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Ibis London Thurrock

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Ibis London Thurrock
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565 Reviews from our TripAdvisor Community

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Showing 521: English reviews
London, United Kingdom
Reviewed 1 week ago NEW

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Alfred A
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Margate, United Kingdom
Reviewed 2 weeks ago

I often stay at the Thurrock Ibis but was very disappointed this as we were put in the new block which was very cramped and the heating kept biowing cold and as it was a very cold night we were uncomfortable

Review collected in partnership with Accorhotels.com
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Helpful?
Thank philipn613
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you for taking the time to tell us about your experience at ibis London Thurrock M25. I am sorry that your experience did not meet your expectations, please allow me to express my sincerest apologies. Please let us know of your preferences prior to your arrival and we will endeavour to allocate the room of your preference. We appreciate...

Bristol, United Kingdom
Reviewed 2 weeks ago

This hotel ticks nearly all the boxes.It has friendly ,helpful staff ,comfortable beds and clean rooms .The only down side is the breakfast which was not kept warm enough and was a bit of a disappointment for the price.That said I would use this hotel again any time I am in the area as it is excellent value and very...

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Helpful?
Thank liz o
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you for taking the time to tell us about your experience at ibis London Thurrock M25. I am sorry that your breakfast experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in...

Ilha do Sal, Cape Verde
Reviewed 3 weeks ago

Stayed here for a week on business. The rooms are clean and tidy the reception staff were very good, the bar service was a little slow to say the least otherwise it was a relaxing stay which really is what it's all about after a hard days work. When looking out the reception area/ dining area windows all you could...

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Helpful?
Thank Paul C
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you for taking the time to tell us about your experience at ibis London Thurrock M25. I am sorry that some of your experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve you...

Boston, Massachusetts
Reviewed 4 weeks ago

Very clean & tidy - always clean towels every day. Staff very helpful Comfortable stay . Close to where I was working . Close to the motorways for travel . Local to restaurants on the retail park. on site there was a bar plus restaurant. Good breakfast in the morning . Easy free parking.

Review collected in partnership with Accorhotels.com
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Helpful?
Thank Yen0t
THURIBIS, Manager at Ibis London Thurrock, responded to this review

We very much appreciate your comments regarding your stay at ibis London Thurrock M25. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Yours Sincerely, James Ting General Manager

Eastbourne, United Kingdom
Reviewed 5 weeks ago

Rooms clean and tidy, with good showers and nice lighting. Communal areas are ok, but heaps of cigarette butts littered the outside area. Right next to the M25 motorway at the QE2 bridge, so don't expect this to be the quietest of hotels. Windows do a decent job of preventing most of the noise entering the bedroom, but you're always...

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Helpful?
Thank 29_Sussex_Traveller
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you for taking the time to tell us about your experience at ibis London Thurrock M25. I am sorry that some of your experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate your comments and it is our hope that you will give us the opportunity to better serve you in the...

London, United Kingdom
Reviewed 18 December 2016 via mobile

Arrived for a short business trip and was given a run of the mill room with no bath tub, simple decor and stiff mattress. The trip however was elevated by some great staff, mostly from Lithuania. So thank you Ruta and the others for making my trip a pleasure- great service and friendly welcome and farewell.

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Helpful?
Thank nicosanremo
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you for taking the time to tell us about your experience at ibis London Thurrock M25. I am sorry that some of your experience did not meet your expectations, please allow me to express my sincerest apologies. All our rooms are equipped with shower facilities only. We appreciate you sharing your concerns, and it is our hope that you...

NA
Reviewed 18 December 2016

not all changes are for the better and thats what you see now during breakfast....big heavy lids on heavy pots..people dont know where to leave them../ juice machine is changed for 1 ltr glass..// 10 people and > are heaving breakfast and it comes to standstill..no space..to leave the lids..no juice..after 4 guest..No good ! pls go back to the...

