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Our hotel complex has 145 rooms with a breathtaking view of the Alps, themed restaurants, studios and apartments to rent and a free outdoor parking. Most of our terraces are south facing to make the most of the sunshine. Contemporary and comfortable, your stay will be most enjoyable.
Star ratings are intended to indicate the general level of features, amenities, and services to expect. This property is officially classified according to Hotelstars Union standards.
HOTEL STYLE
Business
Mid-range
Languages Spoken
English, French, German
Location
Route du Center Thermal 16, Saillon 1913 Switzerland
Name/address in local language
Bains De Saillon
487 reviews
Getting there
Car recommended
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We spent two days with friends in this establishment. Very satisfied with the services offered by this hotel. From the reception, a warm, smiling, professional welcome from the two ladies at the “wicket”. In the event of a more serious problem, their boss Ricardo is there to resolve any differences as best as possible. The rooms have not changed, beautiful bathroom with shower and bathtub, excellent bedding, balcony overlooking the swimming pool. As for the restaurant, we also really enjoyed: the pan-fried foie gras, the seared scallops, the stale beef on the bone and the Valais wines! The swimming pools are very warm and are good for our joints. We landed in Saillon following a problem in Yverdon where we had initially booked. One week before your stay, telephone: we are sorry, but we received a group of 100 people on the same dates as you. There will be a lot of noise, a lot of people in the swimming pools, queues at the restaurant. In a word, we need your rooms. Three proposals: refund, change of date or travel to Saillon, under the same conditions. According to OCTORAT, a hotel must, in the event of overbooking, relocate under the same conditions or better. We agreed to be relocated to Saillon. As we made a gesture towards the hotel, we noticed, after asking for the new conditions in Saillon, that the rooms were smaller, that the 20% bonus we had in Yverdon had turned into 10%. I phone the Yverdon reception to tell them that we have accepted the rehousing, can't they make a move? I am received by the chef who tells me that these are the same conditions and who does not budge. As I feel he is impervious to discussion, I tell him that it is impossible to discuss with him and I turn off the phone. 5 minutes later, he calls me back to tell me I'm rude and he screams, impossible to get a word in. We tell him that we are going to give a negative review. With Laurent’s agreement, this is done.
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Date of stay: March 2024Trip type: Travelled with friends
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Luxury and high standard hotel. The rooms are spacious and comfortable. The bedding is quality with a breathtaking view of the baths and the Swiss Alps.
The restaurant is ok, without any big surprises. This would also be a point of improvement for a hotel of this type, but it is adequate nonetheless.
The baths, spa and pools are absolutely amazing. The hot baths are just crazy and very enjoyable. Small downside: a lot of people, particularly due to the fact that the baths are not privatized for hotel guests.
We recommend 100% and we will return!
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Date of stay: September 2023
Value
Location
Service
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
We stayed at this hotel for 4 days, the last day being a Sunday. Comfortable hotel, but a little dated (the old wing), spacious rooms, fairly clean. The bedding and furniture are starting to date. Very average on-site catering, no place where you feel comfortable. The thermal baths are open to the general public, so there are quite a few crowds, especially on Sundays. Coming back we would stay there 3 nights during the week to avoid the crowds.
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Date of stay: January 2024Trip type: Travelled as a couple
Room Tip:Évitez d’y séjourner le dimanche
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
When adapting prices to the high demand during the holiday season, we must still ensure the services due to guests in a 4* hotel. Disastrous breakfasts and shabby service at the Bastide. This is not correct in view of the asking price. Not to mention the overcrowded baths where hotel guests have neither dedicated access nor reserved time slot. In search of a little calm if you go to the spa , you are charged an extra CHF 30.—. The car park is also full. We had to park the car by the wayside on the return walk. Despite all our comments on site not a bottle of water offered... we really liked coming to the baths but there we are cold for a while!
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
the area a beauty, but the hotel leaves to be desired, room 311, overall the hotel very well but the staff leaves much to be desired.
A lot of Switzerland where things think it is perfectly, because restaurant of the hotel to my mother the salmon tartare made him vomit all night, 82 years old.
The staff dropped it and broke a glass bottle and the shavings went off hitting my arm or thinking if it falls in my eye and no apologies or anything.
Restaurant that needs to be closed immediately.
After paying for a suite, I was asked twice at breakfast for the room number, there being a check in for it.
Finally, hiring a company that does a good wifi site survey is fatal the internet and the coverage of it.
