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BEST WESTERN PLUS Birmingham NEC Meriden Manor Hotel

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BEST WESTERN PLUS Birmingham NEC Meriden Manor Hotel
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1,197 Reviews from our TripAdvisor Community

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There are newer reviews for BEST WESTERN PLUS Birmingham NEC Meriden Manor Hotel
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Showing 1,187: English reviews
Carlisle, United Kingdom
Reviewed 2 weeks ago

One night business stay, was upgraded to an executive room. Very comfortable and clean with everything you need. Wi fi great with no issues. Had a meal in the bar which was well presented and not too overpriced. would definitely use this hotel again. Reception staff very cheerful and chatty.

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Helpful?
Thank Annielou11
Lucy T, General Manager at BEST WESTERN PLUS Birmingham NEC Meriden Manor Hotel, responded to this review

Thank you for your lovely balanced and positive review, the team will be delighted with your feedback. I am pleased that we ticked all the vital boxes, comfort, cleanliness, wifi and good service. Hopefully we can welcome back again soon.

Devon
Reviewed 3 weeks ago via mobile

Booked this hotel for an overnight stay prior to flying the following day,the price was right and included 2 weeks car parking. Having booked I then read some of the reviews and wondered what I had let myself and my husband in for......... on arrival we were pleasantly greeted by a young male receptionist with a pleasant smile and attitude,...

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Helpful?
Thank MontieDevon
Lucy T, General Manager at BEST WESTERN PLUS Birmingham NEC Meriden Manor Hotel, responded to this review

I am delighted that your stay with us set your holiday off to the best start! We look forward to your staying again soon.

High Bentham, United Kingdom
Reviewed 3 weeks ago

We stay regularly at the Manor and each time they go out of their way to make us very welcome. Service and dinner in the restaurant was excellent and the room very comfortable and well equipped. We look forward to staying again.

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Helpful?
Thank vjccooper
Lucy T, General Manager at BEST WESTERN PLUS Birmingham NEC Meriden Manor Hotel, responded to this review

Dear Mr and Mrs Cooper, thank you for your review. It's always a pleasure to welcome you back! Delighted that you enjoyed dinner also.

Staffordshire, United Kingdom
Reviewed 3 weeks ago

We choose the Meriden Best Western as a central location for our annual family get together and birthday celebration yesterday. We could not have done better. There were 19 of us including two young children and two babies. There was plenty of space and it was nicely laid out with our own bar. Paul Rees was our event manager on...

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Helpful?
Thank Jean W
Lucy T, General Manager at BEST WESTERN PLUS Birmingham NEC Meriden Manor Hotel, responded to this review

Thank you Jean, I am delighted that the Manor provided a great family venue for you. Hopefully we can welcome you back next year too! I will of course share your feedback with Paul and the team who will be thrilled.

London, United Kingdom
Reviewed 3 weeks ago via mobile

Was here on business, here are my personal views; Room service - had curry, very tasty and good value, excellent service from chap who bought it to my room Room - dated, too much furniture in there, did not like I had adjoining door early tho it being made aware of this, even though it was locked and lamp was...

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Helpful?
Thank Trippa N
Lucy T, General Manager at BEST WESTERN PLUS Birmingham NEC Meriden Manor Hotel, responded to this review

Thank you for your review and for highlighting so many positive aspects. I am disappointed then that your experience at reception spoilt your stay. I can't see from your review any details of your reservation but would be grateful if you could let us have a little more detail via reservation@manorhotelmeriden.co.uk so that we can follow up this obvious training...

Reviewed 3 weeks ago via mobile

Myself and a colleague stayed at this hotel her room was fully stocked including hot chocolate and biscuits as its minus five outside. I got a tea bag and a cup. even had to ask for an iron. Same room rate why not stocked the same. Room clean, half the lights didn't work and the carpet is fraying. Ok for...

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Helpful?
Thank catmum83
Lucy T, General Manager at BEST WESTERN PLUS Birmingham NEC Meriden Manor Hotel, responded to this review

Thank you for your review, I am sorry you didn't have a great experience. Our rooms are all equipped equally from a tea tray perspective, I can only assume that the housekeeping team missed the final check. We do have a duty manager, and evening housekeeping team to assist with any queries and this normally highlights if anything has been...

Reviewed 4 weeks ago via mobile

Stayed here the night before we got from Birmingham. Everything was excellent from checking in to checking out. Very pleasant staff and food was good. Got a free taxi transfer to and from the airport and bang on time. Thank you to all staff we will use you again.

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Helpful?
Thank Julie S
Lucy T, General Manager at BEST WESTERN PLUS Birmingham NEC Meriden Manor Hotel, responded to this review

Thanks Julie, delighted you enjoyed your stay and that our proximity to the airport was convenient and that our car transfer service worked so well for you. We look forward to welcoming you back soon.