Review collected in partnership with Accorhotels.com
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Helpful?
Thank jgO3860WR
THURIBIS, Manager at Ibis London Thurrock, responded to this review

Thank you for taking the time to tell us about your experience at ibis London Thurrock M25. I am sorry that some of your breakfast experience did not meet your expectations, please allow me to express my sincerest apologies. We appreciate you sharing your concerns, and it is our hope that you will give us the opportunity to better serve...

Great Yeldham, United Kingdom
Reviewed 15 December 2016 via mobile

We were pleasantly surprised with the quietness, size and comfort of our room. Every staff member we encountered was polite and helpful. Dinner was tasty if a bit mean on portion size. Car parking at £5 a day not bad. (Free for the night we stayed).

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Helpful?
Thank Linda C
THURIBIS, Manager at Ibis London Thurrock, responded to this review

We very much appreciate your comments regarding your stay at ibis London Thurrock M25. Thank you again for sharing your experience, and we hope you have a wonderful time and we look forward to welcoming you again soon. Yours Sincerely, James Ting General Manager

London, United Kingdom
Reviewed 14 December 2016

We Changed rooms becuase the first one stunk of smoke! They did this quickly and the second room was better. The air con machine was loud on and off all night even though it was switched off. Breakfast was good and in general average. Never had any problems like this before as we've stayed a number of times.

Review collected in partnership with Ibis Hotels
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Helpful?
Thank amyrM836LG
THURIBIS, Manager at Ibis London Thurrock, responded to this review

We very much appreciate your comments regarding your stay at ibis London Thurrock M25. Thank you again for sharing your experience, and we hope your next visit will be even more pleasant than the previous one. Yours Sincerely, James Ting General Manager

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Bar/Lounge
  • Restaurant
GreenPartner Learn More
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Bar/Lounge
  • Restaurant
Room types
  • Non-Smoking Rooms
  • Accessible rooms
In your room
  • Air Conditioning
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Paid Internet
  • Public Wifi
Services
  • Free Parking
  • Laundry Service
  • Multilingual Staff
  • Dry Cleaning
  • Business Centre with Internet Access
  • Concierge
Official Description (provided by the hotel)
Ms Teresa GOLUNSKA, the manager of the ibis London Thurrock M25 hotel, would like to welcome you. ibis London Thurrock is an economy London hotel located 15 minutes' drive from Ebbsfleet International Station. The 102 contemporary guest rooms each have wireless internet and satellite TV. The Cafe is open for light meals and snacks and the bar is a relaxing place for a drink. There is also a secure on-site parking for up to 64 cars. The hotel caters for pets; however there is a charge of £10 per day per pet. There is also a safe deposit box in the reception for you to keep your valuables safe. ... more   less 

Additional Information about Ibis London Thurrock

Address: Weston Avenue, Grays Thurrock RM20 3JQ, England
Region: United Kingdom > England > Essex > Grays Thurrock
Price Range: €36 - €66 (Based on Average Rates for a Standard Room)
Hotel Class:2 star — Ibis London Thurrock 2*
Number of rooms: 166
Reservation Options:
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Also Known As:
Ibis London Thurrock Hotel Grays Thurrock
Ibis Grays Thurrock
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Questions & Answers

Here's what travellers have asked, with answers from Ibis London Thurrock staff and other travellers.
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Questions? Get answers from Ibis London Thurrock staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Ask to be on a room away from the M25”
 of 5 bubbles 29_Sussex_Traveller, 19 Dec 2016 | Read review
“The main building south facing fourth floor.”
 of 5 bubbles grahamp184, 29 Nov 2016 | Read review
“Stayed in various rooms all good so far”
 of 5 bubbles 218raymondb, 25 Nov 2016 | Read review
“Doesn't really matter as probably only staying overnight. Not a pretty location but practical”
 of 5 bubbles ingrids336, 2 Nov 2016 | Read review
“make sure dont get room facing `m25 especially if you want to open window”
 of 5 bubbles nzcactus, 2 Nov 2016 | Read review
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