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Chilston Park Hotel

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Traveller (380)
Room & Suite (351)
Dining (64)
Overview
  • Excellent57%
  • Very good25%
  • Average11%
  • Poor5%
  • Terrible2%
Travellers talk about
“afternoon tea”(103 reviews)
“the main house”(37 reviews)
“lovely grounds”(27 reviews)
AMENITIES
Free Wifi
Free Parking
Breakfast Buffet
Non-Smoking Hotel
Restaurant
Room Service
Suites
4 Star Hotel
All hotel details
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Rooms
31 Jul1 Aug
|
1 room, 2 adults, 0 children
Standard Room
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Reviews (1,059)
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1,039 results
Traveller rating
580
260
117
60
22
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Time of year
LanguageEnglish
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580
260
117
60
22
Show reviews that mention
All reviewsafternoon teathe main houselovely groundsfour postermanor housewedding venuewedding breakfasthandpicked hotelscountry hotelcream teaa la carte menuwedding receptionbeautiful buildingsconesenjoyable staybirthday celebrationthree course meal
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1 - 5 of 1,039 reviews
Reviewed 3 days ago

Chose this as a Hand Picked hotel for a two day stay in Kent. Attractive Queen Anne country house converted to hotel and incorporating a number of conference and reception rooms. Has large grounds immediately surrounding hotel. Was given a room in original main house...More

1  Thank EnglandD&B
Response from Simon B, General Manager at Chilston Park HotelResponded yesterday

Dear EnglandD&B Thank you for your full and thorough review of Chilston Park Hotel. I am delighted that you enjoyed your stay and I apologise that dinner service was not as sharp as it usually is. I shall discuss with the team and request for...More

Reviewed 3 days ago

The hotel is delightful . Set amidst lovely grounds. We stayed in the stables....ceilings were low...but the room was very comfortable and quiet. One criticism...we went in to dine early, and were sat at a table for two in an empty restaurant. The next two...More

Thank Susie8888
Response from Simon B, General Manager at Chilston Park HotelResponded yesterday

Dear Susie8888 Thank you your wonderful review of your recent stay with us. I am delighted that you had such a wonderful stay. I shall discuss your restaurant feedback with the team as this is very unusual for us and I am sorry if it...More

Reviewed 5 days ago

This is another hotel in the Handpicked Group. It is set in the country in a very isolated location with extensive grounds. Nice place for a relaxing stay very near to Leeds Castle and the Big Cat Sanctuary. We ate dinner in the restaurant and...More

1  Thank Alan R
Response from Simon B, General Manager at Chilston Park HotelResponded 4 days ago

Dear Alan R Thank you for your feedback. I am delighted that you enjoyed your stay and I shall certainly use your extremely useful comments to discuss our service delivery with the team. I do hope that we have done enough to be able to...More

Reviewed 1 week ago via mobile

The hotel and grounds are lovely. The room we stayed in was very comfortable. We had a dinner, bed and breakfast package and so ate dinner and breakfast at the hotel. This is where the experience was marred for us. While the food we had...More

Thank Ducati_caz
Response from Simon B, General Manager at Chilston Park HotelResponded 1 week ago

Dear Ducati_caz Thank you for your review of your recent stay. I am sorry that our team failed to impress on this occasion. I shall discuss your concerns with the operations team. Although each of our restaurant dishes are prepared freshly the time that you...More

Reviewed 2 weeks ago

We were gifted an Afternoon Tea voucher so chose Chilston Park Hotel. We had got married at Buxted Park Hotel (another Handpicked Hotel) where we were greeted like family and treated like kings. Unfortunately the same could not be said for todays experience. We were...More

2  Thank Sam H
Response from Simon B, General Manager at Chilston Park HotelResponded 2 weeks ago

Dear Sam H Thank you for your review of afternoon tea. I am profoundly sorry that your visit did not live up to expectation. I shall discuss your feedback in detail with my operations team so that we can implement an immediate return to our...More

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About
Awards & Recognition
Certificate of Excellence
Amenities
Top amenities
Free Parking
Restaurant
Room Service
Bar/Lounge
Free High Speed Internet (WiFi)
Hotel Amenities
Free Parking
Room Service
Wheelchair Access
Meeting Rooms
Business Centre with Internet Access
Laundry Service
Concierge
Banquet Room
Multilingual Staff
Conference Facilities
Non-Smoking Hotel
Dry Cleaning
Things to do
Restaurant
Bar/Lounge
Details
Price range
US$122 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Details
Price range
US$122 - US$258 (Based on Average Rates for a Standard Room)
Hotel class
Room types
Suites, Non-Smoking Rooms, Family Rooms, Accessible rooms
Add Photo Photos
Traveller (380)
Room & Suite (351)
Dining (64)
Pool & Beach (4)
Amenities (17)
Business Centre & Event Rooms (4)
Questions & Answers
Ask a question
StokesMaidstone
12 April 2018|
Answer
Response from Catherine B | Property representative |
Hello, thank you for your enquiry. We usually allow 2 hours for afternoon tea. If its not too busy and we have some extra space you will be able to stay longer. Kind Regards Catherine Chilston Park Hotel
1
Vote
fireflyKent
19 February 2018|
AnswerShow all 3 answers
Response from Catherine B | Property representative |
Hello, thank you for your question regarding is the Hotel dog friendly. We certainly admit Assistance dogs but unfortunately no other dogs. We can recommend local boarding kennels if needed. Thank you Kind Regards Chilston... More
1
Vote
Catherine M
25 October 2015|
AnswerShow all 2 answers
Response from Clapetjac | Reviewed this property |
No pool or sauna unfortunately. Can't answer the query about meeting the management team as I don't work there however I have always found the staff very accommodating and friendly.
1
Vote
Room Tips
"Queen Anne has extensive views over the grounds because it is on the corner of the house"
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"all rooms looked lovely ( we had a look around other family members rooms )"
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"Avoid brigadoon and any on the same side due to noise"
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"Main house overlooking the front or east side look best to me."
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