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    DoubleTree by Hilton Cheltenham

    Cirencester Road, Charlton Kings, Cheltenham GL53 8EA, England
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    May 14
    May 15
    1 room, 2 adults, 0 children
    Lock in the lowest price from our partners
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    Traveller (3)
    Room & Suite (7)
    Pool & Beach (3)
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    De Vere Cotswold Water Park
    2,398 reviews
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    Overview

    • Excellent40%
    • Very good30%
    • Average19%
    • Poor4%
    • Terrible4%
    yesterday
    “Very nice hotel”
    3 days ago
    “Great location and grounds”
    Free Wifi
    Free Parking
    Pool
    Restaurant
    Room Service
    Bar/Lounge
    Fitness centre
    Spa
    4 Star Hotel
    All hotel details
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    Ellenborough Park
    1,237 reviews
    #2 of 22 hotels in Cheltenham
     
    Queens Hotel Cheltenham MGallery Collection
    1,208 reviews
    #8 of 22 hotels in Cheltenham
     
    Jurys Inn Cheltenham
    498 reviews
    #9 of 22 hotels in Cheltenham
     
    De Vere Cotswold Water Park
    2,398 reviews
    #1 of 1 hotels in South Cerney
     
    Rooms
    14 May15 May
    |
    1 room, 2 adults, 0 children
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    Standard Room

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    Traveller rating
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    Reviewed 1 week ago

    We loved this hotel, perfect location, spotlessly clean, very fashionable. Comfortable rooms, good wifi. Would recommend to anyone, families or couples! Great location, 10 minutes from Cheltenham town centre!More

    Review collected in partnership with DoubleTree by Hilton
    Helpful?
    Response from NeilParryHilton, Manager at DoubleTree by Hilton Cheltenham

    Dear nataliehuntx, Thanks for leaving us such a great review! I am so pleased that you would recommend us, and we get many comments about our fantastic location on the side of the town as well as the Cotswolds. We hope you will visit us...More

    Reviewed 1 week ago

    This newly refurbished hotel was absolutely perfect for us visiting family over the Easter weekend. The kindness of all the staff was what made our stay extra special. I am quite fussy about cleanliness and room standard and this far surpassed our expectations. I think...More

    Review collected in partnership with DoubleTree by Hilton
    Helpful?
    Response from NeilParryHilton, Manager at DoubleTree by Hilton Cheltenham

    Dear tinahG4513RL, Thank you for leaving us such a positive review. I am so pleased you chose us for your Easter break & It is so great to read that our team made your visit extra special. I have passed your compliments onto the housekeeping...More

    Reviewed 1 week ago

    Service and location excellent Stayed for my wife's birthday, and the staff looked after us. This hotel is close to so many great Cotswold locations and eating places, pubs in beautiful settings. We will be returning to this hotelMore

    Review collected in partnership with DoubleTree by Hilton
    Helpful?1  
    Response from NeilParryHilton, Manager at DoubleTree by Hilton Cheltenham

    Dear Chris M, Thank you for writing us a review. I am so pleased you booked a stay with us for your wife’s birthday, and that the team looked after you so well. We look forward to your return visit, and please wish your wife...More

    Reviewed 1 week ago

    The staff are all very courteous but need to have more training to attain 4* status. The hotel itself is extremely tired. New carpets are required everywhere. Staff need more passion to connect better with guests. Too many non-English speaking staff. The general manager needs...More

    Review collected in partnership with DoubleTree by Hilton
    Helpful?
    Response from NeilParryHilton, Manager at DoubleTree by Hilton Cheltenham

    Hi Stephen We really appreciate your feedback, but I am concerned as to when you stayed at the hotel, as we have recently completed a £6 million pounds’ refurbishment that has included the whole hotel, and new carpets have been laid in all areas. We...More

    Reviewed 1 week ago

    I booked for a Sunday spa night offer which was supposed to be a relaxing experience and it was far from this! Arrival was great and our room was ready early so we were able to drop off our things. The receptionist was very pleasant...More

    Helpful?
    Response from NeilParryHilton, Manager at DoubleTree by Hilton Cheltenham

    Hi Bluecat66 I’m so very sorry that your experience at the hotel was not a positive one, and can only apologise for the issues experiences. I can assure you that we aim for all of our guests to have a positive and memorable stay and...More

    Ellenborough Park
    1,237 reviews
    #2 of 22 hotels in Cheltenham
     
    Queens Hotel Cheltenham MGallery Collection
    1,208 reviews
    #8 of 22 hotels in Cheltenham
     
    Jurys Inn Cheltenham
    498 reviews
    #9 of 22 hotels in Cheltenham
     
    De Vere Cotswold Water Park
    2,398 reviews
    #1 of 1 hotels in South Cerney
     
    About
    Amenities
    • Top amenities
    • Pool
    • Free Parking
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Room Service
    • Bar/Lounge
    • Spa
    • Free High Speed Internet ( WiFi )
    • Hotel Amenities
    • Free Parking
    • Room Service
    • Meeting Rooms
    • Dry Cleaning
    • Laundry Service
    • Banquet Room
    • Business Centre with Internet Access
    • Multilingual Staff
    • Conference Facilities
    • Things to do
    • Pool
    • Restaurant
    • Fitness Centre with Gym / Workout Room
    • Bar/Lounge
    • Spa
    Details
    • Price range
    • US$91 - US$294 (Based on Average Rates for a Standard Room)
    • Hotel class
    • Room types
    • Suites ,
    • Non-Smoking Rooms
    Photos
    Traveller (3)
    Room & Suite (7)
    Pool & Beach (3)
    Hotel & Grounds (19)
    Nearby
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    Nearby Restaurants
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    Nearby Attractions
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    Questions & AnswersAsk a question
    glenvile
    We would like a few spa treatments such as massage and pedicures do you have this service?
    26 April 2017|
    Answer Show all 4 answers
    Response from NeilParryHilton | Property representative |
    Hi glenvile, yes we do offer these treatments, but always recommend you book in advance!
    0
    Votes
    Dorset62
    Does it have a lift
    18 April 2017|
    Answer Show all 4 answers
    Response from NeilParryHilton | Property representative |
    Hi Dorset62, Due to the historic nature of the building we do not have a lift, however if you require an accessible room, or a room close to reception, please just ask at the time of booking and we will ensure you are given... More
    0
    Votes
    CuriousJames35
    Hi, From the pics, some of the beds look a bit old - are they comfortable nonetheless? And are the beds going to be replaced with Hilton standard beds after the refurbishment? Thanks
    14 March 2017|
    Answer Show all 3 answers
    Response from NeilParryHilton | Property representative |
    Hi, some of the photos on TripAdvisor are from before the renovations. We have now completely renovated all of the bedrooms so they are all modern and comfortable. I hope this answers your questions. Kind regards, Syed... More
    1
    Vote
    Room Tips
    "Ask for a Garden View room"
    Read review
    "I thought of my old grandma struggling on the many steps and the long corridor with her walking stick and..."
    Read review
    "Rooms have gorgeous big windows so you can enjoy the lovely gardens but if it is sunny do use the fans - they..."
    Read review
    "Some rooms have much better views than others, perhaps ask about this when you book."
    Read review