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George Hotel

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1 room 2 adults 0 children
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George Hotel
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263 Reviews from our TripAdvisor Community

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Showing 261: English reviews
Alton, United Kingdom
Reviewed 20 April 2016

I am disappointed that even though I gave 2 weeks notice, they wouldn't refund the one nights stay I had paid for. I explained that in the confirmation email it says "we can't refund a deposit", but I paid in full, so surely I should get something back!!!!! I emailed after an unhelpful call and haven't even had an acknowledgement...

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2Thank nicky20072016
Salisbury, United Kingdom
Reviewed 9 April 2016

Stayed 2 nights. Never again. As in another review, the rooms were cold!! It seemed very run down, not worth what we paid. The food not good. Not that ate much!! I had informed them twice that I was a Coeliac and no provision was made. All I could have for breakfast was orange juice!! Our visit was for my...

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1Thank Mutley200014
UK
Reviewed 8 March 2016

I'm not sure I would trust any of the reviews on here that give this property anything more than two stars. OK, it is fair to say that maybe in it's day, several decades ago, the hotel may have been tasteful, however that is questionable. The original room which I was given was filthy, stains on the sheets, holes in...

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1Thank ChrisFoster
Greater London, United Kingdom
Reviewed 6 March 2016

Stayed two nights. It was a very poor experience. The room was very cold as was parts of the building. The heating comes on at set times [night time with heating off was very uncomfortable]. When we complained, the staff could not help! On the whole the staff were friendly but helpless ... a sad situation.

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1Thank PK S
cheshire
Reviewed 3 March 2016 via mobile

Grand old Victorian hotel seems to have a 50s facia on the front. Inside Victorian and a credit to Stoke's history being next door to the former Royal Doulton factory. The executive rooms are good. Hotel ok to put your head down for a few hours after a night out if you are in the cheapest rooms. Doesn't really put...

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1Thank David E
Durham, United Kingdom
Reviewed 26 February 2016

Have stayed at this hotel several times when visiting family in Burslem. Lovely and warm, very efficient and friendly staff with nothing too much trouble for them. Special thanks to Sam, Barbara and John for making us feel really welcome. We will definitely be back as soon as possible.

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2Thank TheNortherners16
Leeds, United Kingdom
Reviewed 24 February 2016 via mobile

Stayed overnight on business. More of a two star than a three. Staff are friendly. But the place is more of a hostel than hotel. Carpets throughout the building need updating heating goes off during the night so wrap up. Too much money for the stay in my opinion.

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Thank Mohammed C
Kingston-upon-Hull, United Kingdom
Reviewed 18 February 2016

We stayed one night here whilst visiting the potteries, on entering the place looks tired and dated, in the dining room the carpet had tape along the carpet where it had frayed, the bedroom was awful, very basic, bed was old and uncomfortable as it dipped in the middle right across the width but sheets where clean, the only other...

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1Thank karenA3563WT
Flitwick, United Kingdom
Reviewed 13 January 2016 via mobile

Room smelt of fags, shower didnt work, bed sheets covered in stains, very thin walls so I was woke up by a couple that checked in at 2am and they kept me awake until I had to leave for work at 7. Would not stay again.

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1Thank Micharl H
Cheadle, United Kingdom
Reviewed 6 January 2016

Should have been held in the ballroom but was held in the dining room as there was not enough people to make this viable. Not the hotels fault. The dance floor was a bit small. Disco was fine when he got warmed up. The buffet was excellent could not fault it. We stayed the night. Room was a bit dated...

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Thank David P

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Amenities

Highlights
  • Restaurant
  • Free Parking
  • Bar/Lounge
  • Room Service
  • Free High Speed Internet ( WiFi )
About the property
  • Pets Allowed ( Dog / Pet Friendly )
  • Non-Smoking Hotel
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Family Rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Business Centre with Internet Access
  • Laundry Service
  • Banquet Room
  • Conference Facilities

Additional Information about George Hotel

Address: Swan Square, Burslem, Stoke-on-Trent ST6 2AE, England (Formerly Swallow)
Region: United Kingdom > England > Staffordshire > Stoke-on-Trent > Burslem
Price Range: €44 - €79 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — George Hotel 3*
Number of rooms: 42
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Also Known As:
George Hotel Stoke On Trent
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Questions & Answers

Here's what travellers have asked, with answers from George Hotel staff and other travellers.
1 question
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stoke-on-trent
7 months ago

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Questions? Get answers from George Hotel staff and past guests.
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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Just don't stay there if you want to maintain good health”
X2999SOdanielp, 9 Apr 2017 | Read review
“rooms on the top floor are most pleasant”
angellalouisesprouse, 3 Apr 2017 | Read review
“Only went for afternoon tea.”
Grangie60, 22 Feb 2017 | Read review
“Didn't stay ,,,,,,justva lunch with a large group”
Y2828YFannh, 10 Dec 2016 | Read review
“Nothing positive to add”
g5e4r3r2y1, 12 Nov 2016 | Read review
5 of 5