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Date of stay: June 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Total disappointment, obligation to book 3 nights at this time, we do not think of people who work, so we book 3 nights and enjoy only 2 days. Overcrowded swimming pools and baths, no respect, silence not respected in saunas and hamman where we have to queue. Already that at this time the prices are very high we pay an extra 30 chf to enjoy the SPA which is top but all indoors. We had booked the restaurant for New Year’s Eve and when we arrived at the restaurant more room because we had not specified that we wanted the New Year’s Eve menu. Of course we book for new year to eat pizza... No information beforehand. So we eat in the à la carte restaurant, no festive atmosphere, no tablecloths and a more than disappointing meal... with a hair on one of the plates. Catastrophic. Very disappointing for a high price at this time. I don't recommend it.
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Date of stay: December 2024Trip type: Travelled with family
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
It didn't start very well with an early check in which was not taken into account. Our room was spacious and perfect for a couple and two children but some details are disappointing (aging part of the hotel, no bottle opener, no remote control to close the room shutters, view of the parking lot, etc.) On the other hand, the Italian restaurant is good, the staff is very pleasant and it is ideal if you dine there with your children thanks to the magic tree… The bathing experience is also perfect with children. Yes there are people but by being at the hotel you can choose the best times. What would be ideal would be to have a few slots only for hotel guests. So in general a good place to spend a family weekend, especially with young children. But since the details make the difference, there are small areas for improvement.
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Date of stay: February 2024Trip type: Travelled with family
Room Tip:Le restaurant italien est parfait pour y dîner avec des jeunes enfants.
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Hotel that well deserves its four stars. Spacious, functional, beautiful and comfortable room. Impeccable and friendly staff. Quality linens, bathrobes and slippers provided. Restaurants with varied atmospheres for all types of desires and profiles. Superb Sunday brunch! Booking a night in a hotel gave us free access to the baths for two days. Everything is designed for our comfort: luggage storage, provision of bath accessories from arrival until departure. Options such as late check-out are also offered. Coupled with the baths it is a superb place to relax. There is also a store with beautiful and varied products. I highly recommend this place for an extra weekend!
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Date of stay: December 2023Trip type: Travelled with family
Room Tip:Parking gratuit
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Very pleasant stay in an establishment offering all the comfort, Spacious, well-equipped, functional room with a large balcony, Magnificent surrounding landscape, vineyards, mountains surround us, Delicious breakfast and dinner, a varied menu, quality products, a top-notch pizza maker who prepares sublime, hearty and generous pizzas, The plus of the Establishment, animals welcome, In conclusion, a most pleasant stay.
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Date of stay: June 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Part of the hotel is a bit old, it would deserve a new one. The rooms are spacious and the welcome pleasant. It's handy to be able to go down to the bathtub in a bathrobe. Breakfast is very good, however, on December 26, it was full and there was a lot missing, at one point there were not even plates...
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Date of stay: December 2024
Value
Rooms
Location
Cleanliness
Service
Sleep Quality
Trip type: Travelled as a couple
This review is the subjective opinion of a Tripadvisor member and not of Tripadvisor LLC. Tripadvisor performs checks on reviews as part of our industry-leading trust & safety standards. Read our transparency report to learn more.
This response is the subjective opinion of the management representative and not of Tripadvisor LLC.
Madame, Monsieur,
Nous vous remercions de l'aimable intérêt porté envers notre établissement.
Pour donner suite à votre question, nous vous informons que dans notre Spa Carpe Diem, réservé aux personnes de plus de 18 ans, la nudité est recommandée, mais pas obligatoire.
Nous n'avons pas un espace nudiste.
Avec nos meilleures salutations,
Réception
Rocío Serrano
Bonjour,
Le petit-déjeuner et l'accès aux piscines thermales, rivière thermale et mayens du bien-être sont compris dans le prix de la chambre.
Bains de Saillon SA
Direction
Bonjour,
Merci pour vos remarques positives qui font toujours plaisir à entendre. Il est vrai que nous accordons une importance particulière à l'hygiène, à la propreté et à l'accueil dans notre établissement.
Au plaisir de vous accueillir dans notre établissement.
Meilleures salutations
Bains de Saillon
Jean-Michel Rupp
Directeur
There are more places to choose from in the Saillon area.
PRICE RANGE
€156 - €239 (Based on Average Rates for a Standard Room)
ALSO KNOWN AS
les bains de saillon hotel saillon
FORMERLY KNOWN AS
The Baths of Saillon
LOCATION
SwitzerlandSwiss AlpsCanton of ValaisSaillon
NUMBER OF ROOMS
145
Prices are provided by our partners, and reflect nightly room rates, including all taxes and fees known to our partners. Please see our partners for more details.
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