Nantwich, United Kingdom
Reviewed 4 weeks ago via mobile

Rough round the edges - well placed for business men and it's a good job otherwise not sure why people would stay there. Looks great from outside but has a complacent attitude to customer service. Didn't tell me I needed a code to get out of rear car park Didn't answer intercom when I tried to get out of car...

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Helpful?
3Thank Kristoff99
Lucy T, General Manager at BEST WESTERN PLUS Birmingham NEC Meriden Manor Hotel, responded to this review

Dear Kristoff, I am sorry that you didn't enjoy your recent stay with us. We do have signage on all exits confirming that a car park code is needed, sadly we can't simply post the code publicly as we like to keep the car park barrier protected and to with our proximity to the Airport we have to minimise anyone...

Bodmin, United Kingdom
Reviewed 4 weeks ago

Great big warren of a place with all the usual bits to be expected in such an establishment. However, the Coffee is frankly disgusting dish water, and I said so last time I was there; nothing done to improve it, and frankly there is no exciuse for serving up such bilge in 2017! Otherwise all ok. Room spacious and bed...

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Helpful?
1Thank Jonathan S
Lucy T, General Manager at BEST WESTERN PLUS Birmingham NEC Meriden Manor Hotel, responded to this review

Thank you for your review. Our coffee served at breakfast is a ground filtered brew and we have changed since last summer, and have had much more favourable feedback since. I am pleased that you enjoyed good service from the team.

Shropshire, United Kingdom
Reviewed 16 January 2017

We have stayed here three times now. We love it and think Houstons is a great little bar and restaurant. However despite having a comfy room, and we know hotels can do little about noise from guests we were awoken at 1am by neighbouring rooms! We had a 3.30 am airport run. Please can you try and put airport guests...

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Helpful?
Thank Kevin D
Lucy T, General Manager at BEST WESTERN PLUS Birmingham NEC Meriden Manor Hotel, responded to this review

Thank you for your lovely feedback about the team. I am sorry that you were disturbed by other guests. We do try and group guests in similar areas with similar reasons for stay to avoid this, I am disappointed of course that this wasn't successful on this occasion for you. Hopefully your next stay will be more peaceful.

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Amenities

Highlights
  • Free High Speed Internet ( WiFi )
  • Free Parking
  • Room Service
  • Restaurant
  • Bar/Lounge
About the property
  • Non-Smoking Hotel
  • Wheelchair Access
  • Pets Allowed ( Dog / Pet Friendly )
Things to do
  • Restaurant
  • Bar/Lounge
Room types
  • Non-Smoking Rooms
  • Suites
  • Accessible rooms
Internet
  • Free Internet
  • Free High Speed Internet ( WiFi )
  • Public Wifi
Services
  • Free Parking
  • Room Service
  • Meeting Rooms
  • Laundry Service
  • Banquet Room
  • Conference Facilities
  • Dry Cleaning
  • Business Centre with Internet Access
Official Description (provided by the hotel)
Superb 4 Star Hotel, situated at the very Heart of England in the beautiful village of Meriden.Ideally located for The National Exhibition Centre, Birmingham, Coventry, Warwick and Stratford.Two great Restaurants and six Event Suites. ... more   less 

Additional Information about BEST WESTERN PLUS Birmingham NEC Meriden Manor Hotel

Address: 127 Main Road, Meriden CV7 7NH, England (Formerly BEST WESTERN PLUS Manor NEC Birmingham)
Region: United Kingdom > England > West Midlands > Meriden
Price Range: €63 - €156 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — BEST WESTERN PLUS Birmingham NEC Meriden Manor Hotel 4*
Number of rooms: 110
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Also Known As:
Manor Hotel Coventry
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Questions & Answers

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Typical questions asked:
  • Can tickets for local attractions be purchased at the front desk?
  • Do you have to pay extra for a mini-fridge?
  • At what time does the pool open each day?

See which rooms travellers prefer

“Didn't get his name but the young lad on reception is extremely helpful”
 of 5 bubbles U5136WPcraigs, 19 Feb 2017 | Read review
“Not stayed ourselves but friends we were with did and they said it was a great stay”
 of 5 bubbles jackie238, 13 Feb 2017 | Read review
“Not by the lift”
 of 5 bubbles kevindP4936AB, 16 Jan 2017 | Read review
“Get room on ground floor in main block if you have mobility problems”
 of 5 bubbles JohnSB54, 30 Dec 2016 | Read review
“Brilliant Hotel close to major Cities in the West Midlands”
 of 5 bubbles N3468SHrobertm, 11 Dec 2016 | Read review
5 of 5