?
Thank sharon_a_w
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Dear Sharon_a_w, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our...

Dumfries and Galloway, United Kingdom
Reviewed 1 week ago

Review collected in partnership with Accorhotels.com
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Thank 218raymondb
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Reviewed 1 week ago via mobile

We had a big day planned and went to lakeside then out for dinner later that night. Had nice rooms but felt a bit like we were in a youth hostel. The atmosphere outside the building and in the bar was a bit intimidating. Some people looked like they were living there! We went for a 16th birthday and there...

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Helpful?
Thank Danielle P
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you for taking the time to tell us about your experience at ibis London Thurrock M25. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate you sharing your concerns and it is our hope that you will give us the opportunity to better serve you in the...

Reviewed 1 week ago

Yes, it's a business hotel. I was expecting better room service rather than waiting for tips. The retail park was good. Thanks to the Desk manager. I appreciate your reaching at your clients. But, better staffs are always better for better business.

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Helpful?
Thank Georgia M
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you for taking the time to tell us about your experience at ibis London Thurrock M25. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. In order for everyone to be able to enjoy economical accommodation, we do not offer room service but you are more than welcomed when...

Reviewed 2 weeks ago

Real find, on the doorstep for the retail park, great staff, Front Desk manager was a star on my very late arrival as my booking had not been confirmed, restaurant staff friendly and great company, food was pretty good for a budget hotel. Really enjoyed my stay

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Helpful?
Thank Gerard H
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Dear Gerard H, We very much appreciate your comments regarding your stay at the ibis London Thurrock M25. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of...

Burton upon Trent, United Kingdom
Reviewed 3 weeks ago

Review collected in partnership with Accorhotels.com
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Thank davidgQ8171HA
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Reviewed 3 weeks ago via mobile

Chosen because it's pet friendly and seem happy enough with my little furry companion at an additional £10 per night (stated on the website) The reception girls are all very sweet and helpful, I've stayed here about 3 times now. This particular ibis has walls thinner than paper so every time someone walked past my dog barked, heard conversations outside...

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Helpful?
Thank Optimum S
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you for taking the time to tell us about your experience at ibis London Thurrock M25. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Yours Sincerely, James Ting General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Ms Teresa GOLUNSKA, the manager of the ibis London Thurrock M25 hotel, would like to welcome you. ibis London Thurrock is an economy London hotel located 15 minutes' drive from Ebbsfleet International Station. The 102 contemporary guest rooms each have wireless internet and satellite TV. The Cafe is open for light meals and snacks and the bar is a relaxing place for a drink. There is also a secure on-site parking for up to 64 cars. The hotel caters for pets; however there is a charge of £10 per day per pet. There is also a safe deposit box in the reception for you to keep your valuables safe. ... more   less 

Additional Information about Ibis London Thurrock

Address: Weston Avenue, Grays Thurrock RM20 3JQ, England
Region: United Kingdom > England > Essex > Grays Thurrock
Price Range: €39 - €77 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis London Thurrock 2*
Number of rooms: 166
Reservation Options:
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Also Known As:
Ibis London Thurrock Hotel Grays Thurrock
Ibis Grays Thurrock
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Thurrock staff and other travellers.
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Questions? Get answers from Ibis London Thurrock staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“front of hotel is quietest as back is the M25”
 of 5 bubbles sharon_a_w, 15 Mar 2017 | Read review
“Ask to be on a room away from the M25”
 of 5 bubbles 29_Sussex_Traveller, 19 Dec 2016 | Read review
“The main building south facing fourth floor.”
 of 5 bubbles grahamp184, 29 Nov 2016 | Read review
“Stayed in various rooms all good so far”
 of 5 bubbles 218raymondb, 25 Nov 2016 | Read review
“Doesn't really matter as probably only staying overnight. Not a pretty location but practical”
 of 5 bubbles ingrids336, 2 Nov 2016 | Read review
5 of 5